Booked our Citroen in for its first service at the Liverpool Edge Lane Branch at 9.45am. Was informed we would be notified and heard nothing. I had sent a text at 4.45 pm to ask for any updates as we... See more
Company replied
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Booked our Citroen in for its first service at the Liverpool Edge Lane Branch at 9.45am. Was informed we would be notified and heard nothing. I had sent a text at 4.45 pm to ask for any updates as we... See more
Company replied
Happy with my purchase today. Joe looked after me during the sale Respectful and knowledgeable. All was explained well was his 1st sale since joining the team recently. Would recommend and will r... See more
Company replied
It is second time when we are using Stellantis for one of our electric minibuses , same as 1st time everything was smoothly , service report sent via email , including video survey . Payment sorted... See more
Company replied
I have returned to this company for the last 3 years because the information they provide when negotiating a car deal is, in my opinion the best deal they can offer and I leave the show room quite ha... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
77 Mill Lane, Old Swan, L13 4EJ, Liverpool, United Kingdom
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Callum was really helpful , he explained everything , he made it a great experience

Reply from Stellantis &You UK - Citroen Liverpool
Recently changed my car at robins and day Liverpool as my car had faults, I was seen to by Callum who was very professional and helped me with changing my car, talked me through everything and came away with a new car so feel so much happier

Reply from Stellantis &You UK - Citroen Liverpool
We have had a car from this dealership before and the mutability advisor was very helpful and took the time to explain everything to us

Reply from Stellantis &You UK - Citroen Liverpool

Reply from Stellantis &You UK - Citroen Liverpool
I have returned to this company for the last 3 years because the information they provide when negotiating a car deal is, in my opinion the best deal they can offer and I leave the show room quite happy.
The staff I have spoken to over the years are so helpful and knowledgeable about their products and try their best to give you the best possible deal they can, and they are also always contactable throughout the transaction 👍. Very satisfied customer.

Reply from Stellantis &You UK - Citroen Liverpool
The worst experience, in 40years, I have ever had when purchasing a new car. Made an agreement on the 07/08/22 to purchase a new Citroën C3. I was told it would be ready for 1st week in November, I understood the wait of 3 months because of the current climate. The new car did not arrive at the stipulated date. After several unanswered emails I decided to go into the dealership, only to be informed that the sales advisor dealing with my purchase no longer worked there. I was never contacted about the advisor leaving. So another advisor is put in charge of my purchase. I now get another date for delivery of my car which is promised to be 6th or 7th December. Lo and behold it doesn’t turn up and as I write this review on 20/12/22 I have still not received my new car. This fiasco has impacted on my business financially and also on my customers (present and potential)

Reply from Stellantis &You UK - Citroen Liverpool
Mike Mannheim is a credit to the company and spent a lot of time with us throughout our experience purchasing our car.
Thank you Mike for you assistance
E & K Mullins

Reply from Stellantis &You UK - Citroen Liverpool

Reply from Stellantis &You UK - Citroen Liverpool
I was well treated and got a call after my visit

Reply from Stellantis &You UK - Citroen Liverpool

Reply from Stellantis &You UK - Citroen Liverpool
Staff was very helpful and polite and my car was washed and ready for collection in the time I was given

Reply from Stellantis &You UK - Citroen Liverpool
Everything from beginning to completion was dealt with professionally and friendly, consulted throughout regarding additional work. All prices quoted were accurate. We definitely use your service again.

Reply from Stellantis &You UK - Citroen Liverpool
Laura the sales rep went the extra mile to help me get the car .many thanks to her.

Reply from Stellantis &You UK - Citroen Liverpool
Callum was really professional, helpful and friendly and helped me to find my perfect car. Not at all pushy but really knowledgeable and helpful. I'm made up with the car I've bought and Callum has arranged for a couple of imperfections be smoothed out before I pick it up, which is fabulous. Couldn't recommend the place enough!

Reply from Stellantis &You UK - Citroen Liverpool
Friendly and helpful staff,easy to book,job done quick

Reply from Stellantis &You UK - Citroen Liverpool
Emailed the company to find out if there was update on delivery of car. They called me back and explained the delay and ensured any queries I had were answered. Quick and efficient and friendly too.

Reply from Stellantis &You UK - Citroen Liverpool
My Peugeot 2008 KV19DVZ as been on your site for over 3 weeks waiting for a rear door passenger electric window not working, I bought the car from Arnold Clark who couldn’t fix it after 3 visits and 2 courtesy cars later, They decided it should go to a main dealer yourself lucky enough I was given yet another courtesy car which I need for work. I have now done more miles in courtesy cars than I have in my own, I have received no phone calls for the last 10 days to let me know if there are any progress the last time I called in myself to ask, I only got the car 1 July 2022

Reply from Stellantis &You UK - Citroen Liverpool
Phoned with a question regarding my new car as my order had been passed over from an other company. The person I needed to talk to was busy but said he would phone me when free. After nearly 1hr Mike who deals with mobility did phone me and gave me a lot of help and information for which I am grateful and am now more relaxed about how things are going.

Reply from Stellantis &You UK - Citroen Liverpool
I would highly recommend this company especially the desk staff for their politeness and friendly welcome very helpful and understanding

Reply from Stellantis &You UK - Citroen Liverpool
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