I keep receiving promotion and discount messages and surprisingly when I head down to the carwash I find out non of them applies to the specific service I am after. such a sham.
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See what reviewers are saying
Paid for full detail which includes a "Clay bar treatment to remove surface containments" "liquid wax polish". Car paint had smears all over it and surface marks that had clearly not received any "cla... See more
Company replied
Took my car for platinum car wash today at miranda. Smudges in place of exterior and detail inside was below par. Parts not vacuumed, surfaces not wiped down properly. Never going back, 3rd time and o... See more
Company replied
Used to be excellent but now want extras everytime. Quality of work has also decreased, last time windscreen was extremely dirty on the inside when car was picked up. Long time customer will be looki... See more
Company replied
Company details
Information provided by various external sources
Star Car Wash is a family-owned, private company that operates within an atmosphere of determination and innovation. Star has attracted the best people from all over the Car Wash industry, resulting in a fast growing and quality focused organisation, with a reputation for being customer driven. Star Car Wash (Star) is the largest operator of premium hand car wash and valet services within the car parks of major shopping centres in Australia. Established in 2003, Star now operates over 100 car wash and valet locations around Australia. Star Car Wash is designed to make washing your car an affordable and convenient experience whether at one of our Cafe sites or at our conveniently located Shopping Centre car park facilities. All our locations live up to the same Star Car Wash quality. At Star Car Wash we run an exciting loyalty program, membership is free and easy to join.
Contact info
Unit 43, 34-36 Ralph Street, 2015, Alexandria, Australia
- 02 970 074 209
- info@starcarwash.com.au
- www.starcarwash.com.au
1.6
Bad
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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Excellent customer service and spotless…
Excellent customer service and spotless cleaned car. Very happy with service and strongly recommended.
August 31, 2020
Unprompted review
Reply from Star Car Wash
Thanks Kaushal
Amazing service as always
Amazing service as always. They upgraded their facilities but service has remained top notch for the past years. I highly recommend them.
August 30, 2020
Unprompted review
Reply from Star Car Wash
Great to hear
Attention to detail!
I opted for the $80 wash inside and out. Car came back on time absolutely sparkling. Couldn’t fault it at all! The team were friendly and easy to communicate with. Will definitely be back!!
August 30, 2020
Unprompted review
Reply from Star Car Wash
good wash call - look forward to seeing you back
Happy 1st time customer
I dropt my car off for a platinum car wash for the 1st time.
When I collected the car it looked better than the day I bought it.
I'm thrilled with the service that I received and the price.
I will definitely be back again.
August 30, 2020
Unprompted review
Reply from Star Car Wash
Love a 1st time happy customer. Look forward to seeing you back
Deep has done another great job
Deep has done another great job. I take all of my family card there and the finish is always great.
August 30, 2020
Unprompted review
Reply from Star Car Wash
Will let Deep know. Thanks
Excellent services and professional car…
Excellent services and professional car looked amazing thank you 😊
August 29, 2020
Unprompted review
Reply from Star Car Wash
Great to hear
Best service in Melbourne
Best service in Melbourne, trust worth guys. Both our cars look amazing when these men are finished. Never had a complaint.
August 28, 2020
Unprompted review
Reply from Star Car Wash
Thanks Chris see u back when Covid is gone
The car was cleaned properly something…
The car was cleaned properly something the local competitors tend to struggle with
10/10 and I'm quiet fussy
August 27, 2020
Unprompted review
Reply from Star Car Wash
Great review thanks for the feedback
Excellent place to get your car cleaned
The staff where friendly and the service was excellent I had a hire car that had to go back today so I got it cleaned by star wash. And it looked better then when I picked the the up from the hire place 👍🏻👍🏻
I think I will take all my cars there as long as the service stays the same.
August 27, 2020
Unprompted review
Reply from Star Car Wash
Super. Great to hear
Great service my car always looks great…
Great service my car always looks great and the guys always get it done in a reasonable time frame. Highly recommend Star Carwash at Australia Fair
August 26, 2020
Unprompted review
Reply from Star Car Wash
Fantastic will let the guys at Australia Fair know
GREAT JOB!!
Took my ute to the guys at Star Car Wash Mt Pleasant the other day and was actually surprised at what a fantastic Job they did! Cannot recommend them highly enough;) AAWSOME JOB GUY'S!
August 26, 2020
Unprompted review
Reply from Star Car Wash
Great feedback thanks
BEST CAR WASH AND GREAT PRICES
Always happy with my car service with the boys down at Blacktown shopping centre ! I travel from Denham court just so they can wash my car because their quality and effort is 100% even through this pandemic ! They also sanitise your whole car after a wash and my car always feels brand new again ! Thank you so much
August 26, 2020
Unprompted review
Reply from Star Car Wash
Thanks will let Rick & the guys in Blacktown know
Left my car fresh clean smelling like…
Left my car fresh, clean, smelling like new. Very impressed🙂
August 26, 2020
Unprompted review
Reply from Star Car Wash
Thanks Naomi
Staff were friendly and helpful
Staff were friendly and helpful. Efficient service and my car is lovely and clean
August 26, 2020
Unprompted review
Reply from Star Car Wash
Thanks Jan, appreciate the feedback
Fantastic customer service
The staff at Star Car Wash Greenslopes we’re great, they did a great job and did it super quick. It was so convenient to do my shopping and come out to a clean sparkly car. One of the staff was so kind and helped me put my groceries in the boot! I highly recommend them, and will use them again! Thank you!
August 26, 2020
Unprompted review
Reply from Star Car Wash
Good to hear, will let Greenslopes know.
Excellent customer service very…
Excellent customer service very friendly and helpful, did an amazing job cleaning my car inside and out, being a mum of 2 young active boys, there were lots of food crumbs and marks before I took it to get cleaned. I was so grateful they made my car look and smell super clean like it was brand new again, very happy with their amazing service I will be back again. 😄😄😄
August 26, 2020
Unprompted review
Reply from Star Car Wash
Excellent, thanks Jodie
Outstanding Job
Superior internal clean of my car today. The car came back like a brand new car. Wonderful job - thank you so much.
August 23, 2020
Unprompted review
Reply from Star Car Wash
Thanks Robyn
Reply from Star Car Wash
Super, good to hear
The team did a really good job on my…
The team did a really good job on my WRX it’s super clean inside and out, only cost me $55 for platinum wash will be definitely going back when it’s dirty again. Keep it up guys!!
August 23, 2020
Unprompted review
Reply from Star Car Wash
Great to hear thank-you
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