Stellantis &You UK - Citroen Coventry Reviews 

443
TrustScore 4.5 out of 5

4.5

Phoenix Corner, Kenpas Highway, CV3 6PE Coventry, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Rubbish if you use the servicing department, incompetent in many ways, bulbs gone yet again, last time I paid £ 50 for them to sort them out only 3 months ago . So glad I didn't have a cluch repla... See more

Company replied

Rated 5 out of 5 stars

Stellantis & You, Coventry, was the 4th showroom we visited on our search for our new, used car. The saleswoman, Sarah Egan, was very helpful. Friendly and knowledgeable about the model we were inter... See more

Company replied

Rated 5 out of 5 stars

Exceptional Service from Ariston at Stellantis & You Coventry!I recently purchased a Citroën C5 Aircross from this dealership and I could not be happier with the entire experience. This was actually m... See more

Rated 5 out of 5 stars

We met Rowan Wilson whilst we were browsing the used cars on display. He help us decide on which car would be best for us and arranged for a test drive. Once we had decided he talked us through the p... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • Phoenix Corner, Kenpas Highway, CV3 6PE, Coventry, United Kingdom

  • 02476 840 777

4.5

Excellent

TrustScore 4.5 out of 5

443 reviews

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1-star

Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(443)

2,998 reviews in the last 12 months

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Rated 5 out of 5 stars

Do I buy new or used. ?

I’ve been considering buying either a new or used car and so dropped in to the Coventry branch on the A45. I found that Carl the salesman there was very helpful and knowledgeable about the ins and outs of my choice. Great job.

January 29, 2025
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Steve

Many thanks for your 5* review, I will share this with Carl. I'm glad we could deliver a 5* experience for you.

Kind regards,
Jack Palmer
General Manager

Rated 5 out of 5 stars

Thanks Leigh… great service.

Thanks Leigh… great service.
Jonny Robbins

January 29, 2025
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Sam/Johnny,

Many thanks for your 5* review, I will share this with Leigh. I'm glad we could deliver a 5* experience for you.

Kind regards,
Jack Palmer
General Manager

Rated 5 out of 5 stars

Very good service would recommend it to…

Very good service would recommend it to any one

January 28, 2025
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Leighton,

Many thanks for your 5* review, I will share this with Kara. I'm glad we could deliver a 5* experience for you.

Kind regards,
Jack Palmer
General Manager

Rated 5 out of 5 stars

Thank you Leigh ,you were brilliant

Thank you Leigh ,you were brilliant , very polite and helpful , felt at ease , purchased online ,very pleased with the Citreon C3 , nice little run around, once again Thank you very much

January 23, 2025
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Margaret

Many thanks for your 5* review, I will share this with Leigh. I'm glad we could deliver a 5* experience for you.

Kind regards,
Jack Palmer
General Manager

Rated 5 out of 5 stars

The whole experience was great!

The whole experience was great!
The service and staff were extremely pleasant and helpful
Well done!

January 23, 2025
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Margaret

Many thanks for your 5* review, I will share this with the team. I'm glad we could deliver a 5* experience for you.

Kind regards,
Jack Palmer
General Manager

Rated 5 out of 5 stars

New Vehicle

This is the 2nd car I've ordered through Mobility & Carl Monk at Stellantis Coventry. Each time Carl has been so helpful and kept intouch with me throughout. Great Saleman who has a brilliant knowledge of his customers base. Would highly recommend him to anyone looking not just for a Mobility Car but a new car as well.

January 17, 2025
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Annette

Many thanks for your 5* review, I will share this with Carl. I'm glad we could deliver a 5* experience for you.

Kind regards,
Jack Palmer
General Manager

Rated 5 out of 5 stars

Process was extremely easy

Leigh was fantastic. Very informative and great customer service. Process was extremely easy.

January 15, 2025
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Jessica,

Thanks for leaving the 5 star review!

I'll share this with Leigh - he will be glad to hear he's delivered another 5 star experience.

Thanks
Alex Bult
Peugeot Brand Manager

Rated 5 out of 5 stars

Fantastic service

Aaron provided a great service. He was very professional,knowledgeable and patient!! I didn't feel pressured or rushed. He answered all my questions and ensured I had a positive experience. I felt at ease throughout the process and I'm really happy with my new car. Thankyou!!

December 27, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Amanda

Many thanks for your 5* review, I will share this with Aaron. I'm glad we could deliver a 5* experience for you.

Kind regards,
Jack Palmer
General Manager

Rated 5 out of 5 stars

Carl is absolutely amazing

Carl Monk from Coventry Peugeot is absolutely amazing, very helpful and friendly. He always has time to advise us and help provide the best option available.

January 2, 2025
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Pam

Many thanks for your 5* review, I will share this with Carl. I'm glad we could deliver a 5* experience for you.

Kind regards,
Alex Bult
Peugeot Brand Manager

Rated 5 out of 5 stars

Super Car we were looked after.

Aaron made us feel safe to pick a good car, helped us to understand the use of an electric car and made us feel comfortable and confident about our choice, the car came at a perfect time, just before Christmas, the hand over was great and we were excited to drive the new car, thank you Aaron for a swift and easy experience.

December 4, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi louisa

Many thanks for your 5* star review, I will share this with Aaron. I'm glad we could provide a 5* star experience for you.

Kind regards
Jack Palmer
General Manager

Rated 5 out of 5 stars

An excellent service

An excellent service. We appreciated the honest nature of our discussions and the support offered to us during the sales process.

November 30, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Bethan

Many thanks for your 5* star review, I will share this with Leigh. I'm glad we could provide a 5* star experience for you.

Kind regards
Jack Palmer
General Manager

Rated 5 out of 5 stars

For the work on my car and the staff on…

For the work on my car and the staff on the day - 5 stars.

For the constant pestering to complete surveys (requesting 10/10) or reviews and for getting my name wrong on the latest email...no stars

November 27, 2024
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hello S Ramsey

Many thanks for your 5* review, I will share this with the team so make sure they are aware. They will be over the moon with your feedback, so thank you for this.

Next time you are in with us, please do remind us of the email that had the incorrect name, as we should be able to update it so that the next booking is correct for you. Thanks for the feedback!

Thanks
Jack Palmer
General Manager

Rated 5 out of 5 stars

Peugeot 3008 gt hybrid purchase

Great customer service from Kaz who sold me my previous Peugeot, friendly knowledgeable and a nice hot chocolate 👍🏻. Been using this dealership since 1997 when I bought my first brand new Peugeot. Everything was explained thoroughly
Cannot recommend Kaz and the dealership
Many thanks Kaz it was a great experience 👍🏻👍🏻

November 25, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Neill

Many thanks for your 5* star review, I will share this with Kaz. I'm glad we could provide a 5* star experience for you.

Kind regards
Jack Palmer
General Manager

Rated 5 out of 5 stars

New 208 Peugeot

just picked up my new Peugeot 208 from Kaz Johal , after a seamless journey from start to finish . Kaz was very professional , helpful and friendly throughout and informed me on all aspects. Would definitely recommend Kaz if you wanted to purchase a new car

November 22, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Lorraine

Many thanks for your 5* star review, I will share this with Kaz. I'm glad we could provide a 5* star experience for you.

Kind regards
Jack Palmer
General Manager

Rated 4 out of 5 stars

Pleasant sales man

Pleasant sales man

November 9, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Nigel

Many thanks for your 4* star review, I will share this with the team. Please feel free to reach out to me as I'd love to know what we can do next time round to turn that into a 5* review.

Kind regards
Jack Palmer
General Manager

Rated 5 out of 5 stars

Kara is very personable and was a…


Kara is very personable and was a pleasure to deal with. She went the extra mile in ensuring that we were satisfied customers.

November 23, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Mr & Mrs Williams

Many thanks for your 5* star review, I will share this with Kara. I'm glad we could provide a 5* star experience for you.

Kind regards
Jack Palmer
General Manager

Rated 5 out of 5 stars

Great customer service, very knowledgeable.

Just got a new car via mobility and the process from start to finish was fantastic. A gentleman called Rowan was the person who sorted everything for us. He was polite, friendly and professional the entire time. He was very knowledgeable and answered all questions we had. He kept us updated whenever there was an update on the car order and made sure we knew what to expect every step of the way.
So far I'm very pleased with the car and I was very happy with the service. Would definitely recommend.
Thank you for making the process as smooth as it was!

November 19, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Cat

Many thanks for your 5* star review, I will share this with Rowan. I'm glad we could provide a 5* star experience for you.

Kind regards
Jack Palmer
General Manager

Rated 5 out of 5 stars

Stellantis Coventry review

Stellantis Coventry review.

From the very first contact, it’s been the most pleasurable experience, can’t fault anything. Leigh Surman in particular is brilliant.

I’d recommend anyone to buy a vehicle from here

November 15, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Many thanks for your 5 star review. I will share this with Leigh, he will be glad to hear he has delivered another 5 star experience!

Kind regards
Alex Bult
Peugeot Brand Manager

Rated 5 out of 5 stars

Touch screen functions on a C4

Thanks Rowan for your prompt service. The self made video tutorial you sent me explaining the touch screen functions was very helpful (the booklet in that comes with the car is useless).

November 12, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Dogsbody

Many thanks for your 5* star review, I will share this with Rowan. I'm glad we could provide a 5* star experience for you and sounds like he went the extra mile with his video for you!

Kind regards
Jack Palmer
General Manager

Rated 5 out of 5 stars

Excellent service- Leigh who sold us the car was great

Leigh who sold us the car was great, nothing was to much trouble. He explained everything clearly with the sale. He was never pushy and we took our time. He answered all our questions and made us feel comfortable with the purchase.

November 9, 2024
Unprompted review
Stellantis &You UK - Citroen Coventry logo

Reply from Stellantis &You UK - Citroen Coventry

Hi Hilary

Thanks so much for your 5* star review and I have already shared with Leigh as he is in with me today.

It was great to hear from you and I am glad we could provide a 5* star experience for you.

Kind regards
Scott James
Sales Manager

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