Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... See more
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Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, United Kingdom
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Had an issue with an overpayment, didn’t really want to chase things up, thankfully Clare was really helpful over the phone, raised the ticket immediately and helped process my refund within the hour. Brilliant customer service and a real gem to chat to over the phone.

Reply from Split The Bills
Such bad communication! This is marketed at Uni students but I would not recommend! I paid my bills on Monday for this month. I then received an email informing me they were going to charge me again for another whole month in 3 days because they missed a payment??NO warning at all. As a uni student I cannot afford this and did not plan this as part of my budget. SO SO STRESSFUL sent an email on Monday and have not received any help or advice.

Reply from Split The Bills
you are still sending me quotes that are not mine after you said you would remove my number from your system

Reply from Split The Bills
Louisa at Split the Bills went out of her way to sort the problems out that I was experiencing. She listened to me and handled the whole situation perfectly, quickly and efficiently.
Its such a relief to have this resolved. Thank you so much Louisa.

Reply from Split The Bills
Louisa was so lovely and sorted my issue straight away - such a nice experience compared to some that I have had before! Thank you!

Reply from Split The Bills
The team is always so quick to support me with my queries!
Peter has handled my queries twice and his responses have been quick, informative and supportive.
I really appreciate the support from the split the bills customer service team!

Reply from Split The Bills
Great job and speed of replies.
Pete Senior, Customer Support Advisor, was very speedy and resolved the issues within 7 - 10 minutes between responses. Made my life and day smoother.

Reply from Split The Bills
She was very friendly to speak to and was able to respond to my queries.

Reply from Split The Bills
Spoke to Mike this morning regarding a payment issue I was having - was reassured and given a thorough process to follow. Had a very pleasant experience! :)

Reply from Split The Bills
The advisor was really helpful and my issue was resolved under a week.

Reply from Split The Bills
very friendly and quick to resolve issues

Reply from Split The Bills
very fast and efficient helplines and the workers are always able to help my issues

Reply from Split The Bills
Pete was very attentive and understanding when I explained to him my problem and was able to give me a clear solution that I had been worrying about!

Reply from Split The Bills
Being polite and understanding the question to give the apt answer. Not justing listening but also giving the idea to help. I have contacted them more than 5 times these things never changed good work from split the bills.

Reply from Split The Bills
Clare answered my call promptly and helped me with my problem

Reply from Split The Bills
Really easy to navigate and get on the phone with someone. Very helpful and got it all sorted for us!

Reply from Split The Bills
Lyndsay was very kind and helpful. She emailed me promptly following the call with further information on how to proceed with the bills we received!

Reply from Split The Bills
Just sorted out a refund issue and it was sorted very quickly and efficiently with Lindsay. Despite, me misinterpreting some things they were kind and tentative and sorted it quickly. Really easy and pleasant!

Reply from Split The Bills
Peter was so nice and helpful on the phone! Clearly explained everything to me and made me feel confident and reassured that split the bills were dealing with our issue!
Thank you so much Peter

Reply from Split The Bills
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