Happy with my purchase today. Joe looked after me during the sale Respectful and knowledgeable. All was explained well was his 1st sale since joining the team recently. Would recommend and will r... See more
Company replied
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Happy with my purchase today. Joe looked after me during the sale Respectful and knowledgeable. All was explained well was his 1st sale since joining the team recently. Would recommend and will r... See more
Company replied
It is second time when we are using Stellantis for one of our electric minibuses , same as 1st time everything was smoothly , service report sent via email , including video survey . Payment sorted... See more
Company replied
You pay for diagnostics but they just repair what you complain about. My car had to go in twice for “problems they couldn’t have seen”, I wonder what the “specialist diagnostic“ is for. Now the car h... See more
Company replied
I have returned to this company for the last 3 years because the information they provide when negotiating a car deal is, in my opinion the best deal they can offer and I leave the show room quite ha... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
77 Mill Lane, Old Swan, L13 4EJ, Liverpool, United Kingdom
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Happy with my purchase today. Joe looked after me during the sale Respectful and knowledgeable. All was explained well was his 1st sale since joining the team recently.
Would recommend and will return when I need a new car again

Reply from Stellantis &You UK - Citroen Liverpool
Great helpful service from Bobby Brown at Liverpool.
Made the whole process simple and seamless without any pressure !

Reply from Stellantis &You UK - Citroen Liverpool

Reply from Stellantis &You UK - Citroen Liverpool
Could not fault the service from start to finish. Callum Griffiths is the best salesman i’ve ever dealt with, easy part ex process and purchase of new car, always available with quick response times when I had questions and went above and beyond for me, I felt really valued even buying a second hand car which I havent experienced before - recommended the garage to everyone I know!

Reply from Stellantis &You UK - Citroen Liverpool
Struggle to get the £99 back. Even with after the car bought. Customer service said is the responsibility of the dealer is not interested.
Go to any Chinese car maker if do not want the hassle

Reply from Stellantis &You UK - Citroen Liverpool
Excellent experience with Stellantis &You Liverpool, especially Bobby Brown who has been outstanding throughout the process. I was looking for a very specific car and after speaking to multiple dealerships, Bobby was the only one who managed to source the exact vehicle for me within days.
His communication, professionalism, and customer service have been exceptional from start to finish - always keeping me updated and making the whole process smooth and stress-free. A real credit to the dealership. Highly recommend!

Reply from Stellantis &You UK - Citroen Liverpool
Very very disappointed with the after sales care I’ve received.
After 6 months of driving a new berlingo van I had an engine fault. Which should be recalled under warranty.
Which I’ve come into the garage to check it out and there’s no available appointments for over a month.
Now all they said is ‘ I would advise not driving it, but we can’t do anything for you at this time’
If something happens to the van whilst I’m driving it, I will probably be the fella responsible for the damage and the warranty will be scrapped off.
Be careful with the car/van you choose to purchase and I hope this doesn’t happen to many more people.

Reply from Stellantis &You UK - Citroen Liverpool
Where do i start, bought a brand new citreon grandspacetourer in 2019, it has been recalled by citreon for a faulty cambelt, unfortunately they recalled it the day after it snapped after seeking advice from citreon, if you have a spacetourer I suggest you book it in asap, they did not tell me there was a recall only sent the letter after I had rang them, anyway they said book it in here they will fix it, paid for the car to be recovered to stillantis when we got there was told we had to pay £1380 to have the car stripped to see if that was the problem, been told off another mechanic that it is definitely the problem, so I then paid for the recovery again to take it home as I don't have that sort of money to throw around, there words this they will take it to pieces for £1380 if it is the fault they have recalled it for they will fix it but i would have to pay £1380 to strip an £1380 to rebuild it, after a lot of phone calls an constantly being fobbed off by their customer service they came back with this, the car has to have a full service history, which it has, had to be under 100k miles, it's on 46k, an had to be under 6 years old, it was 6 years a one month old when it went, very convenient, anyway I am now left with a pile of scrap that worth £400 took the car on finance an paid 26k for it over the course of finance, my advice to anyone who has one book it in NOW before you end up with nothing because you will, these are grifters through an through i would not give them the chance at all, they told me the car had to be running to diagnose the problem after I had rang them telling them it was already broke, I'm now left with nothing, lost my job because I couldn't get there, having to walk the kids to school, shocking behaviour, if you have one get it booked in ASAP

Reply from Stellantis &You UK - Citroen Liverpool
You pay for diagnostics but they just repair what you complain about. My car had to go in twice for “problems they couldn’t have seen”, I wonder what the “specialist diagnostic“ is for. Now the car has came out their garage with gearbox problems. A semi - automatic gearbox I had changed entirely less than 6 months ago. You can’t tell me they don’t sabotage something so you come back

Reply from Stellantis &You UK - Citroen Liverpool
Have recently been advised that the car I purchased in September doesnt have full servicd history as I was told at point of purchase. As a result, Citroen will not repair the car under warranty. I would not recommend anyone buy a Citroen car and particularly not from Stellantis and You. Everyone tries to pass responsibility to the other: Citroen garages, Citroen and Spoticar.

Reply from Stellantis &You UK - Citroen Liverpool
The Sales lady went above and beyond for me to Sam Ormesher was friendly and really helpful

Reply from Stellantis &You UK - Citroen Liverpool
Great all round service, mo collected my car and returned it, professional young man, thanks Mo

Reply from Stellantis &You UK - Citroen Liverpool
Excellent customer service and sales from Bobby Brown from start to finish- he made the whole process go smoothly & I cannot thank him enough- a real credit to Stellantis Liverpool.

Reply from Stellantis &You UK - Citroen Liverpool
We are buying our new car and we are dealing with Danielle she is brilliant we wanted our car in red and she has got us one citreon c3 aircross brilliant Danielle we can't wait to get it barb and nev stalantis and you mill Lane

Reply from Stellantis &You UK - Citroen Liverpool
I have had an excellent experience with Stellansis Liverpool. I’m currently non weight bearing after surgery so can’t drive. I still needed a car service and they picked my car off and then dropped it off. Not only was that a huge help and relief but it was brought back valeted. They also send a link to view the service and the person servicing tells you what may need doing so it’s not a surprise.
I can’t recommend using this company enough. They are always lovely when you go in no matter who you see in the day. Also have an excellent free coffee machine (better than Costa coffee etc) 🤣
Thanks so much for making this so easy for me at a difficult period in my life. It is VERY much appreciated.

Reply from Stellantis &You UK - Citroen Liverpool
Helpful and friendly staff. Callum went above and beyond. Would recommend to all

Reply from Stellantis &You UK - Citroen Liverpool
Sean was brilliant in helping us order our new car. His service was spot on and was all done very quick, thank you

Reply from Stellantis &You UK - Citroen Liverpool
Great service from start to finish! My initial test drive was with Tyler who showed me some of the key features of the vehicle I was interested in. Arash and Tyler then went through the finance options and additional products to give me a clear and detailed overview of what was available. Took me a day or so to make my decision about the car, but they had it ready for me very quickly after i had informed them. Thanks fellas!

Reply from Stellantis &You UK - Citroen Liverpool
Went to see the mobility specialist Shaun he was extremely helpful and had the time to actually go through the car choices and made our experience extremely easy .

Reply from Stellantis &You UK - Citroen Liverpool

Reply from Stellantis &You UK - Citroen Liverpool
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