Sparesgroupuk Reviews 

362
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don't believe the "In Stock" on the website! They took payment, confirmed order then emailed to say "With regards to the above order, unfortunatley this part is no longer available, manufacture have... See more

Rated 1 out of 5 stars

Absolutely rubish! Ordered a part on Saturday, paid more than the value of the item as postage fee to have it sent via express delivery. No communication, no email received from them other than confir... See more

Rated 1 out of 5 stars

Ordered a part, paid for express delivery. They sent confirmation email then the next day an email saying unfortunately they haven't got the part in stock neither has their supplier and how would I... See more

Rated 1 out of 5 stars

Web site claims to have stock. they don't. They simply contact the manufacturer. As the part I need has been discontinued this resulted in a waste of my time and significant inconvenience (this... See more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(362)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Freezer drawer front

First class. Quick delivery and very well packaged. The only thing I would say was needed were instructions on how to change the drawer front. I broke the old one taking it off, but it was broken anyway so didn't matter. I just couldn't see how it would come off.

January 28, 2017
Unprompted review
Rated 5 out of 5 stars

Cooker Knob!

I ordered a replacement main oven knob for a Cannon cooker and 48 hours later it was delivered as promised. What more can I say? A very good service.

January 27, 2017
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost!

Avoid at all cost! Website showing items in stock when they clearly aren't and then asking for extra money (twice the original part cost on top) to pay for an 'updated version' of the part from the manufacturer. I was ringing the contact phone for 30 minutes before I got an answer, and my money isn't going to be refunded for a few days leaving me with no part & no money to buy from a 'trusted' supplier. Complete waste of time and certainly won't use them again. I order things 'in stock' & use next day delivery for a reason. It certainly is a simple service, but definitely not fast or reliable.

January 25, 2017
Unprompted review
Rated 5 out of 5 stars

Great Price

I ordered a new handle for my washing machine as the mrs was a little heavy handed slamming the door.
The handle was £6.99 + Postage the next cheapest on the net i could find was over £20!
All fixed and mrs is a little more loving to the door handle now :)

January 22, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Item arrived quickly, it had minor damage but sparesgroup sent a replacement immediately - can't ask for more

January 16, 2017
Unprompted review
Rated 5 out of 5 stars

great

very helpful on phone,,,sent me pic on email and part number ,was exactly right -brilliant!

January 16, 2017
Unprompted review
Rated 5 out of 5 stars

Cooker Knobs!!!

Ordered 2 cooker Knobs and both were delivered quickly - very helpful customer service - would buy from again

January 15, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look