I have been using Starlight Packaging for a number of years. I can order small quantities to try. Larger quantities are always in stock. I have found the staff very polite and helpful. Deliveries... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Starlight have always resolved issues promptly. Molly is very helpful when issues with quality arise although it is very rare. One of their suppliers sent a batch of poor quality cookipack lids but as... See more
Company replied
I am delighted to say that this company is amazing! I needed some oval-shaped cake cases for my son's birthday and I trawled many online stores unable to find anything that had a quantity of under 100... See more
Company replied
The guys at Starlight Packaging are brilliant. Unfortunately the same cannot be said for the couriers they used. Luckily I am near enough that I went and collected from them
Company replied
Company details
About Starlight Packaging
Written by the company
Starlight Packaging has been doing business for over 10 years.
We provide a wide range of products that companies or individuals in the food industry would want and need.
We have a wide range of customers, from large food distributors, coffee shops, butchers, fast food takeaways, bakers and more.
Few of our key product ranges are:
Food delivery boxes
Produce trays
Polystyrene boxes
Takeaway cups
Cake boxes
Cupcake holders
Vacuum pouches
Eco friendly packaging
Cleaning Hygiene products
We sell all over the UK with nationwide delivery.
Also sell internationally to Europe and USA as well as rest of the world.
UK delivery options include:
Free delivery
Next day delivery
Next day AM delivery
Express delivery
Saturday delivery
Sunday delivery
Contact info
Stoke on Trent, United Kingdom
- 01782454464
- sales@starlightpackaging.co.uk
- www.starlightpackaging.co.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Boxes very thin and weak to carry
If I knew the cardboard boxes was so thin I would never of bought them I couldn't use them as as soon as I put my very expensive music equipment the box crumbled and broke I had to throw away all the rest of the boxes
May 27, 2025
Reply from Starlight Packaging
Hello,
We are sad to see the 1 star review and to hear the item you ordered was not suitable. I can see on the product description for this item that it does state that is a single walled box, therefore will not be as sturdy and strong as a twin walled.
They have always gone out of their way…
They have always gone out of their way to accomodate my needs or given help when needed.this company needs good recognition as it deserves it!!!
May 30, 2025
Reply from Starlight Packaging
Hello Mrs Frank,
Thank you for the 5 stars!
Reply from Starlight Packaging
Hello Louise,
Thank you for the 5 stars, we hope to see you ordering with us again soon.
Great Customer Service
Good quality product, what gave this a 5 star was a problem with the courier, the Starlight customer service team intervened and helped resolve it to get products delivered
June 9, 2025
Reply from Starlight Packaging
Hello Steven,
We are very happy to hear our customer service helped resolve the delivery issue for you! Thank you for the 5 stars and we hope to see you ordering with us again soon.
Reliable and highly recommended
Great value for money, struggle to find these sizes of flan dishes anywhere. Fast delivery and excellent product. Reliable company
May 26, 2025
Reply from Starlight Packaging
Hello Emma,
We are glad to hear you were happy with our products and service and thank you very much for the 5 stars!
Love this company
Love this company, always has what we need, easy website, fast postage, quality had always been a1,
May 30, 2025
Reply from Starlight Packaging
Hello Paula,
Thank you for the 5 stars, we are happy to hear you were impressed with our service and products.
Fast delivery and great product
Fast delivery and great product, just what I needed for my tray bakes
May 29, 2025
Reply from Starlight Packaging
Hello Wendy,
We are happy to hear our product worked well for you and thank you for the 5 stars!
Always first class service
May 25, 2025
Unprompted review
Reply from Starlight Packaging
Hello Trevor,
Thank you for the 5 stars!
Genuine Come very fast
Genuine Come very fast. Would recommend if your ok with waiting about 3 days not expensive delivery
May 26, 2025
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars! We hope to see you ordering with us again soon.
Reply from Starlight Packaging
Hello,
Thank you for the 4 stars!
Reply from Starlight Packaging
Hello,
Thank you for the 4 stars! We hope to see you ordering with us again soon.
excellent fast delivery
May 8, 2025
Unprompted review
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars!
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars! We hope to see you ordering with us again.
Amazing customer service
I had a problem with dishes, not fit for the purpose I needed (ovenproof) Money refunded and alternative suggested, with samples to try. Perfect so I ordered those. Told to keep originals if I could find a use. They were fine in microwave. Fast customer service. Will use again.
April 28, 2025
Reply from Starlight Packaging
Hello Patricia,
We are very happy to hear our team helped resolve an issue with your order and provided a suitable alternative. Thank you for the 5 stars!
Easy to order with spot on delivery
Easy to order with spot on delivery. Everything just works great.
April 26, 2025
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars! We hope to see you ordering with us again soon.
Reply from Starlight Packaging
Hello Anthea,
Thank you for the 5 stars! We hope to see you ordering with us again soon.
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars!
Excellent Customer Service
May 1, 2025
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars!
Outstanding Service!
The Order was placed and was processed immediately. I received the top quality goods really quickly. I can't fault the service or the product. I highly recommend this company. I would have given them more stars if I could!!
April 9, 2025
Reply from Starlight Packaging
Hello Tara,
Thank you for the 5 stars! We are very happy to hear you were impressed with our service, we hope to see you ordering with us again soon.
Really good service great company
April 8, 2025
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars!
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