Snoozzzeeedog Reviews 278

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Be very aware of trading with this company and in particular Joe Spencer. Doesn't Pay their Suppliers and claim to not be trading as a company! Owe us nearly £8000 and continued trading via Dog Shows

Rated 5 out of 5 stars

Met the Snoozzzeee Dog Team at Bowood House Country Fair last weekend and was amazed by the quality of their products and attention to detail. The Team themselves were welcoming and on hand to answer... See more

Company replied

Rated 5 out of 5 stars

Well where to start. In today's competitive and high speed society, not many true Gentlemen do you find. BUT Joe, of this Company certainly fits the description in every sense of the word. Fantastic q... See more

Rated 5 out of 5 stars

Having ordered on line, I realized that I needed to delay delivery. Sent e-mail and prompt response received including personal telephone call to check details. So unlike the lack of response receive... See more

Company details

  1. Pet Supply Store

Information provided by various external sources

Sarah Spencer welcome’s you to the Snoozzzeeedog Facebook Page, we are suppliers of dog treat biscuits and luxury pet bedding for dogs and cats. Based In Crewe, Cheshire, UK. we are one of the world’s leading Luxury pet bedding designer featuring supplies for pets and dog treat biscuits with a variety of luxury pet bedding for cats and dogs to choose from online. From pet beds to pet snacks, puppy training pads and duvets, we feature all the supplies for pets to meet most requirements for pet beds.


Contact info

4.0

Great

TrustScore 4 out of 5

278 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I purchased two Extreme loungers for my…

I purchased two Extreme loungers for my dogs from Joe at Snoozzeee Dog. The dogs love them. Excellent product and superb after service care. Thank you.

August 19, 2022
Unprompted review
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Reply from Snoozzzeeedog

Hi Andie,
Thank you for your kind words, Joe appreciates your praise.. I have taught him well over the last 42 years.
More importantly your pets are happy.. that is all that matters
Thank you once again.

Sarah S

Rated 5 out of 5 stars

Superb Team, Excellent Quality……

Met the Snoozzzeee Dog Team at Bowood House Country Fair last weekend and was amazed by the quality of their products and attention to detail. The Team themselves were welcoming and on hand to answer any questions we had. We walked away with a new dog bed which was an immediate hit with our German ShortHaired Pointer when we got home 👍 Thanks Guys, tremendous job.

August 17, 2022
Unprompted review
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Reply from Snoozzzeeedog

Hi Tom, Really appreciate your comment, thank you so much.. it really means a lot to us to know that a customer is happy.. we love the shows.. why....because we get to meet people like you and show off my pride and joy..Snoozzzeee Dog! Your comment makes it worth the hard work in 37C.
Sarah. S

Rated 4 out of 5 stars

THE BLANKET THAT GOT SENT AFTER MY…

THE BLANKET THAT GOT SENT AFTER MY ERROR IS LOVELY BUT NOTHING LIKE I BOUGHT OUR PUPPY BEFORE WHEN YOU WAS AT THE OLYMPIC STADIUM

August 11, 2022
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Reply from Snoozzzeeedog

Hi Debbie, Thank you for your 4 star review.. you bought a Water Proof Deluxe Quilted Throw, which has the same fur but the backing is a heavy waterproof back, the Quilted fur you bought before had the suedette alternative side,.very happy to exchange it for you as we still do these.. remember if your not happy then I am not happy. We have a 30 day no quibble money back guarantee. Please contact me sarah@snoozzzeeedog.com.
I will look after you!
Sarah S

Rated 5 out of 5 stars

I have received my dog cover and…

I have received my dog cover and blanket. and she absolutely loves it ..it is well made and worth the money x x

August 9, 2022
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Reply from Snoozzzeeedog

Hi Yvonne, noticed you ordered again today .. that says it all for me

Sarah S

Rated 5 out of 5 stars

5* company

5*. Great vet beds super delivery. Directly from snoozzzeeedog

Fantastic. Highly recommend

August 1, 2022
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Reply from Snoozzzeeedog

It was a pleasure to bring these to you.

Rated 5 out of 5 stars

Excellent service

Excellent service, fantastic products have many of the products. Recommend highly.

June 18, 2022
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Reply from Snoozzzeeedog

Thank you so much for your comment.. keep buying.
Sarah S

Rated 5 out of 5 stars

Smart Snoozee

I had a Snoozee cushion used for the car, then on putting it on the kitchen window seat one day....I thought 2 of these would fit perfectly here..... and with their squared off edges look much sharper and smarter than the soft cushion beds I had there. PS the window seat is supposed to be for humans but 3 Setters make it their own!

May 30, 2022
Rated 5 out of 5 stars

Lovely Dog Bed and Great Service

Great design of dog bed and top quality materials and workmanship. Well worth the money. Delivery was quick with tracking information available. Faultless

May 20, 2022
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Reply from Snoozzzeeedog

Ahh Thank you Les.. for the 5 star review. I means a lot to me!

Sarah S

Rated 5 out of 5 stars

Really lovely fleece blankets with…

Really lovely fleece blankets with proper bound edges. Excellent customer service when my parcel went astray they chased it up and got back to me straight away. The parcel was in fact with my neighbour and had been delivered very promptly. I would buy from this company again.
Hazel.

May 4, 2022
Rated 1 out of 5 stars

Cannot really comment

Cannot really comment, as I have not received the pet beds.

April 27, 2022
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Reply from Snoozzzeeedog

Really sorry for the delay ... please let me know if you like your bed and free gift!

Sarah S

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I would like to thank Joe for the best customer service I have received from any company. I bought my first snoozzzeee dog bed last year at a dog show and I think they are brilliant. Having adopted a new rescue this week, I went straight online to order a second bed. There was a slight error in the dispatch of my chosen bed but Joe rectified the issue instantly, I cannot fault this impressive service. Happily recommend this Company and it’s products to everyone who is looking to purchase good quality dog bedding.

April 2, 2022
Unprompted review
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Reply from Snoozzzeeedog

Kerry, thank you so much for your 5 Star review, if I show Joe this review I do not think the door at our office will be big enough to get his head through! It was our mistake and I stand on what I say, if your not happy then I m not happy...we only treat our customers they way I would like to be treated.. sadly this is not the case these days.. Customer service is everything to me... maybe this is the reason why we have been around for 25 years and still going strong.

You are doing a great thing with your rescue, so you deserve a praise as well.. I rate you 5 Star.

Sarah S






Rated 4 out of 5 stars

Really good product

Really good product. I now have three extreme oval dog beds for my very lively pack of Springer spaniels. I do think post and package is expensive

March 2, 2022
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Reply from Snoozzzeeedog

Hi Anne, Thank you for your review. I'm sorry you are not happy with the P & P cost of £7.95, your last order in March 2021 P & P was £8.50, so in real terms it has reduced. I agree it is expensive to ship goods domestically in Mainland UK. We are charged £8.50 + Vat by our carriers (signed for) and I am afraid this will probably increase to us with all the fuel going up and the world crisis today. Please do take into consideration the packing cost as well. 1 x Plastic Bag,1 x Mailing bag. There is not a lot we can do about this going forward. We have absorbed the increase cost in our products over the last 12 months and unfortunately this is going only one way so this will change soon, though we will fight against this as long as we can.
At least you are happy with the Beds

Sorry again Anne.

Sarah S.

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