Split The Bills Reviews 

Lyndsay was a great help, thank you

Polly was incredibly helpful and answered all of the questions I had. She was patient and friendly and was definitely a part of the reason I decided to go with split the bills - thank you very much!

I was on the phone with Claire who was very helpful in answering my questions and resolving them too. She had great customer service. Thank you!

Quick and very to the point ,Louisa got my electricity back in a matter of hours and maintained excellent communication throughout.
More employees should aim for her standards.

Clare was genuinely amazing brilliant customer service! Thank you for your help and support!

I spoke to claire on the phone regarding meter readings, which she answered within the minute of me calling, and she was able to answer more questions that I had regarding broadband!! They had already followed up with our broadband network and raised a case to ensure we had secure connection as soon as possible, she was very reassuring and knowledgeable!

Sales
Gramos was extremely helpful, professional, and patient. Explained everything clearly and answered all my questions. Great customer service experience – thank you.

Peter was very kind and helped through my issues with the billing. I had made some mistakes and he assured me that it could all be rectified in the system and put my mind at ease.

I spoke on the phone with Gemma and my call was answered very quickly without having to wait and she gave me answers to my questions straight away and explained what I was unsure about very well. Gemma was very polite and so friendly and couldn’t have been any more helpful!

Communication, happy to help. Answering questions.

Samuel was really clear with his communication and was super helpful in resolving my issue. The efficiency in sending me a link and also having the option to pay off a bill asap instead of having to wait for it to automatically come out was a huge relief! Thank you Samuel!

Lindsey explain and answered any queries u had and make everything very clear and understandable

I had a problem with my water bill and I spoke to Katie and she was so helpful. She gave me the options of what I could do and she was lovely!

Thank you Rohan, such speedy help for me yay!!

Alex was quite clear and precise, quite helpful and friendly as well as I was a bit nervous to discuss billing. They reassured me for a quick fix and laid out the next steps for me. I am quite thankful for their help.

Always helpful, easy to speak to and gets issues sorted

So much hassle to do anything. We started paying in July yet were getting TV license letters for 7 months. When we’d ask for a copy for our license, they said there’s a backlog. Yeah right, for 7 months. It was only when I said I’d escalate it that they sent one. Also their phone line is awful and they hang up on you while trying to sort something. Never again. Not worth the money.

Clare was helpful and immediately sorted the issue

Dear Alyx,

Thanks for sharing the necessary information in regard's to certain details I was expecting for a recent change in the tenancy.

Very easy to talk to, and very helpful with any confusion!