SMR Direct Reviews 352

What a comfortable transaction this was. Great communication, they did what they said that they would do and no last minute haggling. Fantastic experience, I would highly recommend and I’m sure we will be using them again. Thanks again for all your help.

Excellent personal service from Sean. It was a refreshing change to have a car dealer who was professional, polite and punctual. Great communication throughout. All went smoothly better than main dealerships I have used. Thank you Sean.

Alan and Chris made the process of selling my car straight forward and stress free. Money was in my account before driving off. Would use these to sell my car in future!

Fair, honest and easy to deal with.

Sold my car recently to SMR Direct, they provided a quick efficient service, no price chipping and came to collect the car promptly. Staff were friendly and polite and made me feel at ease especially with a process I am not overly familiar with. Would definitely recommend.

Ecellent, very professional and efficient service. Agreed a very fair price, well above other, better known similar services.
They turned up next day, on time as promised. Surveyed car, no quibble and 15 mins later, with funds in my account they were gone as was the car.
Could not have been easier.
Thanks, Andy. Full marks!

SMR do exactly what it says on the tin, honest, reliable, punctual, polite.
Could not ask for a better service when I sold a light commercial van ( not their usual type of vehicle )
Would not hesitate to recommend or use again.

Really Easy process and professional approach, a pleasure to business with SMR

Great service,money on my account the same day would not hesitate to use them again to sell my next car thank you.

Would recommend this company. Andy the buyer and Chris who appraised and collected the vehicle made the whole process stress free. Got a much better deal than trading in or from alternative companies.
Excellent communication and customer service.

Really easy process, fair price and Andy was a pleasure to deal with. Would highly recommend!

Where do we start. Buying or selling your vehicle is most people’s nightmare, your pride and joy of your vehicle needs to be sold and you phone a car buyer or take it to a local garage, they kick the tyres and give your some excuse the colour in wrong or the spec is not right, they give you a price and you nearly collapse on the floor in stock, “is that all it’s worth”! and you can’t be bothered to sell.
I tried SMR Direct, I spoke to the most likeable person Andy , never have I been spoken to in a way, that I was a human being, so polite and honest, asked me questions about my vehicle and I gave a honest answer on the condition, then Andy gave me a figure that he was happy to pay for my vehicle and after a little haggling, I got what I was happy with and Andy was also happy to pay, Andy asked me to send a copy of the registration documents of the vehicle and proof of ID , and for my bank details and transferred £500 deposit into my bank account.
Andy asked when it would be convenient to collect my vehicle from my home.
It was arranged a few days later and the boss Sean turned up, bang on time with his vehicle and trailer.
Sean very professional, had a good examination of my vehicle and said how honest I was with the condition description,
5 minutes later Sean was honest to his word to pay the agreed payment for my vehicle and transferred the funds immediately into my account and I checked and there is was , Sean loaded my vehicle onto the trailer and off he went.
I can truly say how stress free the whole process was and 100% recommend SMR Direct..
All I can say is, like most things in life, be honest and other people will be honest, Trust needed on both sides as well. Thank you Andy and Sean.

Dealing with SMR was quick and convenient. They communicated well throughout the transaction process and put me at ease at all times.

The day of collection passed without any mishaps and I would recommend them without hesitation.

Such a professional and seamless process dealing with Andy and Sean. Fair and honest in their approach, as it should be, and a real painless way to sell your car. I wouldn't hesitate recommending them to friends and family, whilst I'll certainly be in touch in the future when looking to sell.

I have just sold my car to SMR direct, and found the whole process very simple. The guys obviously know what they are doing when it comes to buying and selling cars. Keep up the good work.

It's a very worrying experience when you decide to sell your car, especially to somebody you have never met before. But I cannot fault the reassuring & professional manner in which the whole process was dealt with by Andy & Sean at SMR. I found them very honest, fair & trustworthy throughout the transaction.
I can highly recommended them.

Andy and the team were excellent. We agreed on a price that was significantly better than 'we buy any car' had offered me and my car was collected the next day. The whole process was very easy.

The whole process is smooth and friendly and I was explained fully on every step. Thanks for the good service.

Andy and Sean were lovely to deal with - Andy was great from start to finish and I felt very reassured by his professionalism and generally nice manner throughout the sake process. Sean’s assessment of my vehicle was very fair and upfront and we both came away happy. I would absolutely use SMR direct again to sell a vehicle!

Andy was very friendly and professional when discussing the sale of my car which made the whole process super easy.