The company is very friendly and easy going. The workmanship is superb, they are all very polite and work hard. The solar panels look fantastic on the roof, and the battery and equipment inside and ou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely stress free install of solar system, from start to finish. All information was explained in easy to understand terms, which made my decision who to appoint more easier. The whole team were... See more
Overall semi satisfied 05/06/2026 i am having an issue with the batter not charging at max rate followed the customer support ticket service for issue and says they will get in touch within 72... See more
Very friendly, efficient and cost effective company. Their project management and installation team were slick and very tidy. The scaffolding was erected two days prior and removed four days after.... See more
Company replied
4.3
Excellent
121 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from the beginning to…
Excellent service from the beginning to the end. All my inane questions answered quickly and thoroughly. The three installers were professional and helpful everything explained concisely, such a neat and fast installation I would highly recommend this company
December 2, 2022
Unprompted review
Reply from Solartherm UK
Dear Maria,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
Your honest feedback and expression of satisfaction is most appreciated.
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Lovely installers, clear and accurate system quote
I would recommend SolarTherm for solar panels. The quote wasn't the cheapest, but the solution seems the best designed and includes plug sockets that stay live in the event of a power cut. The installers were thorough, charming, neat and tidy, and happy to explain everything. I am very happy with my system - here's hoping it saves me some money on my electricity bills now!
November 18, 2022
Unprompted review
Reply from Solartherm UK
Dear Maria,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
Your honest feedback and expression of satisfaction is most appreciated.
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Solar panels installation
My project was completed last week and every part of the involvement with solar therm has been top notch. Clear communication, prompt arrival, very pleasant and knowledgeable workers, billed exactly as quoted. I am full of praise!
November 9, 2022
Unprompted review
Reply from Solartherm UK
Dear Isabel,
Thank you very much for taking the time to review your experience with us at SolarTherm UK. It was a true pleasure to welcome back a repeat customer.
Your honest feedback and expression of satisfaction is most appreciated.
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Solar panel installation
Solar panel installation. The installers were very professional, giving me a full briefing of what they planned to do before they started. I asked for a change to the locations, which after checking with the design team they undertook without any fuss. Clean and tidy after they left. Good job.
November 11, 2022
Unprompted review
Reply from Solartherm UK
Dear Keith,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We're extremely pleased to hear you are overjoyed with the works!
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Just had a great 8KW solar install done.
Just had our 8KW solar install done.
The team were delayed by traffic on the M25 but worked flat out all day finishing off in the dark. Great quality and very friendly and helpful team.
Lots of advice and consideration of options and what best suited us.
Looking forward to way lower electricity bills now!
November 9, 2022
Unprompted review
Reply from Solartherm UK
Dear Mr Horridge
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
Your feedback, findings and expression of satisfaction is most appreciated.
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Fantastic completed solar panel…
Fantastic completed solar panel installation in appalling weather very pleased
November 1, 2022
Unprompted review
Reply from Solartherm UK
Dear Mr Butcher
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Good work!
This company were reliable, gave us information when we asked for it. We had advance warning when to expect scaffolders and when the panels would be put up. The panels were put up quite quickly and the people were helpful and considerate. We were pleased with the whole experience and we are benefitting from the electricity produced.
October 27, 2022
Unprompted review
Reply from Solartherm UK
Dear Mr Creasy
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
Your feedback, findings and expression of satisfaction is most appreciated.
We understand you have since returned to us opting to introduce Battery Storage which we have recently had the pleasure of comissioning.
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Great install, great team.
Thankyou Matt, Sammy, Jude & Bill for a very professional & efficient install of our solar panels, inverters & batteries. The team were able to answer any questions I had and showed extensive knowledge on the subject of green energy. They were very tidy and dedicated which made the whole project feel like a breeze!
October 8, 2022
Unprompted review
Reply from Solartherm UK
Dear Mr Joyce
Thank you very much for taking the time to review your experience with us at SolarTherm UK. We're extremely pleased to hear you are overjoyed with the works!
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Good service throughout
September 16, 2022
Unprompted review
Reply from Solartherm UK
Dear Professor Payne,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We undestand you have since opted to introduce additional solar, including a Ground-Mounted Solar PV array at the property with Battery Storage.
We are delighted to hear your positive feedback on the recent works carried out by our engineers - we are honoured to have had the opportunity to quote and see through the project successfully to completion.
Sincerely,
SolarTherm UK Administration Dept.
Very friendly
Very friendly, efficient and cost effective company.
Their project management and installation team were slick and very tidy. The scaffolding was erected two days prior and removed four days after.
My Solar PV panels are producing over 10Kw hr per day and I am extremely happy with the fit and finish, thaqnk you Solar Therm!
September 26, 2022
Unprompted review
Reply from Solartherm UK
Dear Mr Scott,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We're extremely pleased to hear you are overjoyed with the works! Please continue to share the system updates and impressive results with us.
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Fantastic service
From the very first enquiry with Mark, I was impressed as he was so patient with my questions and clear total lack of understanding..we placed the order and were kept upto date with delivery dates, date and time of the scaffolding company.
The scaffolding team were friendly efficient and quick.
The install team arrived as informed, did a quick double check with me about placement of the cables and where would be best for the inverter to be installed.
They were a great bunch, work effectively and cleaned up afterthemselves.
The scaffolding came down within a few days.
Spoke with Ann in finance a couple of times and again awesome customer service.
It's only been 2 weeks since the install but it's all looking good so far.
September 1, 2022
Unprompted review
Reply from Solartherm UK
Dear Mr Greening
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We're extremely pleased to hear you are overjoyed with the works!
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
5kW Solar PV system with 7.2kWh/3.6kW battery
14 panel 5kW Solar PV system has been up and running for 88 days now and 7.2kwH Battery with 3.6kW peak running for 71 days.
Good workmanship quality by the installation team and prompt delivery considering the market shortages at this time.
Install documentation not accurate and could be improved. The site survey missed shading and the fact that an additional 2 panels could have been installed which would make the system better in the winter. These however are minor issues as the G99 DNO approval was achieved in 10 weeks.
Biggest issue the LXP 3600 ACS, this is not up to the Sunday roast or any other meal that requires the use of an induction hob and electric fan oven - not enough power. It also exports energy when it should be charging the battery.
I am also glad that I insisted on 7.2kWh battery and not just 4.8kWh as originally quoted - I am now in the process of procuring a further 2.4kWh.
Overall though we are achieving the savings promised in the contract.
September 7, 2022
Reply from Solartherm UK
Dear Mr Cordery,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We're extremely pleased to hear you are overjoyed with the works!
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Your ongoing patience and co-operation whilst we chased the local DNO was most appreciated.
Sincerely,
SolarTherm UK Administration Dept.
Installation of solar panels very efficient
Installation of solar panels was very efficient and straightforward, so would have given 5 stars. Unfortunately ordered a battery as well and having to wait at least 3 or 4 months for this to be installed is more than disappointing.... Given four stars though as installation was very good. Hopefully November 2022 will yield a battery!
August 11, 2022
Unprompted review
Reply from Solartherm UK
Dear Will,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We understand the Solar PV system was fitted and comissioned during an industry known period where Lithium-Ion Battery Storage was of major shortage - globally. Despite this we endevored to fully comission the system in good time and your patience and ongoing co-operation is most appreciated.
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Efficient, patient and friendly
Efficient, very helpful and reassuring. Explained everything with patience!
August 9, 2022
Unprompted review
Reply from Solartherm UK
Dear Mr Pedder
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We are delighted to hear that we were able to complete the task promptly and that you were pleased with the outcome of the visit.
Your kind words are very much appreciated and we hope to have the pleasure in assisting again soon.
Sincerely,
SolarTherm UK Administration Dept.
Excellent and professional customer service
Excellent and professional customer service from both John Bloomfield and Page Ramsey. Thank you
August 7, 2022
Unprompted review
Reply from Solartherm UK
Dear Mr Pedder
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We are delighted to hear that we were able to complete the task promptly and that you were pleased with the outcome of our services.
Your kind words are very much appreciated and we hope to have the pleasure in assisting again soon.
Sincerely,
SolarTherm UK Administration Dept.
Complete satisfaction
What can I say other than complete satisfaction and a terrific job. High quality workmanship and a speedy service from ordering through to insulation. Thank you
July 18, 2022
Unprompted review
Reply from Solartherm UK
Dear Valued Customer,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We're extremely pleased to hear you are overjoyed with the works!
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Honest and helpful advice. Five stars ⭐️
Honest and helpful advice and real help. Spoke to Lilly Bovill at Solar Therm UK this morning and her honest and straightforward advice saved me hundreds of pounds. I was told to ring back if I had any worries or problems. All of this advice and help was free and un biased and I learned more about the system that I had installed years ago in the few minutes I spoke to Lilly this morning than I did from the people that installed my solar panels. I shall always contact them if I have any future worries or concerns and I wish I had used them in the first place. 5 star company.
.
June 6, 2022
Unprompted review
Reply from Solartherm UK
Dear Ms Dean,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We're pleased we were able to see through your query to satisfaction.
Sincerely,
SolarTherm UK Administration Dept.
Thanks from Lillian & Robert
Was recommended SolarTherm by a friend whom had a good experience and they most definitely lived up to expectations... We had to wait a few weeks for installation but whilst receiving additional quotes we found most companies were in the same boat. After years of talking about it we are pleased with our installation especially before the summer sunshine.
June 5, 2022
Unprompted review
Reply from Solartherm UK
Dear Ms Graham,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We're extremely pleased to hear you are overjoyed with the works!
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Pleasant team
Another happy experience with solartherm, addition to my existing solar installation was nothing less than smooth sailing. Very friendly team and engineers took pride in their work, neat and tidy which is rare to see. Thanks again. Bill
June 5, 2022
Unprompted review
Reply from Solartherm UK
Dear William,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We're extremely pleased to hear you are overjoyed with the works!
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
Sincerely,
SolarTherm UK Administration Dept.
Solartherm PV installers - good job!
Solartherm were really well priced against other suppliers and they also provided an excellent service. Brilliant PV design support as our project was not a simple bolt on, not only that they were the quickest for installation and fielded all my questions quickly. Have recommended them to my friend already.
May 13, 2022
Unprompted review
Reply from Solartherm UK
Dear John,
Thank you very much for taking the time to review your experience with us at SolarTherm UK.
We're extremely pleased to hear you are overjoyed with the works!
Every installation we receive is greatly appreciated and it’s nice to hear our team have delivered, which all of our team work exceptionally hard to achieve.
You have since gone on to recommend our firm to friends and neighbours whom are now valued customers of ours, we thank you for your ongoing custom and support.
Sincerely,
SolarTherm UK Administration Dept.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.