SMR Direct Reviews 

357
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Thank you to SMR Direct for the professional and seamless handling of buying me fathers car. Their offer was better than what was offered from our local car dealers. Both Sean and Justin were very co... See more

Rated 5 out of 5 stars

I sold my late father’s 2 week old car to SMR, I found them to be a Very good company to deal with, a very professional service and actually paid a bit more than the main dealer offered me! I would d... See more

Rated 5 out of 5 stars

Our experience with SMR Direct, and with Justin was flawless. He offered a very reasonable price for our car. We were selling our car for the first time, but Justin was always patient with our corresp... See more

Company replied

Rated 5 out of 5 stars

My experience with selling my car with SMR Direct through Justin was brilliant even with some hiccups that was outwith their control. They offered a very reasonable price and from their correspondence... See more

Company replied

Company details

  1. Car Dealer

Written by the company

SMR DIRECT have over 25 years experience in the motor trade. We have worked in in both new & used car and light commercial vehicle sales. We specialise in the buying and supplying of high quality vehicles nationwide.


Contact info

5.0

Excellent

TrustScore 5 out of 5

357 reviews

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5.0

All reviews

(357)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Company to deal with.

Great Company to deal with.
Sold a vehicle through Motorway which they bought and contacted me straight away to finalise all the details
Kept me updated throughout the process,were prompt with collection and bought the vehicle at the price agreed.Would definitely deal with Andy and Chris again

December 21, 2022
Unprompted review
SMR Direct logo

Reply from SMR Direct

Andrew,

Thanks for the comments. Call us direct next time and we can pay more as we wont need to pay Motorway their £400 fee, you can have it instead!

Sean.

Rated 5 out of 5 stars

Andy & Chris are brilliant

Andy & Chris are brilliant - lots of communication to ensure you know what to expect at every stage. Prompt, professional & friendly. Wouldn’t hesitate to recommend or use them again in the future.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

It was a great pleasure to do business…

It was a great pleasure to do business with Andy Herman and Sean.
In an industry fraught with rogue's, this company shines out in absolute fairness and professionalism.
I would highly recommend them to anyone buying or selling a vehicle.
The whole experience was flawless.
Thankyou so much, the both of you...

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Painless and Pleasant Experience Selling Our Toyota RAV4

We placed our Toyota RAV4 up for sale on Autotrader and received a number of rather dubious calls from brokers offering to buy the car for cash. We declined but SMR got in touch and were extremely professional. They made us a fair offer for the car, placed a small holding deposit then collected and paid for the car in full within a week. The whole experience was excellent marred only by my natural suspicion about a potential scam. I needn't have worried and I would recommend selling a car to SMR to anyone.

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great communication

SMR contacted me after I advertised my vehicle on Autotrader. I dealt with Andy who was very professional, the instructions were clear and communication throughout was great.
Calls and emails were returned immediately and the whole process was easy even though we were over 300 miles apart.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Quick Sale

Can’t recommend the guys at SMR enough. They are quite meticulous and are always reachable. Gives a lot of confidence working with them.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

A*** company

Selling a car is quite a daunting process anyway, let alone selling it to a company over 300 miles away! However dealing with Andy and Chris at SMR the process was smooth, professional and hiccup free! I whole heartedly recommend using this company, the communication was excellent right from the first discussion up to and including after the sale. Clear information was provided and on the day of "the sale" I felt confident knowing I was dealing with an A*** company. Thank you!

September 21, 2022
Unprompted review
Rated 5 out of 5 stars

Reassuringly professional

Reassuringly professional. I never doubted that the arrangements to buy my car from 250 miles away would be satisfactory. I’d recommend them unreservedly.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful and professional

Andy was very polite and helpful throughout the process of selling my car. He sent timely emails keeping me updated with the next steps and was very courteous when he came to collect the car. I would highly recommend using the company if you are thinking of selling your car.

August 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very Professional & Honest

I Sold my Mini to SMR via auto trader.
I could not be happier with their professionalism ,
from the initial call with their buyer Andy to Sean collecting the car. Very happy with the conclusion of the sale.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Andy was excellent and his communication throughout the transaction was exactly what we wanted, having not dealt with him in person.
He was polite ,professional and friendly.
We would definitely contact SMR direct again in the future.
Many Thanks for a great service

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Five star company

From start to finish the whole transaction was straight forward. Would definitely use this company again. Many thanks to all involved for making it all so easy.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with.

It was a pleasure to deal with Sean when he purchased my car. He was fair and professional in his approach without any of the verbal nonsense sometimes encountered when selling a used vehicle.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Superb service .

Superb service .
Andy made the whole process really stress free.
I was nervous about handing over the car but I was given proof the finance had been paid off .
They handled everything efficiently and provided me with all the relevant information I needed for peace of mind.
I would highly recommend 5⭐️

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Big thanks to Andy

Big thanks to Andy. Great communication from start to finish. A easy and pleasant transaction.

July 6, 2022
Unprompted review

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