We just recently purchased a citroen c3 aircross. We were led through the sale by Carl Monk, who's professionalism and attention to detail regarding the sale from beginning to end, made us feel com... See more
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Stellantis & You, Coventry, was the 4th showroom we visited on our search for our new, used car. The saleswoman, Sarah Egan, was very helpful. Friendly and knowledgeable about the model we were inter... See more
Company replied
Rubbish if you use the servicing department, incompetent in many ways, bulbs gone yet again, last time I paid £ 50 for them to sort them out only 3 months ago . So glad I didn't have a cluch repla... See more
Company replied
We met Rowan Wilson whilst we were browsing the used cars on display. He help us decide on which car would be best for us and arranged for a test drive. Once we had decided he talked us through the p... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Phoenix Corner, Kenpas Highway, CV3 6PE, Coventry, United Kingdom
- 02476 840 777
4.5
Excellent
443 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service- Leigh who sold us the car was great
Leigh who sold us the car was great, nothing was to much trouble. He explained everything clearly with the sale. He was never pushy and we took our time. He answered all our questions and made us feel comfortable with the purchase.
November 9, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Hilary
Thanks so much for your 5* star review and I have already shared with Leigh as he is in with me today.
It was great to hear from you and I am glad we could provide a 5* star experience for you.
Kind regards
Scott James
Sales Manager
Carl is fab and that’s why I’ve been…
Carl is fab and that’s why I’ve been going back for 23yrs. The last 208 was disappointing in that its sat nav let me down but that’s the mfr fault. I trust Carl implicitly.
November 9, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Jo
Thanks so much for your 5* star review and I will share with Carl when he is back in on Tuesday.
It was great to hear from you and I am glad we could not only provide a 5* star experience for you, but also it is lovely to know that Carl has built a great relationship with you over the years.
I trust trust that sat nav issue has been looked at for you, so keep us posted if you need any further assistance.
Kind regards
Scott James
Sales Manager
Fantastic service
Fantastic service, particularly Leigh who was brilliant at arranging everything over the phone I am based in London. When we arrived all paperwork and car was ready in perfect condition. Could not recommend enough, will be using this garage again in the future.
October 19, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Rebecca
Many thanks for your 5* star review, I will share this with Leigh. I'm glad we could provide a 5* star experience for you.
Kind regards
Jack Palmer
General Sales Manager
Sarah is very friendly and a great…
Sarah is very friendly and a great member of the team, would highly recommend seeing Sarah when visiting citroen.
October 30, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Shelley,
Many thanks for your 5* star review, I will share this with Sarah. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Very good service and buying process
Very good service and buying process
Leigh was a top man
October 26, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Mitchell,
Many thanks for your 5* star review, I will share this with Leigh. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Rowan was extremely helpful in helping…
Rowan was extremely helpful in helping me find my dream car! He explained all the process to me very well as I was a first time buyer, he was very patient and answered all my questions with pleasure.
Thankyou so much for giving me a lovely experience! I will definitely be recommending to family and friends! Thankyou so much for going above and beyond
October 21, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Kira,
Many thanks for your 5* star review, I will share this with Rowan. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Leigh has been absolutely amazing from…
Leigh has been absolutely amazing from start to finish, he found us a car the same day and it was at a great price and his service was next to none. So professional and helpful through out the whole process.
October 25, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Ken,
Many thanks for your 5* star review, I will share this with Leigh. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Highly recommend buying a car from this company
Lovely staff that do not pressure you. I was on my own and as a woman felt nervous! They took their time explaining and answered every question I had. Did a great deal for me and always responded to my queries quickly and kindly. Highly recommend buying a car from this company and I have already recommended to so many people!
October 4, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Victoria,
Many thanks for your 5* star review, I will share this with the team. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Excellent service from Sarah Egan and…
Excellent service from Sarah Egan and was even prepared to come in on her AL to ensure I got my car.100% recommend
October 22, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Lee,
Many thanks for your 5* star review, I will share this with Sarah. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Used Car Purchase
Leigh was very helpful with purchase of my car I would definitely recommend him. Excellent service.
October 10, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Karen,
Many thanks for your 5* star review, I will share this with Leigh. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Kara was very professional
Kara was very professional, polite, nothing was too much trouble, listened to what I needed and we made a deal , although i only came to look at a car but ended up signing up for a new car !
October 21, 2024
Reply from Stellantis &You UK - Citroen Coventry
Hi Judy,
Many thanks for your 5* star review, I will share this with Kara. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Really helpful and supportive team
Really helpful and supportive team; particularly Leigh. Very organised and made sure everything was in place.
October 21, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Michelle,
Many thanks for your 5* star review, I will share this with leigh. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Brilliant experience
Sarah was very helpful and friendly, she made my feel at ease and she was very informative
October 21, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Christopher,
Many thanks for your 5* star review, I will share this with Sarah. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Great Service
Excellent service at Coventry Stellantis after purchasing a used car.
Reception staff extremely helpful and corteous, mechanics very knowledgeable diagnosing brake judder cause
No quibble new parts ordered and fitted at no cost car drives like new also thankyou to the valetting staff
Many thanks your efforts are truly appreciated
October 10, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Many thanks for your 5 star review, Peter! Glad to hear we delivered a brilliant experience from start to finish.
Kind regards
Alex Bult
Peugeot Brand Manager
Reply from Stellantis &You UK - Citroen Coventry
Many thanks for your 5 star review, Kerry! I will share this with Kara. She will be pleased to hear she has delivered another 5 star experience.
Kind regards
Alex Bult
Peugeot Brand Manager
Great service and a great experience…
Great service and a great experience from Rowan and Jack. Would highly recommend.
September 30, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Terry,
Many thanks for your 5* star review, I will share this with Rowan & Jack. I’m glad we could deliver a 5* experience. Enjoy your new car!
Kind regards
Alex Bult
Peugeot Brand Manager
Kara was super helpful
Kara was super helpful, friendly and was able to get us a good deal for a new car.
September 20, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Olivia,
Many thanks for your 5* star review, I will share this with Kara. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Kara the best!!
Kara was absolutely fantastic. Her knowledge of Vehicles is outstanding. She was polite and patient and her help was priceless. She helped with everything i needed. Absolutely recommended as a service agent for this company. Thank you Kara.
September 19, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi David,
Many thanks for your 5* star review, I will share this with Kara. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
The worst service which I ever visited…
The worst service which I ever visited a used
September 16, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi R P
I'm really sorry to see you've left us another 1* review on a differently platform. I am still unable to locate anything on our system relating to a visit with the sales or service team so I am still unsure what has caused issues for you. If you want to reach out to me so I can do my best to help going forwards, please do not hesitate to contact me.
Kind regards
Jack Palmer
General Manager
They provide reliable service
They provide reliable service! Rowan was patience and friendly and willing to help from start to handover even post sale. Thanks
January 29, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Mars Lee,
Many thanks for your 5* star review, I will share this with Rowan. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
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