Perfect every time I visit this Stellantis&you dealership… Today I took my car in for a recall, I arrived, checked the vehicle in and left it with them for the day. Received updates via texts fro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What an absolute pleasure to buy and sell a car! Ainsling’s professionalism and knowledge made the whole experience a joy. Having worked in the service industry myself for over 30 years it is qui... See more
Company replied
Sadly I contacted Peugeot 3 times to chase up getting prices for a car I had taken on a test drive, and am still waiting a week later. Decided to give up chasing and have ended up purchasing another c... See more
Company replied
Alison went the extra mile from ordering the car to collecting it, ran through everything ensured I was completely happy! I am thrilled with the car and couldn’t have asked anymore from her! Thank you... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Hurtmore Rd, GU7 2RD, Godalming, United Kingdom
- 0148 341 4311
4.7
Excellent
549 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent garage with helpful and…
Excellent garage with helpful and professional staff.
February 21, 2024
Reply from Stellantis &You UK - Peugeot Guildford
Mr Barron, we really appreciate your feedback! We hope to see you soon!
Work is done by professional
Staff is very kind friendly but most important they are professional,they know what they doing ,very helpful!work it been than very fast and a very good job ,highly recommend
February 21, 2024
Reply from Stellantis &You UK - Peugeot Guildford
Hi Lucian
Thank you for sharing your experience look forward to seeing you again
Regards
Bill Davey
General Manager
Aislinn was very helpful explaining the car
Aislinn was very helpful explaining things about the car she was very much passionate about her job obviously enjoys her job.
I will definitely return for future purchases.
Thank you
January 27, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Andy
Thank you for taking the time to share your experience we all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Purchase new car
Product knowledge, clarity of offer, good two way communication - listening, desire to meet the customer's requirements.
February 12, 2024
Reply from Stellantis &You UK - Peugeot Guildford
Hi Edward
Thank you for your kind review and 5 Star rating as always we look forward to seeing you when you pick up your new car
Regards
Bill Davey
General Manager
Good Customer Service and Advice
The advice and commitment to ensure i was happy with the car i was considering was excellent - the team was understanding and supportive during the process of my recent purchase.
February 10, 2024
Reply from Stellantis &You UK - Peugeot Guildford
Hi Paul
Thank you for taking the time to share your experience and give us a 5 Star rating . We all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Superb service, strongly recommended
Extremely efficient, friendly, prompt and courteous -
excellent in every way.
February 9, 2024
Reply from Stellantis &You UK - Peugeot Guildford
Thank you for your review and kind words look forward to seeing you in the future
Bill Davey
General Manager
friendly efficient service
February 6, 2024
Reply from Stellantis &You UK - Peugeot Guildford
Hi Rob
Thank you for your 5 Star rating we all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Whilst very pleasant our dealer was not…
Whilst very pleasant our dealer was not experienced on the computer side of the transaction. We did not accept the first offer as we would have ended with an inferior car for more money even though it would be new. We came to an agreement in the end.
January 30, 2024
Reply from Stellantis &You UK - Peugeot Guildford
Hi Diana Dean, thank you for taking the time to let us know about your recent experience.
Dealing with aislinn was so easy,she…
Dealing with aislinn was so easy,she was so efficient,polite,friendly & answered all my queries.got my car monday,it was made effortless with her help.great to deal with someone so warm & obliging.cheers julie
January 15, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Julie! We're so happy we were able to help you out! Thank you for taking the time to write us a review. We hope to see you soon!
Great service all round
January 19, 2024
Reply from Stellantis &You UK - Peugeot Guildford
Hi John
Thank you for the 5 Star rating we are always here to look after you
Regards
Bill Davey
General Manager
New car
Thank you Aislinn, for all your help with purchasing are new car.. you answered all are questions & was very knowledgeable on everything asked..she was friendly & polite. And even got to test drive the car on the same day.. we had just gone in to have a look around and was sold straight away.. 😊
January 12, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Amy
Thank you for your kind words and 5 star review enjoy your new car and we all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Firstly I would like to thank Aislinn…
Firstly I would like to thank Aislinn Busby for all of her customer support kept on top of making all updates with my new car,she was wonderful and very helpful great help with all paperwork an showing me my new car very grateful and so happy with her work would highly recommend 😊
January 12, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Cheryl
Thank you for your kind words we all look forward to looking after you you in the future enjoy your new car
Regards
Bill Davey
General Manager
Aislinn have made my purchase…
Aislinn have made my purchase experience very good. I am getting all my queries answered .
December 23, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Chirag
Thank you for your Review and kind words we all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Great service
I went in to see Aislinn today to enquire what options were available to me if I wanted to upgrade my car. She was incredibly proffessional, helpful, knowledgable and understanding. Thank you so much for all of your help.
January 6, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Amy
Thank you for taking the time to give us a 5Star Review
We all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Friendly and supportive customer service
The paperwork was really quick and easy Aislinn was really helpful and friendly, i had a great experience Thank you
December 27, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi Seda
Thank you for taking the time to give us a 5Star Review
We all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Used car purchase
Aislinn was very professional and very helpful in helping me purchase my car and thought nothing was to much trouble 10 out of 10 in service from her well impressed
December 29, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Brian Mclaughlin, we are glad we could help! We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Guildford
Stellantis at Puttenham
Have used Stellantis at Puttenham since I bought my lovely Peugeot six years ago and really recommend unreservedly their service department and customer service. They are friendly, efficient and helpful - thank you at Stellantis!!!!
December 27, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Hi Felicity
Thank you for taking the time for such positive feedback . We all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Excellent service
Excellent service. My care was serviced and returned in pristine condition
December 23, 2023
Reply from Stellantis &You UK - Peugeot Guildford
Hi Alex! We're so happy we were able to help you out!
A very personable young Lady (Aislinn)…
A very personable young Lady (Aislinn) not an easy experience buying a car but Aislinn made it pretty easy
December 12, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Hi
Thank you for your Review i will share this with Aislinn and the Team
We all look forward to looking after you in the future
Regards
Bill Davey
General Manager
Nothing but recommendations
Aislinn, was nothing shy of professional with me. She answered all question and nothing was too much for her.
While the entire experience was easy I would recommend over and over again!
November 20, 2023
Unprompted review
Reply from Stellantis &You UK - Peugeot Guildford
Good afternoon
Thank you for sharing your experience with Aislinn she really is an asset to us . We all look forward to looking after you in the future
Regards
Bill Davey
General Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.