What a breeze. Stebbings made finding the right car easy, and Tom Boyns was on point the whole way. super approachable, genuinely helpful & very knowledgeable in his field. The whole process was s... See more
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All Stebbings' cars are personally selected for retail sale, rigorously checked and fully prepared in our state-of-the-art workshop and valeting bays before delivery to ensure customers complete satisfaction.
Contact info
United Kingdom
- www.stebbings.co.uk
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Replied to 22% of negative reviews
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Tom Boyns was good and very helpful
Tom Boyns was good and very helpful
Friendly staff
Friendly staff , not pushy. Knowledgeable, caring and treated me, an older lady, with respect. Listened to what I wanted and I came away with a great car that is a dream to drive and meets all my needs. Better sales package than any other dealership for a similar vehicle. Highly recommend and after sales service brilliant
Tom was a great help with sorting the…
Tom was a great help with sorting the purchase of our car.
Extremely pleased with our Audi Q2..as…
Extremely pleased with our Audi Q2..as soon as I sat in it I knew it was for us...immaculate..such a great company to buy from..our Sales Exec Chris Martyn has been exceptional and very patient! Car presented well and Chris's attention to detail went over and above...well done Stebbings..
We will be back!
What a breeze. Stebbings made finding the right car easy, and Tom Boyns was on point the whole way. super approachable, genuinely helpful & very knowledgeable in his field. The whole process was smooth from start to finish, no hassle.
Tom explained options clearly and kept us in the loop, which built real confidence. The handover felt effortless, with a friendly vibe and great attention to detail.
If you’re after a straightforward, customer-friendly car-buying experience, Stebbings is a solid pick & ask for Tom!
2nd car I've bought of Stebbings and…
2nd car I've bought of Stebbings and have always dealt with Thomas Boyns he always goes the extra mile and is always very helpful
Car purchase and pick up.
No pressure when looking at vehicles, sales only get involved when asked, Charlie was very professional, polite and helpful, any queries were responded to. Also again when picking up the car Charlie was excellent again, no qualms about using Stebbings cars again, (actually this was our 4th vehicle from this dealer)
Bought a BMW 330e back in July and…
Bought a BMW 330e back in July and couldn’t be happier. The car drives really well, smooth and powerful with no issues at all so far. Great experience overall
Excellent
We don’t often write reviews but felt we had to for Stebbings; the staff here are amazing, especially Tom, who made the whole experience of buying our new car efficient, painless and like we mattered. A true gentleman and went the extra mile! Would highly recommend Stebbings when looking for a car. Thank you, Tom.
Brilliant Service!
Brilliant service the last few days of sorting out my new vehicle from Andrew. Extremely helpful and very pleased with my new purchase!
Tom was very professional and friendly
Tom was very professional and friendly, prompt with responses and made us feel really comfortable with our purchase, we would definitely use Stebbings again
Excellent Customer Service
I had great customer service buying a used Kia Sportage from Stebbings. Andrew Ntege was an excellent salesperson and made the viewing and buying of the car seamless. I had never driven an automatic or larger car and when Andrew took me for a test drive he explained everything in layman terms. I was convinced to buy the car after the test drive. Thank you to Andrew and Stebbings.
The customer service was very good
The customer service was very good, all the team we dealt with made us feel welcome and advised us using their expertise.
Chris and Ben were very polite and dealt with our purchase and part exchanges professionally even though there was a fault with one of them. Nothing was too much trouble.
Over all we have had a great experience with stebbings from start to finish. Thank you Chris, Ben and Charlie!
Had a great experience picking up my…
Had a great experience picking up my new car at Stebbings, Jake was excellent.
Handover for my car was very quick and…
Handover for my car was very quick and easy, Chris answered all questions and gave lots of information and very friendly
Terrible experience
We Travelled 7 hours to collect a 2024 plate vehicle with 19000 miles on the clock. We purchased the vehicle after being reasuured the vehicle was in “mint condition and after being sent a description and video stating the vehicle condition was “like new”. We were told it would also receive a valet and full check before collection.
When we arrived to collect the vehicle we were shocked to find the vehicle had multiple dents, scratches to the bodywork and bumpers, a flat tyre, multiple cigarette burns in the seats and trim, dirty and stained upholstery, loose interior trim panels, misaligned doors, a strong tobacco smell and a damaged unusable tyre repair kit. The vehicle was not even fit for the road! The member of staff we dealt with agreed we had been mislead and were given a false description of the vehicle. He went to speak to the manager. The manager would not see us. They said the costs to rectify the issues would be too high and they agreed to refund the money for the vehicle. Unfortunately they would not offer any further compensation for our extensive wasted time and money due to their deceitful sales member that sold us the vehicle under false pretences. If you are thinking of purchasing from this dealer see the vehicle in person if possible or avoid them all together.
Chris went out of his way to keep me…
Chris went out of his way to keep me informed of developments during the sale .
Easy to deal with .
No pressure from the salesman allowed to view in our own time .
Good company
I purchased a very nice car from these guys, I was looked after by Chris Martyn, all I can say is that this is a genuine and friendly company who I would deal with again in the future.
R Sargeant
I cannot speak highly enough regarding…
I cannot speak highly enough regarding Tom Boyns (and the rest of the teams) professional service. From the time my daughter and I walked into the showroom, we were greeted with warmth and friendly staff. Tom went above and beyond. Nothing was too much trouble. I've been going to Stebbings for many years now, and have always found them professional, friendly and willing.
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