Stellantis &You UK - Peugeot Croydon Reviews 

543
TrustScore 4.5 out of 5

4.3

15 - 21 Progress Way, CR0 4XD Croydon, GB


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Rated 1 out of 5 stars

I took my e-traveller in for a routine in warranty service. When I booked, when they called to confirm and on drop off I let them know that there was an issue with one of the second row seat belts.... See more

Company replied

Rated 5 out of 5 stars

I recently collected my new Peugeot from Peugeot Croydon and wanted to thank both Alexander and Henry for their excellent service. Alexander was the first person I dealt with, and his honesty a... See more

Company replied

Rated 5 out of 5 stars

I highly appreciate the support from Iyaz and the team at Peugeout/ Stellantis , Purley Way, for ensuring they arranged an urgent MOT retest slot within the 10 business day deadline and my car was s... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a car from the Stellantis &You UK Croydon branch and had a great experience. The team were polite, welcoming, and very helpful throughout the whole process. They even offered... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 15 - 21 Progress Way, CR0 4XD, Croydon, United Kingdom

  • 0208 668 5435

4.3

Excellent

TrustScore 4.5 out of 5

543 reviews

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1-star

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4.3

All reviews

(543)

3,040 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing 🤩 The car was nicely prepared…

Amazing 🤩 The car was nicely prepared for purchase. Henryk Uzor - sales advisor - very helpful!

January 6, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Thank you so much for your 5-star review, Marzena!
We’re thrilled to hear that your car was nicely prepared and that Henry provided such helpful support. We’ll be sure to pass on your kind words to him.
Enjoy your new car, and we look forward to welcoming you back to Stellantis &You Peugeot Croydon!

Mustapha Lawson
General Manager

Rated 5 out of 5 stars

Very helpful and knowledgeable

Viktor has been exceptionally knowledgeable and helpful when I've been looking to buy a new car. He has been able to answer all questions in relation to the functioning of the car that i bought and helped with the settings.

January 5, 2026
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Reply from Stellantis &You UK - Peugeot Croydon

Thank you for your 5-star review, James!
We’re thrilled to hear that Viktor was able to provide helpful guidance and answer all your questions about your new car. We’ll be sure to pass your kind words on to him.
Enjoy your new vehicle, and we look forward to welcoming you back to Stellantis &You Peugeot Croydon!

Rated 5 out of 5 stars

He went beyond and above with helping…

He went beyond and above with helping us choose a car and his service was great I recommend anyone to go to Alex whenever they feel like investing in a car I couldn’t have asked for a more patient and understanding salesman to help us

January 2, 2026
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Reply from Stellantis &You UK - Peugeot Croydon

Thank you so much for your 5-star review, Ali!
We’re delighted to hear that Alex went above and beyond to help you choose your car. It’s wonderful to know that his patience and understanding made your experience such a positive one.
We’ll be sure to pass your kind words on to him, and we look forward to welcoming you back to Stellantis &You Peugeot Croydon in the future!

Rated 5 out of 5 stars

Amazing Experience

This was my first visit to this dealer for car servicing, and it was a very pleasant experience. I was assisted by Iyaz, who was extremely kind, professional, and attentive. I had my mother with me, and upon our arrival, Iyaz thoughtfully offered her a hot drink, which we truly appreciated.
He clearly explained the checks that would be carried out on my car, provided an accurate time estimate, and even offered a complimentary car wash. Throughout the process, he kept me well informed and made every effort to complete the servicing as quickly as possible. He also kindly carried out a few additional chargeable services at no extra cost, which was very much appreciated.
I would highly recommend contacting Iyaz when visiting this branch. The service centre itself is very comfortable and relaxing. Overall, it was an excellent experience.

December 31, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Thank you so much for your fantastic 5-star review, Imtiaz!
We’re delighted to hear that your first experience with us for car servicing was so positive. Iyaz will be thrilled to know that his professionalism, attentiveness, and thoughtful gestures made such a difference for you and your mother.
We really appreciate your kind recommendation and look forward to welcoming you back to Stellantis &You Peugeot Croydon for future service visits.

Rated 5 out of 5 stars

Iyaz has been amazing thank you

Iyaz has been amazing thank you

December 11, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi Cathirna,
Thank you so much for your 5-star review!
We’re delighted to hear that Iyaz has been amazing during your visit. We truly appreciate you taking the time to share your positive experience, and we will make sure your kind words are passed on to him.
If there’s anything more we can help with, please don’t hesitate to get in touch.
Thank you for choosing Stellantis & You Croydon.
Mustapha Lawson
General Manager

Rated 5 out of 5 stars

Took my wife’s car in today… thanks Iyaz!!

Took my wife’s car in today for a locking wheel nut removal, was assisted by Iyaz, he has got to be the nicest person in the dealership, he is always friendly, looks after you and ensures that the job gets done, he is passionate about his work and ensures that the customer is always happy, thanks again Iyaz!

December 10, 2025
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Reply from Stellantis &You UK - Peugeot Croydon

Hi Keith,
Thank you for your fantastic 5-star review!
We’re thrilled to hear that Iyaz provided such friendly and professional service while assisting with the locking wheel nut removal. It’s fantastic to know that he made your visit a positive experience — we’ll be sure to pass your kind words on to him.
Thank you for choosing Stellantis & You Peugeot Croydon. We look forward to welcoming you and your wife back in the future.
Mustapha Lawson
General Manager

Rated 5 out of 5 stars

Victor made my experience very easy and…

Victor made my experience very easy and stress free. He was very informative, and was extremely helpful

December 9, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi Toni,
Thank you so much for your 5-star review!
We’re delighted to hear that Victor made your experience easy and stress-free, and that you found him informative and helpful. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for choosing Stellantis & You Peugeot Croydon. We look forward to seeing you again in the future.
Mustapha Lawson
General Manager

Rated 5 out of 5 stars

I have never had any problems and the…

I have never had any problems and the sales are very good

December 8, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi Luciano,
Thank you so much for your 5-star review!
We’re delighted to hear that you’ve had a smooth experience and that you’re happy with our sales service. Your kind feedback is much appreciated, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great customer service

Great customer service, and so welcoming. Helped us with ordering the new car with ease with great banter. Thanks so much!

December 4, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Thanks for the lovely feedback, it's great to hear the process was smooth and enjoyable for you.

Rated 5 out of 5 stars

Test drive appt with Alex…

Alex was very polite and knowledgable about the vehicles I was enquiring about. He went through all the payment options and also amended the options as per my requirement. We were able to test drive both the vehicles we were interested in. Will be looking forward to speaking with him again later this week.

December 1, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Thank you for your kind words! We’re glad the process was clear and helpful, and we look forward to assisting you again.

Rated 1 out of 5 stars

Dreadful experience this time!

I have been a Peugeot driver for the last 15 years and have always been pleased with the service I have received - but to be fair I have never had any performance issues, so my experience has only ever been for scheduled service, car upgrading etc. I have never tried to have anything outside of the norm…until now. Last week a warning message flashed up on the dashboard - ‘repair needed’. I assumed that Stellantis would leap into action. Firstly, I sent an email explaining the issue and asking for an appointment. Having no response I telephoned the following day to be told that they couldn’t respond and asked me to leave a message. Again no reply to my message. The same happened the next day. At no time did I have a reply! On day five I did finally get through to a real person who explained that I would need to book a diagnostic check. The earliest date they offered was 2 January 2026! As I was unaware of what the issues might be I got a diagnostic check elsewhere and tried to tell Stellantis what they were. Stellantis quickly told me that they would not accept diagnostics from elsewhere - fair enough, but I was aware that one of the faults was potentially serious. The best Stellantis could offer was to offer a cancellation appointment on 15 December. Today (13 November 2025) the issue came to the fore and the car has a real issue. I phoned Stellantis again to see if they couldn’t respond and help. I was told that there was nothing on offer until 15 December! When I remonstrated and pointed out that my lease contract cost me £450 a month and additionally I was paying £27 a month for a service contract. I thought their response was unacceptable. The booking clerk said that she would arrange for someone to phone me to try to arrange a better date. 6 hours later, no call has transpired and I have no confidence that they will respond. I am trying to sort out what my next move should be - social media or consumer rights may be right.

November 13, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Dear Derek,
Thank you for sharing your detailed feedback. I am very sorry to hear about the difficulties you experienced trying to get your vehicle diagnosed and repaired — this is certainly not the level of service we aim to provide.
I am, however, pleased that we have been able to give you an earlier appointment. Please note that diagnostic appointments are in high demand and fully booked, and all bookings are handled by our centralised scheduling team to ensure fairness and efficiency for all customers.
I completely understand your frustration and sincerely apologise for any delays in communication. We appreciate your patience, and we are committed to ensuring your vehicle is assessed and repaired as quickly as possible.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Peugeot Croydon

Rated 5 out of 5 stars

I got my second car from Viktor at the…

I got my second car from Viktor at the Croydon branch today. Always a great experience, with any issues ironed out quickly. No complaints from me!

November 7, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi LD, thank you for your lovely review. We're delighted to hear you had such a positive experience, and we’ll be sure to pass your kind comments on to the team. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Excellent service at Stellantis and You, Croydon

The customer services person Iyaz made the whole thing seamless and kept me fully informed at all times, plus the car was ready to collect earlier than I had originally been told. Well done Iyaz and also the rest of the staff in the garage who dealt with my request so thoroughly.

October 22, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi Martin,
Thank you so much for your 5-star review!
We’re thrilled to hear that Iyaz provided seamless service and kept you fully informed throughout the process. It’s also great to know that the garage team handled your request thoroughly. Your kind words will be passed on to the team — I’m sure they’ll be delighted to hear your feedback.
Thank you for choosing Stellantis & You Peugeot Croydon. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Alexander was great

Alexander was great. We had an amazing experience from moment we walked in to the showroom. He explained everything in detail and helped us to understand more about the cars as a first time driver. Highly recommended.

November 1, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Thank you so much, Jennifer, for your fantastic 5-star review! We’re thrilled to hear that Alexander made your first car-buying experience such a positive and informative one. He takes great pride in helping customers feel confident and well-informed, and your feedback will mean a lot to him. We truly appreciate your recommendation and look forward to welcoming you again in the future.
Kind regards,
Mustapha Lawson
General Manager, Stellantis &You Peugeot Croydon

Rated 5 out of 5 stars

I was served by Izaz at the Croydon…

I was served by Izaz at the Croydon branch and man he was perfect, so professional and made me feel at ease and absolutely no pressure.

October 14, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Thank you so much for your kind words, Barry! We’re delighted to hear that Iyaz provided such a professional, pressure-free experience and made you feel at ease. We’ll be sure to share your feedback with him, and we look forward to welcoming you back to Stellantis Croydon in the future!

Rated 5 out of 5 stars

My experience with Stellantis

I recently purchased a car with Stellantis and I was supported by Chris Ramsey, who was absolutely amazing. He was knowledgeable, kind, patient and he really prioritised giving me unbiased information so I could make an informed decision - which I really appreciated!
Buying a car for someone who doesn’t know much about cars can be daunting, but Chris truly made my car buying experience an amazing one. I love my car, when I drive it I’m genuinely filled with so much gratitude and Chris (Stellantis) are a key part in me being able to experience this joy and gratitude.
I would definitely recommend Stellantis (especially Chris) if you’re looking for a client centred service.

August 23, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi Whitley,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that Chris made your car-buying experience such a positive and enjoyable one. His knowledgeable, patient, and customer-focused approach truly reflects the service we aim to provide every day.
It’s fantastic to know how much you love your new car and that driving it brings you joy — that’s exactly what we strive for. We’ll be sure to share your kind words with Chris and the rest of the team.
Enjoy your new car, and we look forward to welcoming you again in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Peugeot Croydon

Rated 5 out of 5 stars

Iyaz Butt was exceptional from start to…

Iyaz Butt was exceptional from start to finish as my contact. Great communication and kept me informed with regular updates. First class service.

October 1, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi Julie,
Thank you for your fantastic 5-star review. We’re so pleased to hear that Iyaz provided exceptional service from start to finish and kept you well-informed throughout the process. Clear communication and great customer care are exactly what we strive for every day.
We’ll be sure to pass on your kind words to Iyaz — he’ll be delighted to know his efforts made such a positive impression.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Peugeot Croydon

Rated 1 out of 5 stars

Misdiagnosed fault which cost £1600 and…

Misdiagnosed fault which cost £1600 and then went onto try and charge 3500 again to rectify fault. Not recommended at all.

May 1, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi Lesley,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and the issues you faced regarding the diagnosis and costs. This is certainly not the standard of service we aim to provide.

Rated 5 out of 5 stars

Nesreth Furley from Vauxhall looked…

Nesreth Furley from Vauxhall looked after my car Mokka she had an excellent service Croydon. She contacted me every day on what was going on she’s an excellent staff for your company, she’s very helpful and friendly really thinks of other people.👍🏿 I would always buy a Vauxhall car because of Nesreth Furley👍🏿

September 23, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi Caroline,
Thank you for your fantastic 5-star review! We’re delighted to hear that Nesreth provided such excellent service and kept you informed throughout. Her helpful and friendly approach truly reflects the high standards we aim for at Croydon.
We’ll be sure to pass on your kind words to Nesreth — she’ll be thrilled to know her efforts made such a positive impact.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Vauxhall Croydon

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, clear and great customer service

September 19, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Croydon

Hi,
Thank you for your 5-star review! We’re delighted to hear you found our team extremely helpful and that you received clear, great customer service. We really appreciate your feedback and support.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Peugeot Croydon

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