Stellantis &You UK - Citroen Wimbledon Reviews 

I received a Survey from Stellantis CEO Greg Taylor.
The Results of the Survey is a reflection of the -1xRed Star gifted in this post.
It transpires I require a new vehicle battery and a clean-up of acid deterioration of the battery tray, that was not spotted at service. The battery having been given a ✅ on the issued 'Health-Check' at the time of service.

I needed a brand-new van quickly for my business and Mehdi and Thivy really delivered. The turnaround was rapid and professional. Mehdi my main contact was especially impressive: super responsive, informative, and genuinely helpful throughout. He even arranged a loan van free of charge for me while my new one was being prepared. Exceptional service, best I've had yet at any dealership, highly recommended!!!

Chi was amazing.

She was friendly and professional.

Great experience.

Anthony is such a lovely and friendly person , he was great help and made buying a car a great experience

Whilst the desk staff on the service counter are friendly and efficient I have now had two separate instances where they have not updated their records. Firstly not adding the service plan I purchased to their database, and secondly not adding the fact they completed a recall repair. However my biggest gripe is that I left the car with them for a diagnostic, and they didn’t do it. Couldn’t schedule it. In all the decades I’ve owned cars I’ve never had this experience. I assume if you book an appointment a month or more in advance, then they will actually do the job. A wasted day. I’ve lost confidence / trust in them.

Since I wrote this, a manager has been in touch and has been excellent, and ensured that the work was completed in such a way that was of minimal inconvenience to me. They have gone some way to restoring my trust. I'm hopeful my future contacts will continue to be positive.

My car developed an electronic fault last year. I took it to the dealership in November. They informed me that it’d cost £175 for diagnostics. They were unable to find the fault initially , so advised more tests. After running a number of tests they arrived at the conclusion that batteries might not working [sic!], however I’d informed an adviser when I booked the appointment that I changed them myself and they are in working order. I had to follow up multiple times to get updates on my car, only to be met with vague responses. Eventually, I was charged over £400 for diagnostics which I find very expensive for the service provided. I was advised a new part needs fixing which might resolve the issue. Although that wasn’t guaranteed. It took five months for the part to arrive. Two weeks ago I was advised the part arrived at Wimbledon and it’s ready to be fixed. I booked an appointment, dropped off my car in the morning and was informed car should be ready for collection around 1700, on the same day. When I came to collect it, to my astonishment my car still wasn’t ready because the workshop couldn’t find the part.Shocking level of incompetence!! There was no apologies, no communication throughout the day. I expected transparency, competence, and respect, none of which were demonstrated during my visit. I am extremely disappointed and would not recommend your services to others based on this experience. No one seemed interested in providing real assistance or taking accountability. It’s unacceptable for a professional business to treat its customers this way—especially when charging premium prices.Due to the dealership’s poor handling of the situation, I ended up losing an entire day of work—time that I cannot get back and that directly affected my income.What should have been a straightforward appointment turned into disappointing and costly experience.This level of service is unacceptable and far below what any customer should expect.

Expert advice, regular update of work in progress, excellent and efficient service by counter staff. Work undertaken in advised time.

Very efficient, & excellent pick up & return,

Parts was not ready .car was not ready to be collected when I was told it was ready

Sean and Rob were so friendly and helpful. We had a wonderful experience. Thanks.

Sean was fantastic

Sean gave me comprehensive explanations on receiving my car. He knows his subject very well.

Sean was amazing and very helpful got everything done quickly and professional

Sean has been very kind and helpful from the very beginning and I am very happy that he made the whole experience of getting my new car very pleasant ,enjoyable and special.

Sean was extremely helpful, an excellent experience in obtaining our new vehicle.

sean was amazing from start to finish. helped us so much and sourced the car very quickly. he explained everything in the new car. fully recommend

I had the pleasure of meeting the Boss and staff behind the phones today at Wimbledon as I arrived to Pick up my new car… The Showroom was warm and inviting I was given tea (and cake (for Children in need drive) lovey to support them good on your Showroom….
Gerald was the best a lovely knowledgable young man took time to explain everything to me he also had my car in the window for me to see wow!!!! The whole process from day one to him doing a home visit sorting everything out for me to getting my choice of Car I wanted they even put petrol in for me perfect 10/10 so I recommend 100%

Sean was amazing, very helpful and friendly.

Sean was brilliant and explained everything so helpful and polite would recommend peugeot to anyone.

Absolutely wonderful so so very happy with sean