I have been using Starlight Packaging for a number of years. I can order small quantities to try. Larger quantities are always in stock. I have found the staff very polite and helpful. Deliveries... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Starlight have always resolved issues promptly. Molly is very helpful when issues with quality arise although it is very rare. One of their suppliers sent a batch of poor quality cookipack lids but as... See more
Company replied
I am delighted to say that this company is amazing! I needed some oval-shaped cake cases for my son's birthday and I trawled many online stores unable to find anything that had a quantity of under 100... See more
Company replied
The guys at Starlight Packaging are brilliant. Unfortunately the same cannot be said for the couriers they used. Luckily I am near enough that I went and collected from them
Company replied
Company details
About Starlight Packaging
Written by the company
Starlight Packaging has been doing business for over 10 years.
We provide a wide range of products that companies or individuals in the food industry would want and need.
We have a wide range of customers, from large food distributors, coffee shops, butchers, fast food takeaways, bakers and more.
Few of our key product ranges are:
Food delivery boxes
Produce trays
Polystyrene boxes
Takeaway cups
Cake boxes
Cupcake holders
Vacuum pouches
Eco friendly packaging
Cleaning Hygiene products
We sell all over the UK with nationwide delivery.
Also sell internationally to Europe and USA as well as rest of the world.
UK delivery options include:
Free delivery
Next day delivery
Next day AM delivery
Express delivery
Saturday delivery
Sunday delivery
Contact info
Stoke on Trent, United Kingdom
- 01782454464
- sales@starlightpackaging.co.uk
- www.starlightpackaging.co.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer service
Never ordered before, but was fantastic customer service.. Evri had lost my parcel, on contacting the company they quickly dispatched me another parcel.. which arrived swiftly.. have since ordered again and will keep ordering.
August 23, 2025
Unprompted review
Reply from Starlight Packaging
Hello,
Thank you very much for the 5 stars! We are very happy to hear our customer service team resolved this issue promptly and thank you for being a returning customer after the issue with the courier.
Great customer service
The packaging from Starlight has been great, always ships quickly and the customer service has been fab with speedy replies.
February 2, 2025
Unprompted review
Reply from Starlight Packaging
Hello Jenny,
Thank you so much for the 5 stars! We are glad to hear you were impressed with our service.
Item arrived on time and we’ll packaged.
August 29, 2025
Reply from Starlight Packaging
Hello Geoff,
Thank you for the 5 stars!
Molly was really helpful
Molly was really helpful, got exactly what I wanted will definitely be using this company again.
August 28, 2025
Reply from Starlight Packaging
Hello Diane,
We are very happy to hear our team were helpful, thank you for the 5 stars!
Easy to order and quick to deliver.
August 28, 2025
Reply from Starlight Packaging
Hello Nikki,
Thank you for the 5 stars!
Reply from Starlight Packaging
Hello Joanna,
Thank you very much for the 5 stars!
Reply from Starlight Packaging
Hello Susi,
We still have not received a reply from you regarding this order 18/09. If you could please reply to our emails as we need more contact information from you in order for us to ship outside the UK.
Hello Susi,
As your order is going abroad, the shipping fee has not been paid and there was no phone number stated and this is a mandatory requirement for orders being shipped outside the UK. if you could please contact us at sales@starlightpackaging.co.uk to provide this information. Thank you
Great customer service
August 26, 2025
Reply from Starlight Packaging
Hello,
We are happy to hear you were impressed with our service, thank you very much for the 5 stars!
Reply from Starlight Packaging
Hello,
Thank you for the 4 stars!
Reply from Starlight Packaging
Hello Margie,
Thank you for the 5 stars!
Quick felivery well packed and exactly…
Quick felivery well packed and exactly as I'd hoped
August 25, 2025
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars!
Great purchase
July 4, 2025
Unprompted review
Reply from Starlight Packaging
Hello Ahmed,
We are glad to hear you were happy with your purchase, thank you for the 5 stars!
Very helpful staff
Very helpful staff, exceptionally quick delivery and great priced products. Nothing not to like
August 21, 2025
Unprompted review
Reply from Starlight Packaging
Hello Jane,
Thank you for the 5 stars!
Fast shipping and good quality
Fast shipping and good quality. My orders always come securely packaged and in time.
September 6, 2025
Unprompted review
Reply from Starlight Packaging
Hello Anita,
Thank you very much for the 5 stars!
Quick service - easy to deal with.
Order it and it comes within a day or two. Can't really ask for more than that.
August 29, 2025
Reply from Starlight Packaging
Hello Richard,
Thank you for the 5 stars!
Excellent Service.
Excellent Service.. Great help.. Fastest and Best service ever received
August 29, 2025
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars!
250ml bottles are perfect
Items arrived very quickly. Well packaged. Very pleased with purchase of 250ml bottles.
August 25, 2025
Reply from Starlight Packaging
Hello Tina,
Thank you for the 5 stars! We hope to see you ordering with us again soon.
Reply from Starlight Packaging
Hello Edyta,
Thank you very much for the 5 stars!
Brilliant super fast service thankyou
August 25, 2025
Reply from Starlight Packaging
Hello Wendy,
Thank you for 5 stars!
Response to problem
It is a true test of a company when things go wrong: we had a delivery problem, which we tried to sort out with EVRI for several days. When we alerted Starlight they responded immediately, and resent the order on a next day delivery by DPD. Great service, delighted to recommend this company wholeheartedly.
July 31, 2025
Reply from Starlight Packaging
Hello,
We are very happy to hear that our team assisted promptly to the issues you faced with the courier. Thank you very much for the 5 stars!
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