Very helpful and quick response from the lovely lady when we called. Tom arrived exactly on time to service the boiler. He was thorough, polite and very knowledgeable about the heating system in gener... See more
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We are a small family business that strives to give a friendly professional service, we have many years experience installing and maintaining central heating and hot water systems and as Worcester Bosch and Vaillant Accredited Installers, we are able to offer up to 12 years guarantee on boilers and seven years on heat pumps. We are MCS registered for Heat pump installations, Gas Safe registered for natural gas and LPG and are Oftec registered for oil boilers. We are Heat Geek verified as well as being registered with APHC and CIPHE.
Contact info
7 Derehams Lane, HP10 9RH, High Wycombe, United Kingdom
- 01494 328382
- richard@smithsplumbing.co.uk
- www.smithsplumbing.co.uk
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Timing,courtesy and professionalism.
Excellent service
Boiler service
Boiler service
I can always rely on Smiths Heating services. Kai did an excellent job on 21 July. He tidied up afterwards too!
Friendly and helpful
Top all round service
I have used Smiths for a good number of years. They never fail, from the telephone reminder/booking (well done and thank you to Zoe) to the service itself, thanks to Mark.
Very satisfied.
Job done on time and well
Job done on time and well. Mess was minimal and we were supplied with hot water throughout. Training session on new thermostat was simple for a geriatric. We feel we were advised well and have a new boiler to see us out.
I just find smith’s very helpful and…
I just find smith’s very helpful and caring nothing is too much trouble
Over and above service
Over and above service. Had a good look at shower while he was servicing the boiler which meant climbing up into a loft which must have been boiling! It was so very much appreciated
Trustworthy and reliable
Used smiths for years alway great from first call through the work and and fair prices
Very nice guy came to service my boiler…
Very nice guy came to service my boiler same chap as last year very efficient as before I look forward to seeing him next year.
Always super efficient and friendly
Gas boiler upgrade
Richard and his able associates carried out the work professionally and with respect and courtesy. The work was completed in three days and everything was left clean and tidy. I believe it would be hard to find a better and more reliable Company than Smiths Heating. I have no hesitation in recommending them.
They were brilliant as usual
They were brilliant as usual. Our boiler service was efficient and they were really helpful. I can’t recommend Smith heating enough they are really great.
Customary excellent service
In conducting the annual service of our boiler, Smiths well-mannered and knowledgeable engineer provided their customary highly efficient service.
Can always be relied on to do a…
Can always be relied on to do a professional job.
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