Don't believe the "In Stock" on the website! They took payment, confirmed order then emailed to say "With regards to the above order, unfortunatley this part is no longer available, manufacture have... See more
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Absolutely rubish! Ordered a part on Saturday, paid more than the value of the item as postage fee to have it sent via express delivery. No communication, no email received from them other than confir... See more
Ordered a part, paid for express delivery. They sent confirmation email then the next day an email saying unfortunately they haven't got the part in stock neither has their supplier and how would I... See more
Web site claims to have stock. they don't. They simply contact the manufacturer. As the part I need has been discontinued this resulted in a waste of my time and significant inconvenience (this... See more
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Freezer drawer front
First class. Quick delivery and very well packaged. The only thing I would say was needed were instructions on how to change the drawer front. I broke the old one taking it off, but it was broken anyway so didn't matter. I just couldn't see how it would come off.
Cooker Knob!
I ordered a replacement main oven knob for a Cannon cooker and 48 hours later it was delivered as promised. What more can I say? A very good service.
Great service. Fast delivery.
Order processed quickly. Good communication.
Avoid at all cost!
Avoid at all cost! Website showing items in stock when they clearly aren't and then asking for extra money (twice the original part cost on top) to pay for an 'updated version' of the part from the manufacturer. I was ringing the contact phone for 30 minutes before I got an answer, and my money isn't going to be refunded for a few days leaving me with no part & no money to buy from a 'trusted' supplier. Complete waste of time and certainly won't use them again. I order things 'in stock' & use next day delivery for a reason. It certainly is a simple service, but definitely not fast or reliable.
Great Price
I ordered a new handle for my washing machine as the mrs was a little heavy handed slamming the door.
The handle was £6.99 + Postage the next cheapest on the net i could find was over £20!
All fixed and mrs is a little more loving to the door handle now :)
Excellent company for any spares and easy to use web site.
Sparesgroupuk had the specific item to suit my appliance at a good price and was delivered 5 days before the scheduled date. I would not hesitate to check out this company if any spares for any appliance are required in the future.
Great service
Item arrived quickly, it had minor damage but sparesgroup sent a replacement immediately - can't ask for more
great
very helpful on phone,,,sent me pic on email and part number ,was exactly right -brilliant!
Cooker Knobs!!!
Ordered 2 cooker Knobs and both were delivered quickly - very helpful customer service - would buy from again
Indesit cuttlery basket
As good as the original, and sold at a reasonable price.
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