SMR Direct Reviews 

Great service from start to finish very friendly and professional made selling the car very easy great customer service Andy was brilliant and Jason who collected the car was great too even helped out with my advert would not hesitate to use them again

I was a bit sceptical at first after reading all the previous 5 star reviews but after an initial chat with Andy and meeting Sean I too can give SMR Direct my own 5 star review. Excellent professional service with very nice people, making the whole experience completely painless. I can wholeheartedly recommend this business.

Very good. Made the selling of car straightforward, very professional service.

Great to do business with you again. Very smooth transaction, valuation quickly agreed and collection arranged at a convenient time. Very fair and honest company and I’d have no hesitation to use again in the future. Many thanks

Very helpful and easy to deal would definitely do business with them again!!

Andy was fantastic from start to end. Kept informed throughout the whole smooth process. Jason who came to collect the car was great too! I would highly recommend SMR Direct. I would not hesitate to use them again. Thank you Andy and team.

Andy and Sean were great I advertised my van they were the first to call and they made the whole process very easy and friendly. they were meticulous in what they wanted and very open so I would not hesitate to recommend them.

Customer services was flawless. Having a dedicated contact who kept me updated via text, email and phone call really kept the process on track and they were really flexible in order to accommodate and make the process stress-free. There were no hidden terms, everything was upfront and as advised so very positive engagement.

I had a first class experience with Andy, from initial phone call to making the sale everything was extremely easy and professional. Thank you for taking the stress out of the process.

From the initial contact, Andy at SMR Direct was clear, precise and delivered.
You will need to provide photo's and various service documents etc and be honest about the condition of your vehicle.
The original sum was confirmed and appointment made for their driver to collect the vehicle, again very professional. The driver undertook a thorough inspection, reported his findings to SMR Direct and then the funds were transferred.
Excellent company to deal with.

Such a lovely experience I would highly recommend this company and the two guys very much appreciated kept touch with me the whole time until car was picked up Thanks again I would give this company 10/10 so professional and easy to deal with thanks again

Sold our car to smr direct. The whole process was exceptional, Andy communicated with me throughout and was very reassuring, keeping me updated by phone and email.
When Martin arrived to collect my car he was so professional and reassuring and made sure I was happy with the process. A true gentleman.
This company has “old fashioned values” which is very rare these days. To anyone considering using them there is NOTHING to worry about.
Thank you Andy & Martin for a very smooth transition.

I found SMR honest and easy to do business with. I was pleased that they agreed to my price, after providing them photos and information, and even after viewing the car maintained their original offer.
Grant and Sean were very professional and I look forward to doing business in the future.

Had the pleasure of dealing with SMR this week, specifically Andy and Sean. They made me a fair offer on my car via carwow and the followed up with clear and prompt communications to arrange the collection and payment. Handover was short and sweet and Sean was a pleasure to deal with. Would definitely use them again if im buying or selling. 5 stars

It was great experience to deal with SMR direct
Particularly dealing with Andy and Sean, they were nice polite, fair and professional

Very helpful. Easy process. Would definitely use this company again. Communication is excellent. My first time using a company to sell a car was very impressed
Thanks for a great experience

Andy was very easy to do business with, the collection went very smooth and all aspects were communicated through. A great way to sell a car

SMR bought my car via Motorway, I was initially a bit concerned about the process and outstanding finance settlement - but reading these reviews provided me comfort.

Everything was handled professionally, communication was great and they turned up exactly as agreed - fully checked the car over and paid the balance to myself and the finance company in front of me so I could check.

Would recommend to others.

Very uncertain of selling car in this way as hadn’t met them. Very prompt professional communications. Accommodated for my concerns. Very smooth transaction.

Andy and Paul were absolutely brilliant. Such a painless experience and very professional. Really great communication and everything was handled brilliantly.