SMR Direct Reviews 

357
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Thank you to SMR Direct for the professional and seamless handling of buying me fathers car. Their offer was better than what was offered from our local car dealers. Both Sean and Justin were very co... See more

Rated 5 out of 5 stars

I sold my late father’s 2 week old car to SMR, I found them to be a Very good company to deal with, a very professional service and actually paid a bit more than the main dealer offered me! I would d... See more

Rated 5 out of 5 stars

Our experience with SMR Direct, and with Justin was flawless. He offered a very reasonable price for our car. We were selling our car for the first time, but Justin was always patient with our corresp... See more

Company replied

Rated 5 out of 5 stars

My experience with selling my car with SMR Direct through Justin was brilliant even with some hiccups that was outwith their control. They offered a very reasonable price and from their correspondence... See more

Company replied

Company details

  1. Car Dealer

Written by the company

SMR DIRECT have over 25 years experience in the motor trade. We have worked in in both new & used car and light commercial vehicle sales. We specialise in the buying and supplying of high quality vehicles nationwide.


Contact info

5.0

Excellent

TrustScore 5 out of 5

357 reviews

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No recent history of asking for reviews

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5.0

All reviews

(357)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service throughout …

From first contact to completion the service has been first class, through each stage communication has been excellent and very reassuring. Would certainly recommend them and if required, use them again

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. They handled the entire process in a professional, efficient and courteous manner leaving me well and truly impressed. This was my first selling experience and they made the entire process a delight. Andy was a particular highlight. Should I need to sell a vehicle again I will choose SMR Direct again without hesitation

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would highly recommend SMR direct. Fast, efficient and friendly service. Andy and Al were a pleasure to deal with.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and professional experience…

Excellent and professional experience from the first interaction. Andy and team are experts at what they do. If you think of selling your car and don't want to accept part exchange offers - this is the team to do it with. Thoroughly recommended!

March 4, 2022
Unprompted review
Rated 5 out of 5 stars

Good car dealer

Car dealers are not always easy to deal with or trust, but in this case the price was agreed followed by prompt and efficient communication leading to handover as agreed a couple of days later.

Finance and remaining equity was paid as agreed at the time of collection.

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Andy contacted me via Auto Trader and I have to be honest I thought he we go again, another trader. But, how wrong could I have been, from start to finish Andy was open, honest and professional. The service was seamless and one that I will be recommending to family and friends. Thank you very much!!

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

Sold my car to SMR

Sold my car to SMR, dialogue was clear and easy with Andy throughout and they did exactly what they said they would, when they said they would. Very happy with the price and service, would certainly recommend them to others

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very professional service

Great service when I sold my car from Andy and the team, very seamless process and everything went very smoothly. Would highly recommend to anyone at all who is either buying or selling.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Sold my GR Yaris through SMR buying…

Sold my GR Yaris through SMR buying service yesterday. Both Sean and Andy are professional and super friendly guys who were very understanding of my situation - I’d never sold a car of any real value before including the finance settlement process that goes with it so was quite nervous! Well everything went brilliantly and they will be my first call if ever in the same position again. Cheers Guys!

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

I was trying to sell my car and came…

I was trying to sell my car and came across to SMRdirect. I was bit sceptical in the beginning whether they are really genuine or not. But, Sean and Andy both are very calm and understanding. It was very easy and quick to sell my car to them. I absolutely recommend using SMRdirect. Thank you Sean and Andy 🙏🙏

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

A great service, fast, fair and efficient. The opposite to my comparative experience with a well known main player in the used car buying market. SMR pay what they say they will pay and do not cancel appointments and then seek to down value the vehicle by 15% just a week later when you try to rearrange.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

Professional, no fuss & good people

Easy, efficient & seamless process, clearly explained & everything followed through professionally and to the letter including over the weekend. Valuation was decent, one or two slightly better offers but all from companies with worse reviews, not worth the risk & time wasting.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great Car selling experience

They made the selling process really quick, easy, they were super professional and we were able to make a deal that was a win win for everyone - highly recommend.

February 1, 2022
Unprompted review

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