Perfect every time I visit this Stellantis&you dealership… Today I took my car in for a recall, I arrived, checked the vehicle in and left it with them for the day. Received updates via texts fro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What an absolute pleasure to buy and sell a car! Ainsling’s professionalism and knowledge made the whole experience a joy. Having worked in the service industry myself for over 30 years it is qui... See more
Company replied
Sadly I contacted Peugeot 3 times to chase up getting prices for a car I had taken on a test drive, and am still waiting a week later. Decided to give up chasing and have ended up purchasing another c... See more
Company replied
Alison went the extra mile from ordering the car to collecting it, ran through everything ensured I was completely happy! I am thrilled with the car and couldn’t have asked anymore from her! Thank you... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Hurtmore Rd, GU7 2RD, Godalming, United Kingdom
- 0148 341 4311
4.7
Excellent
549 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything as I expected
Everything as I expected, booking , timing,nice polite staff, explaining issues and collecting and returning car is a great help Thank you
December 1, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Hi Joyce
Thank you for your Review we all look forward to looking after you in the future
Regards
Bill Davey
General Manager
The compay is very good…Excellent customer service.
The compay is very good company,Excellent customer service relations,polite and happy to listen to customer.
Aislinn busby you did a great job .thank you so much.
You're the best 👌
October 27, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Good Morning and Thank you for Kind review
We all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Good service from booking to completion…
Good service from booking to completion of the the work
October 27, 2023
I would like to thank Aislinn who…
I would like to thank Aislinn who provided excellent customer service. Very informative, helpful and friendly with a very professional manner.
October 25, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Sandra
Thank you for your review and kind words
We all look forward to looking after you in the future
regards
Bill Davey
General Manager
Back again for my third 3008
Back again for my third 3008. Always very professional and courteous service and above all knowledgeable and trustworthy staff. Thanks James for your helpful attention
October 23, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi J Lee
Thank you for taking the time to give such positive feedback and a 5Star rating . We all look forward to looking after you in the Future
Regards
Bill Davey
General Manager
Very helpful and a very easy experience
October 14, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Hi Wendy
Thank you for sharing your experience
we all look forward to looking after you in the Future
Regards
Bill Davey
General Manager
Friendly and efficient.
October 11, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Hi and Thank you for your review
look forward to looking after you in the future
Regards
Bill Davey
General Manager
We make the effort to travel to this…
We make the effort to travel to this branch (despite having a closer to home dealership) as after dealing with them to buy our cars for the last 6 years, we have had nothing but wonderful customer service. We always feel very welcome, and that nothing is too much trouble. Our recent experience with Aislinn and all her colleagues under the new Stellantis company has continued to be great too..Thankyou 😊
October 7, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Karen
Thank you for your Kind words and Loyalty . We all look forward to looking after you in the Future
Regards
Bill Davey
General Manager
Terry has been so helpful in getting my…
Terry has been so helpful in getting my car back on the road. He's been honest and transparent, and kept me up to date the whole time.
October 3, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Good Morning
Thank you for taking the time to Share your experience . We all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Recent Car Purchase
I Purchased a car from Stellantis a week ago, was taken care of by Aislinn who was very friendly, pleasant & Accommodating.
Customer service was great!
September 29, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Good Morning Keith
Thank you for your 5Star review and kind words
Look forward to seeing you in the future
Regards
Bill Davey
General Manager
Customer service was very good and the…
Customer service was very good and the vehicle checks were on time.
October 1, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Mr Brunt
Thank you for taking the time and sharing your experience we all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Excellent service with patience and a…
Excellent service with patience and a smile!
September 15, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Good Morning Mr Baxter
Thank you for your 5 Star review . We look forward to looking after you in the future
Regards
Bill Davey
General Manager
kind of service can or cannot provide
1) quick response in live chat
2) email record is good for easy understanding and reduce misunderstanding
September 23, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Thank you very much for your 5 Star review
Regards
Bill Davey
General Manager
Just was passing went in and Sam French…
Just was passing went in and Sam French came over we talked and he sold me a car really happy with everything easy to talk to can't wait to get car 🙌
September 15, 2023
Reply from Stellantis &You UK - Peugeot Guildford
We appreciate your positive review about your recent experience with us!
Regards
Bill Davey
General Manager
Upon arriving at the garage after a few…
Upon arriving at the garage after a few minutes perusing the cars in the forecourt I was met by a friendly, pleasant guy who introduced himself as Harry. Throughout the discussion and test drive he was a pleasure to speak with him and I liked his honest, amiable approach to the point I purchased a car that very day. He created a professional yet personable ambience which made for a relaxing and enjoyable experience and I would certainly recommend him, a credit to the business.
September 8, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Regards
Bill Davey
General Manager
Booking my appointment was easy
Booking my appointment was easy. On arrival at the dealership all staff were polite, friendly and helpful.
September 4, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Hi Mr Geoffrey Priestman, we are very happy to have provided you with such a positive experience!
Regards
Bill Davey
General Manager
Great service
September 5, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Regards
Bill Davey
General Manager
Efficient
Can't fault the service from the guy that collected the car and the mechanic that carried out the work and the receptionist who took down my requests perfectly
September 4, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Hi Michael Mandeville, we are very happy to have provided you with such a positive experience!
Regards
Bill Davey
General Manager
Part Ex review
I work with Aislinn, to park exchange my car and wars a great experience. Although we had some issues sorting out the finance she help handled and solve the issue quickly and efficiently. My New car is Great and has no issues so would definitely recommend this dealership and use again in the future.
August 25, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Jake
Thank you for your Kind words . We are so happy we have delivered a great experience and we all look forward to looking after you in the future
Regards
Bill Davey
General Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.