I've attended a number of Starfury events over the years and never had a problem that wasn't of my own making. Over the past few years I have needed to take advantage of their accessibility and... See more
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The UK's no. 1 organiser of genre TV and Sci-Fi conventions.
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United Kingdom
- info@starfury.co.uk
- www.starfury.co.uk
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Classic con feel for adults, but welcoming of all
I’ve been to a few Star Fury events now and they’ve all been fantastic. Sure some guests cancel but that is unavoidable with some guests, they have work and those commitments take precedence.
There’s a real community feel and a similar vibe to the old fashioned smaller cons. The autos and photo shoots are planned really well and I’ve seen them vastly improve over time. The examples being my photos were at 11am, I got there about 15 min before, you were put in a relatively short queue and were filtered through quickly, but not so fast as you couldn’t greet the stars, shake their hands and have a good time. In and out for photos in about 30min is exceptional! I’ve queued for three hours for guests at other cons and the guests were so flustered with the pace and volume - this isn’t the case at a Star Fury con!
Talks were always fun and the guests were brilliant Armin and Todd were the highlight! Armin was so warm and lovely and had great stories and brought a gravitas to his talks that engaged you. Todd brought an enthusiasm and energy that was so infectious, he drew you into his stories and it was fantastic. Sandro was new to cons and you could tell but he grew over the two days, he found his footing and bounced off Todd so well.
The evening discos were typical convention discos, full of fun and silly songs, if I had any criticism of this, it was there should be a bar in the room, as it took so long at the hotel bar then you had to come back and you’d find others would just stay in the bar. But it’s a mild criticism as the convention essentially took over the ground floor so con goers were everywhere and you could mingle and chat regardless.
I’ve seen some criticisms and I don’t entirely get them and wonder what people wanted, complaints that there wasn’t enough for children and there was, but it’s a convention, it’s to have photos with stars, autographs and in reality for a hotel con, drink and socialise, so I’m not entirely sure what was expected. Maybe if a con isn’t for your kids don’t drag them to it or expect miracles to keep their attention.
Looking massively forward to the next Star Fury event and I hope a Warp 3 in the future.
I have just returned from Warp 2
I have just returned from Warp 2. Fun, friendly and very well organised. I signed up as a volunteer steward, a wonderful experience talking to fellow attendees. Absolutely brilliant guests, some may not have been familiar fan favourites but after listening to their stories we loved them all. Guests engaged with attendees with joy and appreciation for fans.
Never had an issue that wasn't quickly resolved.
I've attended a number of Starfury events over the years and never had a problem that wasn't of my own making.
Over the past few years I have needed to take advantage of their accessibility and assistance scheme. I was very nervous initially but the Assistance Team, along with the Photo and Autograph teams were exemplary. They could not be more helpful which eased my worries.
As for the guests, I really enjoyed meeting them, hearing talks and having time to catch up with old friends.
A proper old-school hotel convention, not a cattle-prod event!
In my opinion (and countless others)
In my opinion (and countless others), if you want a good old fashioned Sci/Fi, Fantasy, Horror etc convention then Starfury cannot be beaten. They do events for many different TV programmes and films and these events last for 2 or 3 days. They are not a signing event organisation where you hand over often large sums of money to meet a celebrity for a photo and an autograph and less than one minute later that’s your lot meeting that particular celebrity.
Starfury offer value for money conventions with great guests and opportunities to purchase photographs with the guests and additional autographs and both of these things are considerably cheaper than the standard signing events. As a fact, one autograph from each guest is already generally included in the ticket price.
Staff including stewards are first class (especially if you have an access pass) with their help and advice. Yes some of these conventions can have a lot of attendees (varies between 500 to 1,500) but there’s always friendly fellow attendees to chat to if stuck in a queue for autographs or photos.
I just wish that Starfury went back and did a few other conventions that appeal to me specifically like they used to…Vampire Ball, Game Thrones etc. And please continue with the Star Trek ones as I am brand new to Star Trek conventions and not ready to see them disappear.
Thank you Sean and Co.
Just back from Warp 2 con in London and…
Just back from Warp 2 con in London and had a really enjoyable few days.
Having attended Warp 1 last year, I’ve got my head around the Starfury convention model and how it works in harmony for both the celebrities and the attendees.
Loved catching up with old friends and inevitably making new ones, brainstorming more cosplay ideas and picking up hints and tips from prothetics to face paints.
I didn’t find myself with a lot of down time over the 3 days because the time just seems to run away with you and before you know it’s it’s 2am!
The staff run the event with precision, kindness and professionalism, and didn’t mind answering any questions we had - no matter how many times we asked the same ones.
I personally enjoy listening to the q&a style on the main stage, something starfury do exceptionally well are interesting questions, asking the things you really want to know the answers to and the things you wished you could have thought of yourself, giving you a really personalised experience.
There are many ways to run a convention, and ways that will suit others better -hence the sometimes mixed reviews.
But my take away from this weekend was asking 2 of our most prestigious guests what makes a good convention and they answered ‘exactly this’. This is the kind of event they want to come to and recommend to their colleagues. Thank you Sean and extended team, and please can we have another one? 🖖
First Starfury events, hopefully not the last!
I had never been to a Starfury event before last autumn's Warp 1 and it was so much fun that I immediately booked Warp 2, which took place this past weekend and was an equally positive experience. Both are lovely, relaxed fan meets which blend professional organisation (everything running more or less on time in spite of so much going on!) with an old school, friendly atmosphere (except with more modern inclusivity than some of the old cons). There was a huge amount of access to the Trek actors on offer, all of whom get a lot of opportunities to show off their personalities and entertain the crowd - even the ones I didn't know all that well beforehand were wonderful, warm and chatty. I laughed, I nearly cried and I loved every minute of the con. Big thanks to the team keeping everything running! We'll be back if there's a Warp 3 one day.
My husband & I have now been to three…
My husband & I have now been to three Starfury events so Warp2 was our fourth. They are the the best cons ever. We have been to other Trek cons & they were no where near as friendly. Warp2 had great guests, big shout out goes out to Armin, JG & Robert for their great entertainment in the last event before the closing ceremony, they were so funny, it was the best. We can't wait for our next Starfury event. Sean & his team are great.
Fabulous convention!!!
I attended a 3 day Star Trek convention which was a blast! Great organisation and great convention throughout.
The queues were managed well and everything was enjoyable.
Highly recommend!
Brilliant conventions attended warp 2
I attended warp 2 this weekend and warp 1 last year and I loved it. Fabulous atmosphere meeting friends and making new ones in the amazing inclusive trek community. Talks were great and event well organised. Stewards helpful. Had an amazing time- thanks starfury. I hope we get another warp convention
We had a wonderful time at Warp 2
We had a wonderful time at Warp 2. We were able to get autographs and photo opportunities and barely had to queue at all (this is on a regular ticket as well!)
I loved the calm pace of the convention and the fact that we got so much time in the Q+As to ask really varied questions.
Having the guests judge the cosplay was really special and thank you so much for arranging that as part of the weekend, it's so great to be able to show the cosplay to the actors who inspired it!
Just brilliant
Just brilliant. Do warp 3! Even if it means higher ticket prices
Boring and non-engaging. Negative reviews will lead to bullying/harassment on their socials. Not a safe environment for disabled or kids.
This feels like little to no effort has gone into it and it shows.
I’ll admit at Warp 1 I wasn’t overly impressed mainly with the massive gaps in the line ups and the fact that outside of guest photos/autos/talks there is literally nothing to keep you engaged. Why there wasn’t separate spaces for autos and photo sessions.
This time the initial line up seemed ok perhaps with a slight step down but still better than its other Star Trek convention competitor. With the loss of Frakes (we saw that one coming) Then another loss with Doug Jones who let’s face it is also a massive people person. It was going to be a struggle. Last time what made up for it was the amazing personality that was Ed Speleers.
The talks which where what saved Warp 1 last time were just flat, at points I was half asleep. Sandro bless his heart this was his first convention experience so was a little nervous but that will come with time.
The cosplay competition would be better off during the day maybe in that massive slot of empty space on Sunday morning because it delayed the start of the disco which already starts late.
Discos start too late especially if you’re with kids or have a condition that affects energy levels. Even if you’re staying across the road after a meal out why would you want to return to a lack lustre disco that starts after 9pm where maybe 6 people are up on the floor. My girls said bring back some balloons to the disco it was literally the only reason she wanted to go because she remembered them from warp 1.
Like you can open the main hall at 10am on Sat but Sun it’s not till noon?
I think if this wasn’t already the last one this would have put me off coming again unless someone I really wanted to meet was announced and again I’d leave it last minute in case of pull outs.
The accessibility seemed to be better organised this time, just make sure you remember to do it in advance. I forgot this time, my wheelchair is too big when I factor in the requirement for a suitcase, so I had to make the choice between sore legs or sore arms from crutches. Went for legs the first day, intend to try arms today but I’ll literally be heading off the exact moment I get my last autograph. When it comes to autos if you are not in that first batch of 1-50 ticket numbers you will be snake queuing in that overly warm room for close to a hour 30 mins. In fact if you gold 180 it’s likely a general entry 1-50 will actually get theirs quicker than you. So what exactly is the priority? You will get better seating and one sit down Friday meet and greet.
The later noon start smarts so much especially when you have a condition which affects your energy and pain levels. This should have been something I came away from upbeat and all ra ra instead I just can’t wait to get on the road home…
Oh and this review is not all about the “kids” as described on their Facebook page but about my experiences and the fact I found this a step down from warp 1 and if outside autos the only thing there to keep the audience engaged are the panels then they need to be good which in this case they weren’t. They need to consider a better venue with more rooms. Invite groups like the Rikers Beard, even invest in some cardboard standees of characters. Have a room for dungeons and dragons, x-wing, flux just something else especially if you’re flying solo or lack a group to socialise with. If Starfury works for you great it’s likely you already know the hard core fans but if you didn’t have that group with you to socialise, talk, joke and hang out with how enjoyable would it be??? Wowza the response to a couple of negative reviews on their social media platforms. 🤦♀️
As a result of the harassment and bullying lead by and encouraged by StarFury on their social media events page. I’d say it’s not a safe inclusive environment for anyone with kids or disabilities to attend. Using or allowing your social media platform to be used to tear into, bully and harass an individual because they didn’t like your event and allow your fans to co-opt the page in this manner for them to target those under the age 18yrs old it ethically and morally objectionable.
What is going on?
We are attending our first Starfury Convention this weekend - Crossroads. What started as excitement is turned to "what on earth is going on?".
Firstly - we have received no confirmation of any timings, we don't know when to arrive, check in, sign up or whatever. The website still says "guests to be announced".
We both enjoy a drink and a party, and wanted to socialise with other people, so were drawn in by the party theme nights - but they still say TBC. So no idea what theme it is tomorrow.
I just don't know what is going on to be honest. It is so clumsily and unprofessionally put together, I'm just anxious about even going.
Then to top it off, I look here for reviews - and it's filled with "no communication, no refunds, no answers" and issues with staff. Honestly, I'm a nervous wreck. If I hadn't spent the money I had, and paid for the hotel (which was also £60 cheaper than using the special link on the website) already - I wouldn't go.
I am hoping that I am swayed over the weekend, but so far it has been incredibly poor.
Guest cancelled last minute and still no refund after 28 days...
I was booked into a Doctor Who convention in Birmingham. 3 days before the event we were told that all guests were confirmed. The night before the event we received another message saying one of the main guests had pulled out. It seems as if there was an issue with not paying him. I had a photo and autograph booked with him and was told I'd be refunded and they legally had to do this within 28 days. It has now been over 28 days and still no refund for the photo. They are very slow to reply to messages and clearly incredibly unorganised and unprofessional. I wouldn't go near them again. The only reason I gave 2 stars instead of 1 is due to the friendly volunteers on the weekend. Those in charge do not know how to run a business and clearly do not value good customer service.
Broken promises and lack of communication
I've been to a few Starfury events and up until now would always highly recommend their events.
Unfortunately the way they've handled the refunds for the Christmas regency ball event has been incredibly dissappointing. I appreciate that their normal policy is to not give refunds, however they actively contacted people after the event stating that we could receive a refund or transfer.
I responded asking for a refund for the 2 Gold tickets I'd bought for myself and my friend (circa £500). There were delays in the refunds being issued which was fine as I appreciate they run multiple events and Christmas is always a disruption. However, the delays lasted until February when Sean posted on the FB group that refunds were finally being processed.
What followed was a long drawn out process whereby refunds have apparently been issued to one group of customers but not all, leaving a group of us with no idea what's going on and ignored emails and messages.
As I said, prior to this I've always talked really positively about Starfury events and recommended them, but this has been an incredibly disappointing experience.
Well organised events and great guests Flux 2026
Well organised events and great guests. The convention has a strong community ethos and dedicated fan conventions like no other.
Flux and Into the fold
Starfury is a great company, and I have already done two cons with them this year.
Into the fold and Flux. And I have tickets for the next year as well. Meeting Ncuti Gatwa was probably one of the best experiences.
They are not Comic Cons, they are hotel cons. Do not expect a comic con-style convention. I love the cosy style of a hotel convention, but for some people it's not busy enough.
10/10 I will be back :D
Huge fan of supernatural and was always…
Huge fan of supernatural and was always frightened to fly to go to a supernatural convention as I’ve always seen them in America but thank you for star Fury. I was so happy I found out about star fury that holds a supernatural convention “crossroads” never in my life I would ever thought I would meet Jared Padalecki and Jensen Ackles not at the same time but at different crossroads events and it happened and I will forever cherish that moment …. And also met many other stars from supernatural ….. met some great staff members who I’m now friends with and I look forward to these events every year thank you staff Fury for bringing supernatural to the UK
You have made a number one die hard fan so happy :)
Sean Harry is a liar and a thief! Still waiting for refund over £500. Lies and lack of communication! Avoid! 🙄 😒
I can't begin to understand how Sean Harry is able to do this to so many people!
My experience is that I spent £522 on the Bridgerton ball event in March 2025.
The event was meant to take place in December 2025.
It was cancelled by Sean in October 2025 via email, giving me options to get a refund or choose another event. I followed the instructions and I asked for a refund.
I was informed via email that it wouldn't be until December that the money would be refunded. Two months delay seemed unusual but we had life stuff on and I didn't raise anything but waited until December.
No refund.
Ok, maybe at the end of the month?
Still no refund.
Well it's the busy season, I'll give Sean a nudge and remind him about my £522 that he has yet to refund.
Email sent. Auto reply only.
Again nothing.
January 2026... still no refund.
February 2026, another email, no refund.
We are now in March.
SIX MONTHS later since the event was cancelled. Still no communication. Still no refund.
Sean, you are clearly a liar and a thief and I have been saddened to hear that my experience is not a one off but that you have many more paying customers STILL WAITING FOR THEIR MONEY!
I'd give you 0 stars if I could.
I have the emails to prove all of the above. Happy to share the screenshots too on other platforms as hopefully that will encourage you to do what you said you would do MONTHS ago!
An absolutely abysmal experience
An absolutely abysmal experience for myself and a group of friends, as well as other friends who were present. Volunteer staff were mostly people completely unsuitable to the roles they were given, and utterly inappropriate in their conduct interacting with the public. Treatment of people for their accessibility issues was poor, with the organisers effectively shrugging off the concern at the time, and their follow-up being both weak & supplemented by an onslaught of long-time attendees further berating and belittling us for daring to be critical and honest about the experience... all of which the head organiser did not acknowledge when he chimed in on the conversation. Staff members were rarely contactable, and when they were, they were often bizarrely flippant and jokey about issues they'd had with booking two of the main guests (one of which did not appear, one of which did) for the event.
Additionally, people did not get their included autographs through no fault of their own, but the organiser's failure to call them through batch wise before dismissing certain guests.
We have not been made to feel welcome by the people who effectively operated the day-to-day, and we were not any further reassured by the lack of action upon other attendees who then sought to make us feel further unwelcome.
Cannot recommend this event for anyone with physical or neurological accessibility needs. We're also not confident that any action will be taken upon certain wrong-doers, as they seem to have personal ties to the lead organiser, and some other attendees who had been to previous Starfury events were honest to us after the event that these people have been problematic for a long time.
Abysmal situation. Go to other events.
Sincerely, a group of eleven disheartened and disappointed Doctor Who fans.
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