Stellantis &You UK - Citroen Manchester Reviews 

244
TrustScore 4 out of 5

3.9

99 Windsor Street, (Off Albion Way), M5 4DG Salford, GB


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Rated 5 out of 5 stars

Brilliant customer service from Callum today. We went to Stellantis and You to see about the great deal they had on leasing a Leapmotor D10 EV, it was definitely the best deal we found, when shopping... See more

Company replied

Rated 5 out of 5 stars

Naresh was fantastic today! I came with my mum to find her a new car as Naresh has sold me my last 2 cars and he helped us find the perfect car! Thankyou so much, excellent service as always

Company replied

Rated 3 out of 5 stars

Bought a car from Citroën Manchester, v5c finally issued online 2nd April 7 weeks after buying car. Logbook due in post in 5 days time but showing untaxed until i am able to tax it. My concern is am... See more

Company replied

Rated 4 out of 5 stars

Car was collected and brought back to my house.service done and car was washed by you.car arrived back sooner than expected.Driver was very happy to listen to my requests for little things that I want... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 99 Windsor Street, (Off Albion Way), M5 4DG, Salford, United Kingdom

  • 0161 7433 960

3.9

Great

TrustScore 4 out of 5

244 reviews

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Replied to 97% of negative reviews

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3.9

All reviews

(244)

3,069 reviews in the last 12 months

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Rated 5 out of 5 stars

MOTand Service

MOTand Service. Most helpful man collected and returned my car.

July 23, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Thank you for taking the time to let us know how we did. We hope you have a great day! Robins & Day

Rated 5 out of 5 stars

Well worth visiting Citroen Events

On the day of the event I was a little hopeful and a little scared. See, I am a single mum, I have no help from my family and work 2 jobs (just gave up the third one due to my health state) to make ends meet. I thought I will have to downgrade my car from current C3 due to the costs of payments.
Luckily when I met with Alex Christopher, he immediately made me relaxed. He was really helpful and understanding - and patient too. We went through all the options and at the end I got a little upgrade and a whole lot of features that will make my next few years stress free regarding the car, the cosmetic repairs, road assistance, car protection etc. All for still affordable payment rates, due to the special discounts Citroen gives on such occasions. Not insignificant for me - a single mum with no family support, working 2 jobs (recently having to give up the third one due to serious health issues) to make ends meet - and needing the car for one of these jobs!
I have been with citroen forever, got through 5 cars thus far with the Part Exchange Scheme and this is first year when they offer all these amazing additions that not only keep your car safe but guarantee the full value of the car back if (God forbid) something happens and your car gets written off.
All in all, it was a nice experience and made my day that little bit better, which is a rare treat for me these days.

July 17, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know! Kind Regards, Robins & Day

Rated 5 out of 5 stars

The experience was amazing staff were…

The experience was amazing staff were very helpful and the disability experts made us very comfy and happy with the overall day

July 16, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Thank you for taking the time to let us know how we did. We hope you have a great day! Robins & Day

Rated 5 out of 5 stars

Excellent help from Curtis

Excellent help from Curtis, great service and help all round thanks.

July 6, 2022
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Reply from Stellantis &You UK - Citroen Manchester

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Curtis here at Robins & Day Citroen Manchester!

Rated 3 out of 5 stars

Good Job I knew what I wanted!

Booked a time to see the Mobility specialist, who was very helpful. Unfortunately they didn't have a C4, Manual, Petrol for me to have a test drive in! (Bit of a let down!) Fortunately I had done enough research and read enough reviews to know that I wanted a C4. Online paperwork completed and printed out - then a hunt for a manager to sign the order... so that they could then arrange for the car to be built.

June 27, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Thank you for taking the time to let us know how we did. We hope you have a great day! Robins & Day

Rated 5 out of 5 stars

Highly Recommended Dealership

Outstanding Customer Service in every aspect of buying a car or selecting a service contract.
The Service Department are also very professional and keep you updated on any issues your car may have.
We have been buying Cars from this Showroom for over 14 years and would without any hesitation recommend Robins & Day Manchester to everyone.

June 17, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Good Morning, thank you for leaving us this positive review. We are very happy to hear you received a 5 star experience from our branch and thank you for your recommendation. Have a great day! Robins & Day

Rated 5 out of 5 stars

My mentor was helpfull and maked me…

My mentor was helpfull and maked me chose the right car for me I am looking forward to picking my new car up .

June 10, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Thank you for taking the time to let us know how we did. We hope you have a great day! Robins & Day

Rated 5 out of 5 stars

Only went out to look at cars

Only went out to look at cars, didn’t intend to buy one on the day. Didn’t even know what car i wanted.
The staff were all helpful,didn’t push me to buy but gave me lots of advice which helped me make my decision.
Would definitely recommend Robins and Day to anyone.

June 1, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Good Morning, thank you for leaving us this positive review. We are very happy to hear you received a 5 star experience from our branch and thank you for your recommendation. Have a great day! Robins & Day

Rated 5 out of 5 stars

Top Lad

My Experiabce with Gareth has been extreamly good and even after sales he still goes above and beyond to go help me out, he makes a good coffee and it was very much appreciated! I've now got my service book, MOT and am jumping through hoops backwards! Will be recommending him to all my friends.

June 1, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know! Kind Regards, Robins & Day

Rated 5 out of 5 stars

Danielle has been outstanding with

Danielle has been outstanding with everything today

May 23, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Thank you for taking the time to let us know how we did. We hope you have a great day! Robins & Day

Rated 5 out of 5 stars

Daniel was really helpful made…

Daniel was really helpful made everything so easy for us ..really please

May 23, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Thank you for taking the time to let us know how we did. We hope you have a great day! Robins & Day

Rated 5 out of 5 stars

After having had a diabolical…

After having had a diabolical experience with another car dealer, I have to say that the experience with Robins & Day restored my faith.

Curtis Graham the sales rep didn't just go the extra mile he went the extra 10 miles. He and Dan the Sales manager were both superb and I would have no hesitation in recommending them.

May 16, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Hi Simon, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, Robins & Day

Rated 5 out of 5 stars

I was seen by a very polite down to…

I was seen by a very polite down to earth and also professional member of your staff.

May 12, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Hi James, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Robins & Day

Rated 5 out of 5 stars

Alex did an excellent job and kept us…

Alex did an excellent job and kept us informed on the cars progress. also an excellent hand over on delivery. We would reccomend this dealer.

May 9, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day! We hope you have a fantastic day! Robins & Day

Rated 5 out of 5 stars

Great

Olivia was great, very helpful and not pushy at all. Would recommend.

May 7, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day! We hope you have a fantastic day! Robins & Day

Rated 5 out of 5 stars

Friendly staff

Friendly staff, gave me a really good deal.

March 31, 2022
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Reply from Stellantis &You UK - Citroen Manchester

Maria, We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day

Rated 5 out of 5 stars

Barry

Very courteous and patient. Excellent customer service from Barry

February 22, 2022
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Reply from Stellantis &You UK - Citroen Manchester

We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day

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