Spec-Care Ltd Reviews 

359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the high quality of repairs, noting that many items previously deemed 'unfixable' were restored to excellent condition. The service is consistently highlighted for its speed, efficiency, and excellent communication, often returning repaired items within days. Many people appreciate the reasonable pricing and great value, finding the cost significantly less than anticipated or quoted elsewhere. The helpful and knowledgeable staff also contribute to an overall positive experience, leading to strong recommendations for future use.

What people talk about most

Service

People report positive experiences with service, consistently praising its efficiency, speed, and quality.... See more

Quality

Consumers are highly satisfied with the quality of service, often describing repairs as quick, simple, and... See more

Product

Users describe positive interactions with product, often highlighting the ability to repair seemingly... See more

Price

Customers had positive experiences with price, often noting that services were provided at a good or fair... See more

Staff

Clients share positive opinions on staff, consistently highlighting their efficiency, speed, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent optician, I can honestly say SpecCare are invaluable. We’ve used them for everything from fitting nose pads to acetate frames (perfect results) through to flexi side repairs and more... See more

Rated 5 out of 5 stars

I have used this company twice now - once to repair my son's expensive sunglasses and this year to repair my expensive prescription sunglasses when Boots and Specsavers weren't able to. Both times on... See more

Rated 5 out of 5 stars

Excellent communication, replaced the broken part and even provided the old one for proof with the returned item. Whole sending repairing and being back took less than 5 working days. Which given it w... See more

Rated 5 out of 5 stars

Very prompt email response to my query. Excellent advisory on which package to choose, ie excellent price and value for repair, not more than necessary. Very helpful and easy service to use from... See more


Company details

  1. Optical Wholesaler

Written by the company

We are the only UK glasses repair centre who are dedicated to the fitting, repairing, and reconditioning of glasses. Trusted by the optical trade for over 20 years, we work directly with independent opticians and the public to keep your eyewear looking and fitting great.


Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(359)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality service and fast delivery. Super!

Glad I found Spec-Care. Put simply, before you replace your damaged glasses, consider checking with Spec-Care if it can be fixed. Great service! My badly damaged glasses was returned looking like it did the first time I bought it. Very fast service as well.

August 1, 2025
Rated 5 out of 5 stars

Refurbished Mont Blancs

Fantastic service and communication. My wonderful and, rather expensive, Mont Blanc sunglasses were heading for the bin. Thanks to Spec-Care, I now have a refurbished pair of glasses that will hopefully last years to come. Thanks so much!

July 20, 2025
Rated 5 out of 5 stars

Highly recommended

Excellent service, my glasses cracked in two across the bridge, I posted them on Tuesday and they were returned on Thursday with an invisible repair looking like new.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Super service

Super service. Certainly delivered for me. I had some old, unique glasses. They mended the arms and re- glazed and delivered on time. Excellent.

June 10, 2025
Rated 5 out of 5 stars

Highly recommended

Very easy to get a price, simply post your specs and the weld repair was undetectable. Glasses were returned within three days.

May 30, 2025
Rated 5 out of 5 stars

Really great service

I sent off 3 pairs of glasses, 1 prescription and 2 pairs of old but loved sunglasses. I was so so happy with all of them, all fixed and polished and looking like new, I’m very pleased thank you!

June 4, 2025

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