I received a Survey from Stellantis CEO Greg Taylor. The Results of the Survey is a reflection of the -1xRed Star gifted in this post. It transpires I require a new vehicle battery and a clean-up of... See more
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Very courteous, honest and helpful staff. They knew their job and put me at my ease from the very beginning. Everything was explained clearly - and patiently at a couple of points! The building was... See more
Company replied
Kingsley has been absolutely fantastic in helping us buy a brand new car. We were on the look out for a used car but after spending the afternoon with Kingsley in the showroom, he helped us to purchas... See more
Company replied
The staff member Sean was really good he made me and my family feel so comfortable buying a car, we could see how much he enjoys his job making customers happy. Thank you so much Sean we appreciate a... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
80 Plough Lane, SW17 0BW, London, United Kingdom
- 0203 871 9571
4.0
Great
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience, Lori's support for the all process, from choosing car to insurance. Beautiful experience, 10/10.
July 16, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Wimbledon
Yuphak Stannells, we are so pleased you enjoyed your visit to Stellantis &You Citroen Wimbledon! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The staff member Sean was really good…
The staff member Sean was really good he made me and my family feel so comfortable buying a car, we could see how much he enjoys his job making customers happy. Thank you so much Sean we appreciate all the help you gave us!
June 17, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Wimbledon
Hi Steph Hayze, thank you for taking the time to leave a review for us at Stellantis &You Citroen Wimbledon. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Citroen Wimbledon!
Sean went out of his way to get me a…
Sean went out of his way to get me a great deal on a new 5008. Excellent service.
June 1, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Wimbledon
Hello Jed Spink, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Car purchase
Sean was very helpful and knowledgable giving comparisons regarding different models and great advice.
June 1, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Wimbledon
Hi Josephine Liste, thank you for taking the time to leave a review for us at Stellantis &You Citroen Wimbledon. We're happy we could meet your expectations! We hope you have a great day!
Sean was very friendly and polite and…
Sean was very friendly and polite and looked after us. He was very knowledgeable about the car and had answers to all our questions.
May 27, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Wimbledon
Chee, thank you so much for the positive review!
Would recommend
Very helpful, listened to our needs and didn’t try to sell us something we didn’t want!
A good experience - thank you Sean. Would definitely recommend.
May 18, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Wimbledon
C Findlay, we are so pleased you enjoyed your visit to Stellantis &You Citroen Wimbledon! Please don't hesitate to reach out if there's anything additional we can do for you.
Pleasant but have not responded to my…
Pleasant but have not responded to my questions for the last two weeks, and this is the sales dept!
Still no response
April 25, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Wimbledon
Wojtek Bogdanowicz, thank you for taking the time to leave us feedback about your experience with us. I do believe the issue that you experienced has now been rectified? If there are any more areas you would like to discuss please reach out to us & we will do all we can to assist.
The service was very good I will be back next year for a mot and service
The service was very good
March 8, 2024
Reply from Stellantis &You UK - Citroen Wimbledon
Ray Pearce, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!
Reply from Stellantis &You UK - Citroen Wimbledon
Hi Mr Arkan Mohammedraouf, thank you for taking the time to leave a review for us at Stellantis &You Citroen Wimbledon. We're happy we could meet your expectations!
Absolutely wonderful experience
Absolutely wonderful experience from the moment i entered citroen showroom Wimbledon...every member of staff I came in contact with couldn't do enough to make our visit any more of a success in the ordering of much needed motobility vehicle...Jay was a diamond...!
February 22, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Wimbledon
Carol Roach, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Good experience
Very helpful staff
Service completed in the timescale I was given
Free hot drinks
Was offered the service of a taxi to take me home and bring me back when job completed
February 13, 2024
Reply from Stellantis &You UK - Citroen Wimbledon
Hello Karl Harvey, thank you; we appreciate your feedback! We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Citroen Wimbledon
Reply from Stellantis &You UK - Citroen Wimbledon
Hi Thomas O Riordan! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
I found the Stellantis Staff to be very…
I found the Stellantis Staff to be very helpful and understanding.
December 8, 2023
Reply from Stellantis &You UK - Citroen Wimbledon
Henry Clark, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Citroen Wimbledon!
Never going there again!
November 30, 2023
Reply from Stellantis &You UK - Citroen Wimbledon
Chris, it's upsetting to hear that you did not receive the top-notch service we strive to provide.
Delay in ordering the part
November 26, 2023
Reply from Stellantis &You UK - Citroen Wimbledon
Ken, thank you for the high star rating!
Reply from Stellantis &You UK - Citroen Wimbledon
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Lovely service from my sales person
Excellent sales person. Very friendly professional but not pursuasuve. That’s what I like. Gave me time to ponder ask questions etc. very happy😀
August 5, 2023
Reply from Stellantis &You UK - Citroen Wimbledon
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
I was very impressed
I was very impressed, a lovely showroom, very polite, knowledgeable and friendly staff team. A pleasant and positive experience. Thankyou
July 28, 2023
Reply from Stellantis &You UK - Citroen Wimbledon
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
This is already frustrating
This is already frustrating, they agreed to give me my car today, I waited for the call and they still haven't given me my car. Tomorrow I'm going to see if the repair or air charge has already been done because the truth is I don't know if they've done anything when I take it out and tell me that this is it, I'll take it to see another mechanic to confirm that they have really done it because this is a joke, more than 1 damn month to repair something.
June 6, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Wimbledon
Juan Pablo Melgar Cuellar, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at 020 8544 8110 to discuss this further.
Anthony was a very experienced person…
Anthony was a very experienced person who understood my requirements, so it made it very easy to order my second car from Robins & day.
July 18, 2023
Reply from Stellantis &You UK - Citroen Wimbledon
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
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