Staff are very efficient as you walk into your appointment. The process was prompt. Doctor explains well in simple terms, easy to understand. Staff are patient and experienced in assisting us to make... See more
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Specsavers Optometrists offer a range of glasses, prescription sunglasses and contact lenses. Locate your nearest store or browse through our range online.
United Kingdom
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Helpful and caring staff. Value for money. Great range to choose from.

Reply from Specsavers
Very professional thorough testing well priced frames

Reply from Specsavers
Epping Specsavers is like attending a public hospital emergency department. Crowded and impersonal. Inaccurate prescription meant a lot of time wasted. I will never visit a specsavers again. They are more interested in profit than quality customer care.

Reply from Specsavers
The whole appointment only took less than 10 minutes which was appreciated because I was in a break. The staff were very efficient, friendly and professional.

Reply from Specsavers
Staff and optometrist Keshv were helpful and supportive.

Reply from Specsavers

Reply from Specsavers
Staff are very efficient as you walk into your appointment. The process was prompt. Doctor explains well in simple terms, easy to understand. Staff are patient and experienced in assisting us to make good & right choices that suits our budget and style.

Reply from Specsavers
Special savers warrawong are an amazing team. Especially if you have a little person you want to be included in there own decision.They go above and beyond. Could not recommend them enough.

Reply from Specsavers
Jacob is so good with teenagers. He explained situations like, might not get a headache straight away, a little hard to focus after a few hours etc. This is accurate with my daughter. Now she wears her glasses when she doesn't have her contacts in. Thank you Jacob!

Reply from Specsavers

Reply from Specsavers
Range of frames. Experienced staff. Great service.

Reply from Specsavers
Competence and friendly staff.
Punctuality.
😀
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