Thank you to SMR Direct for the professional and seamless handling of buying me fathers car. Their offer was better than what was offered from our local car dealers. Both Sean and Justin were very co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I sold my late father’s 2 week old car to SMR, I found them to be a Very good company to deal with, a very professional service and actually paid a bit more than the main dealer offered me! I would d... See more
Our experience with SMR Direct, and with Justin was flawless. He offered a very reasonable price for our car. We were selling our car for the first time, but Justin was always patient with our corresp... See more
Company replied
My experience with selling my car with SMR Direct through Justin was brilliant even with some hiccups that was outwith their control. They offered a very reasonable price and from their correspondence... See more
Company replied
Company details
Written by the company
SMR DIRECT have over 25 years experience in the motor trade. We have worked in in both new & used car and light commercial vehicle sales. We specialise in the buying and supplying of high quality vehicles nationwide.
Contact info
CT2 0ER, Canterbury, United Kingdom
- +44 1227 840464
- contact@smrdirect.co.uk
- www.smrdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy Way To Sell
From start to finish the service has been 5* communication has been excellent Would certainly recommend them to anyone.
If I would have any questions about…
If I would have any questions about selling a car with outstanding finance in a remote way, SMR stood up and gave me full confidence.
Outstanding service.
Thank you!
Great service and intend to use them…
Great service and intend to use them again in the future
Excellent service throughout …
From first contact to completion the service has been first class, through each stage communication has been excellent and very reassuring. Would certainly recommend them and if required, use them again
Highly recommend
Highly recommend. They handled the entire process in a professional, efficient and courteous manner leaving me well and truly impressed. This was my first selling experience and they made the entire process a delight. Andy was a particular highlight. Should I need to sell a vehicle again I will choose SMR Direct again without hesitation
Highly recommended
I would highly recommend SMR direct. Fast, efficient and friendly service. Andy and Al were a pleasure to deal with.
Excellent and professional experience…
Excellent and professional experience from the first interaction. Andy and team are experts at what they do. If you think of selling your car and don't want to accept part exchange offers - this is the team to do it with. Thoroughly recommended!
Good car dealer
Car dealers are not always easy to deal with or trust, but in this case the price was agreed followed by prompt and efficient communication leading to handover as agreed a couple of days later.
Finance and remaining equity was paid as agreed at the time of collection.
AMAZING EXPERIENCE WITH ANDY SMR DIRECT
I HAD AN AMAZING EXPERIENCE WITH
(ANDY) FROM SMR DIRECT.
EXCELLENT CUSTOMER SERVICE, VERY PROFESSIONAL AND VERY GOOD COMMUNICATION.
Great company
Andy contacted me via Auto Trader and I have to be honest I thought he we go again, another trader. But, how wrong could I have been, from start to finish Andy was open, honest and professional. The service was seamless and one that I will be recommending to family and friends. Thank you very much!!
Sold my car to SMR
Sold my car to SMR, dialogue was clear and easy with Andy throughout and they did exactly what they said they would, when they said they would. Very happy with the price and service, would certainly recommend them to others
Very professional service
Great service when I sold my car from Andy and the team, very seamless process and everything went very smoothly. Would highly recommend to anyone at all who is either buying or selling.
Trust Worthy and Highly Recommended
I sold my Nissan Qashqai to SMR Direct and the entire process was transparent and honest. I highly recommend SMR Direct.
Sold my GR Yaris through SMR buying…
Sold my GR Yaris through SMR buying service yesterday. Both Sean and Andy are professional and super friendly guys who were very understanding of my situation - I’d never sold a car of any real value before including the finance settlement process that goes with it so was quite nervous! Well everything went brilliantly and they will be my first call if ever in the same position again. Cheers Guys!
I was trying to sell my car and came…
I was trying to sell my car and came across to SMRdirect. I was bit sceptical in the beginning whether they are really genuine or not. But, Sean and Andy both are very calm and understanding. It was very easy and quick to sell my car to them. I absolutely recommend using SMRdirect. Thank you Sean and Andy 🙏🙏
Highly Recommended
A great service, fast, fair and efficient. The opposite to my comparative experience with a well known main player in the used car buying market. SMR pay what they say they will pay and do not cancel appointments and then seek to down value the vehicle by 15% just a week later when you try to rearrange.
Andy and his team were informative
Andy and his team were informative, professional and very friendly. They took care of everything and collected the car swiftly without any issues. I’d highly recommend them!!
Professional, no fuss & good people
Easy, efficient & seamless process, clearly explained & everything followed through professionally and to the letter including over the weekend. Valuation was decent, one or two slightly better offers but all from companies with worse reviews, not worth the risk & time wasting.
Great Car selling experience
They made the selling process really quick, easy, they were super professional and we were able to make a deal that was a win win for everyone - highly recommend.
fantastic dealing with this company
fantastic dealing with this company, very professional and just did what they said. No issues at all! Well done, keep it up guys!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








