Our NordicTrack crosstrainer was getting somewhat noisy and creaky after 15 months use so we put in a claim under our extended warranty. Roshan from Sports Equipment Engineering was assigned the task.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
We offer sports equipment servicing and maintenance; inspection, auditing and safety checks; adjustments, lubrication and repairs; parts and purchasing.
Contact info
United Kingdom
- www.sportsequipmentengineering.co.uk
I only give reviews in exceptional…
I only give reviews in exceptional circumstances , the service received was exceptional! It was a pleasure to receive a service which was efficient and based on solutions
What an excellent service from Sports…
What an excellent service from Sports Equipment Engineering and Jude who came to replace a part on our x24 Bike. The level of service is exceptional and especially from booking the visit to Jude attending to carry out the replacement. I had been chasing via numerous emails through a third party and finally after reaching out to IFit Customer Services and Sports Equipment Engineering that my requests were dealt with quickly and efficiently so thank you so much.
Roshan 5 Stara
Roshan, a star! Found where we lived (which isn’t easy) and then swiftly tried to deal with the problem (at least the initial problem we thought we had with the Nordic x32i). It transpired the initial problem we had wasn’t a problem, the model number the replacement part was for was incorrect and the actual problem was completely different to the problem we thought we had. That being said, his magic van of goodies had the replacement parts that were actually needed. Roshan thanks!
Roshan fixed our 1750 Nordic Track Treadmill
Roshan came out to fix our 1750 Nordic Track Treadmill. He had to fit a new Brain Board, he was very knowledgeable and knew what the fault was immediately. He was very friendly and had us up and running within an hour, we are very happy with his work and hope he will be able to service our equipment going forward.
Fantastic service
Fantastic service. Roshan, the engineer was friendly and professional and helpful explained in simple terms what the problem was. Turned up on time too.
Roshan. Top Class.
We believe Roshan is name meaning "bright," "light," "shining," or "splendid". It symbolizes illumination, clarity, and brilliance.
Well Roshan was splendid and brilliant in every way.
From the first minute we knew we were in good hands. He was friendly and engaging , and extremely knowledgeable. The issues with our treadmill and spin bike were diagnosed with speed and confidence and resolved efficiently. In addition, he left us equipped with the knowledge on how best to keep our machines maintained going forward.
A fantastic experience. Beyond 5⭐️
Treadmill repair by Roshan
Roshan came to fix my treadmill, he was fantastic! Extremely knowledgeable, helpful, and gave us some really good tips on how to avoid future problems. Would highly recommend! Many thanks again Roshan 🙏🙏
Very Good
I wanted to express my sincere appreciation for the outstanding service I received. Jude interacted with us nicely and was remarkably punctual and possessed a deep understanding of the subject matter.
His kind and helpful demeanor made the entire experience very pleasant. I was thoroughly impressed by his expertise and willingness to assist.
It's clear jude is dedicated to providing excellent customer care.
I highly recommend Sports Equipment Engineering.
I had a visit today from Roshan at…
I had a visit today from Roshan at Sports Equipment engineering Ltd
to look at a fault I had with my Nordic track.
He was very professional and polite and educating in the faults that occurred as well as the upkeep for my machine moving forward.
I would highly recommend him and his company.
Shayne ward.
Great service.
Great service.
Repaired our treadmill, very knowledgeable and gave some good advice regarding future care and use.
Would highly recommend.
New life for our old cross trainer!
Very efficient, professional and friendly visit today from Roshan to fix and service our aging Nordic track cross trainer. Left it as good as new! Thoroughly recommend.
Roshan The Engineer
Roshan The Engineer came out to fix a grinding & crunching noise that was coming from the pedal crank area whilst peddling on our Nordic Track X24 cycle. He immediately diagnosed the problem as being the bottom bracket. His diagnosis was spot on as after some difficulties removing the bottom bracket it was obvious once out that the bearings had failed. He replaced the part and reassembled the machine and bike then ran perfectly. Throughout the visit his service was absolutely exemplary. Thoroughly impressed with this engineers level of knowledge and expertise. Well done and many thanks Roshan.
Roshan did a superb job!
Roshan did a superb job servicing our cross-trainer, he was highly knowledgeable, professional and super friendly. Prior to the appointment, communication was easy and updates were timely and helpful. Highly recommend!
Friendly quick job by Roshan
Friendly quick job by Roshan - thank you
Roshan was excellent
Roshan was excellent - really efficient and repaired my NordicTrack bike perfectly.
What a polite and professional engineer…
What a polite and professional engineer Roshan is. He fixed the machine and also gave me some tips on using my machine. Five star service thank you Roshan.
Excellent service
Excellent service. The engineer brought my dead treadmill back to life, which wasn't easy, and explained what had caused it to die.
I couldn't be happier with them.
Excellent service and result!
Roshan was on time, polite and efficient. He could see immediately that the cable needed adjusting on my elliptical and it took about 10 mins to sort! Excellent service
Really impressed with professionalism…
Really impressed with professionalism and service from Roshan. Expert in his field and remedied the issues with my treadmill quickly. Would definitely recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








