Rubbish if you use the servicing department, incompetent in many ways, bulbs gone yet again, last time I paid £ 50 for them to sort them out only 3 months ago . So glad I didn't have a cluch repla... See more
Company replied
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See what reviewers are saying
Stellantis & You, Coventry, was the 4th showroom we visited on our search for our new, used car. The saleswoman, Sarah Egan, was very helpful. Friendly and knowledgeable about the model we were inter... See more
Company replied
Exceptional Service from Ariston at Stellantis & You Coventry!I recently purchased a Citroën C5 Aircross from this dealership and I could not be happier with the entire experience. This was actually m... See more
We met Rowan Wilson whilst we were browsing the used cars on display. He help us decide on which car would be best for us and arranged for a test drive. Once we had decided he talked us through the p... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Phoenix Corner, Kenpas Highway, CV3 6PE, Coventry, United Kingdom
- 02476 840 777
4.5
Excellent
443 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sarah is very polite and helpful have…
Sarah is very polite and helpful have come back to Sarah a second time because she is so warm helpful and nothing is to much trouble
October 2, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi, thanks so much for your 5* review, I have just mentioned to Sarah, and I am so glad we could deliver a 5* experience for you. Many thanks, Jack Palmer - General Manager
Car purchase at Coventry
Myself and my wife are great fans of Citroen. After having a xsara Picasso for 21 years from new without one single problem, we wanted another Citroen. We Shopped around at every Citroen garage which were offering C5 Aircross’s , (the vehicle which we liked) We came across the Coventry branch offering the model at the price that suited us. Our first contact there was “ Carl Monk” - what a very friendly, kind and knowledgeable sales man. Carl was with us all the way - from that initial phone call, right through to driving our car off the forecourt. He explained with great detail all our questions and queries, our new car had so many gadgets ; he explained them all with no hesitation and was patient with our frustrations of test driving an automatic car,(which we had never driven before). Carl is a tremendous asset to Citroen, with his knowledge, his calm demeanour, his understanding of the motor industry, his ability to treat his customers with a warmth that puts them at ease, I wish Carl all the best and I’d like to thank him again for his help with our purchase, it is truly a lovely car and a very pleasurable experience shopping at Citroen Coventry.
September 26, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Paul, thanks so much for your 5* review, I have just mentioned to Carl and I am so glad we could deliver a 5* experience for you. Many thanks, Jack Palmer - General Manager
Elliot Hedgley was extremely…
Elliot Hedgley was extremely informative and excellent at explaining the Motability process, he has given good advice and has. been very helpful.
September 22, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Vanessa, thanks so much for your 5* review, I have just mentioned to Aaron and I am so glad we could deliver a 5* experience for you. Many thanks, Jack Palmer - General Manager
Very happy customer
My experience with Ray from Stellantis &You UK - Citroen Coventry has truly been so pleasant and a really positive one! Nothing was too much trouble, and all concerns/questions were answered immediately. I drove all the way from Devon to collect my new car, and to be honest, I would do it again! I would recommend them without hesitation!
September 20, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Mrs Gregory. Thanks for your wonderful 5* review and I will share with Ray shortly. It is great to hear that he went that extra mile for you, especially as you have gone many miles to collect your car from us. Many thanks, Scott James - Sales Manager
What a service
Aaron was fantastic helped us get car sorted fast was no issues any questions I had he answered credit to the team
September 12, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Dani-Kay, Thanks for your 5* review about Aaron and I will share with him and the team shortly. I'm glad we could deliver a 5* experience for you, many thanks, Scott James - Sales Manager
Stellantis Coventry Citroen
As our local Citroen dealer closed down, we had to find another. I phoned Stellantis Coventry and spoke to Mitchell who helped us with the purchase of our new C3e.
He was very knowledgeable and courteous, he helped us thru the transition of a petrol car to electric car.
Great customer service,
August 29, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi jo Mc, Thanks for your 5* review, I'll share this with Mitchell. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
After being a loyal customer of this…
After being a loyal customer of this company for over 12 years I have never experienced such poor customer service and communication it’s non existent. If I was able to give no stars for the ghastly experience I’ve had with them I would. Shambolic ! I don’t even know where my car is ! One communication about a repair in 2 months and no calling back or keeping me in the loop. Disgusting
August 22, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi B P & V Stoker. I am very sorry to hear about you experience and if possible, we would like to look into what happened here in more detail, because although on occasion there can be a shortage in parts supply meaning there can be delays, 2 months with very little contact/update from us is not what is expected. If you want to email you registration number over to our After Sales Manager at joseph.lucas1@stellantis.com he can Look into the matter and come back to you directly. Kind regards, Scott James - Sales Manager.
Thank you Kara for spending so much…
Thank you Kara for spending so much time with me and explaining everything in detail. Dennis.
August 22, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Gilly, Thanks for your 5* review, I'll share this with Kara. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
Fantastic service from start to finish
Fantastic service from start to finish. Fantastic price for my new vehicle. Staff amazing and kept us up to date. Thanks Sarah, Katz and the team
August 20, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Claire, Thanks for your 5* review, I'll share this with Sarah and Kaz. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
Sarah was very professional throughout…
Sarah was very professional throughout my whole new car experience👍
Has Sarah as been on previous occasions
⭐️⭐️⭐️⭐️⭐️
August 14, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Thanks for the great comments Stephen and your 5* review. It is good to hear that you felt your new car experience was professional both now and in previous occasions and I will make sure Sarah is aware of what you have said. Kind regards, Scott James - New Car Sales Manager.
Great customer service at Stellantis in Coventry
I’ve dealt with Ray in Coventry. He was very helpful and patient. Answered all my queries fully. Very charming young man. Five Stars.
August 9, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Thanks for your lovely 5* review Carla and I will make sure that Ray is aware of what you have said about him. Kind regards, Scott James - Citroen New Car Sales Manager.
Great knowledgeable staff
Knowledgable
Friendly staff
Whole process was so easy
August 6, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Paul, thanks for your lovely comments and your 5* review and it was good to hear that you were pleased with the process. I will make sure the team know about your review, kind regards, Scott James - Brand Manager.
Great service from Leigh
August 1, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Neil, thanks for your posting your 5* review about Leigh and the great service he provided you. I will make sure he is aware and many thanks for your lovely comment. Kind regards, Scott James - Citroen New Car Sales Manager.
Always helpful explained everything and…
Always helpful explained everything and always polite
July 31, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Dominique, Thanks for your 5* review, I'll share this with Aaron. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
Kara was so helpful from start to…
Kara was so helpful from start to finish in the purchase of my car. She made me feel at ease on test drives and throughout. Thank you!
July 31, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Louise, Thanks for your 5* review, I'll share this with Kara. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
Kara was absolutely wonderful
Kara was absolutely wonderful. Went through everything throughly and nothing was too much trouble. Thanks so much.
July 31, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Catherine, Thanks for your 5* review, I'll share this with Kara. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
Great customer service
My husband was very pleased with the great customer service he received from Kara McSheffrey at the Citroen Coventry
July 31, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Denise, Thanks for your 5* review, I'll share this with Kara. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
Sarah was very professional and lovely
Sarah was very professional and lovely. Sarah guided be through all the process. Very happy with the service I have been given.
July 28, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi G Orton, Thanks for your 5* review, I'll share this with Sarah. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
Kara has been dealing with us for 12…
Kara has been dealing with us for 12 years. She has been excellent over the 6 months we had to wait for our new car solving any issues we encountered.
July 24, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Kenneth, Thanks for your 5* review, I'll share this with Kara. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
Really helpful and kept us up to date…
Really helpful and kept us up to date with the process!
July 23, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Rebecca, Thanks for your 5* review, I'll share this with Leigh. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager
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