Stellantis &You UK - Peugeot Hatfield Reviews 

310
TrustScore 4.5 out of 5

4.6

1 Great North Road, AL9 5JA Hatfield, GB


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Rated 5 out of 5 stars

Just had my first year service i can't thank the team enough but I really need to mention Beth Gates this lady is outstanding the most friendly and professional lady you could meet .xx

Company replied

Rated 1 out of 5 stars

Left my 3 year old car for a warning light diagnostics and 2 months later and over 10 emails and calls later they are neither letting me take my car nor letting me know when they will fix it. They hap... See more

Company replied

Rated 5 out of 5 stars

Met with Eniola Omidiji who was friendly. I felt no pressure whatsoever during my experience and infact ended leaving with a brand new car instead of a second hand one after he found me a fantastic... See more

Company replied

Rated 5 out of 5 stars

Christie at the Hatfield branch was amazing. Unsure of what I actually wanted Christie helped by explaining everything that the different models had. Her happy smiley personality puts you at ease. Ver... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 1 Great North Road, AL9 5JA, Hatfield, United Kingdom

  • 0170 728 8599

4.6

Excellent

TrustScore 4.5 out of 5

310 reviews

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Replied to 97% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(310)

3,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Peter is and always has been very…

Peter is and always has been very attentive, nothing is too much trouble for him. Always feel welcomed.

February 11, 2023
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Reply from Stellantis &You UK - Peugeot Hatfield

Hi Jo, thank you so much for your positive comments about Stellantis &You Peugeot Hatfield!

Rated 5 out of 5 stars

The gentleman I dealt with was great

The gentleman I dealt with was great. Known to be Mr billy knightley.

January 11, 2023
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Reply from Stellantis &You UK - Peugeot Hatfield

Terry Corp, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Peugeot Hatfield!

Rated 5 out of 5 stars

Delighted with the outstanding helpful…

Delighted with the outstanding helpful service given by Peter Crook. Very friendly, knowledgeable approach when purchasing our C1 - this will be the 3rd one we have had from you. Many thanks.

January 5, 2023
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Reply from Stellantis &You UK - Peugeot Hatfield

Hi Pathirs, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know! Kind Regards, Robins & Day

Rated 5 out of 5 stars

Peter from FLEET sales is fantastic

Peter from FLEET sales is fantastic. Punctual, straightforward and very professional service. We organised a purchase of a Peugeot van in under 15min all in.
Prompt follow up and very adequate throughout.

December 20, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

Kris Uzunov, thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day Peugeot Hatfield!

Rated 5 out of 5 stars

Eniola was extremely professional &…

Eniola was extremely professional & efficient. As well as having a positive & friendly disposition.
5 stars +
You need more people like him

December 5, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

Mrs Werth, we are glad we could help!

Rated 5 out of 5 stars

Friendly staff kept me informed

Friendly staff kept me informed as to what was happening.
Fixed the problem

November 25, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

Hi Patrickc, we are very happy to have provided you with such a positive experience!

Rated 5 out of 5 stars

Great Peter Crook went the extra mile…

Great Peter Crook went the extra mile with Peugeot order very happy.

December 1, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

Hi David, we are very happy to have provided you with such a positive experience!

Rated 4 out of 5 stars

The salesman was very friendly

The salesman was very friendly, knowledgeable and very helpful.

November 28, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

We appreciate your positive review about your recent experience with us!

Rated 5 out of 5 stars

Manager was very helpful and it’s been sorted

Hi could you please contact me as I’ve been trying to get confirmation from your manager to ok a Peugeot garage to fit the seat covers you supplied and agreed to cover the cost to fit, I keep ringing the branch but can’t get any further than the sales team they won’t pass me through this has been ongoing for 8 months I paid £22500 for the car reg. KF19OSR mobile 07501151740

November 28, 2022
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Peter, we are glad we could help!

Rated 5 out of 5 stars

A well organised welcoming experience…

A well organised welcoming experience Knowledgeable staff (Billy Knightely) Thank you

November 19, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

Hi Alan Page, thank you so much for your positive comments about Robins & Day Peugeot Hatfield! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff, answered any questions that I had

November 14, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Excellent service and good facilities…

Excellent service and good facilities in the waiting area.

November 5, 2022
Stellantis &You UK - Peugeot Hatfield logo

Reply from Stellantis &You UK - Peugeot Hatfield

Juliet, thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day Peugeot Hatfield!

Rated 5 out of 5 stars

Full service

I find everyone there very pleasant and helpful

November 2, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

We appreciate your positive review about your recent experience with us!

Rated 5 out of 5 stars

The salesman was very helpful and not…

The salesman was very helpful and not at all pushy
Professional and explained everything very well

October 29, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

Marissa Tolentino, thank you for your kind review; we are happy to pass along your comments to the team here at Robins & Day Peugeot Hatfield! We hope to see you soon!

Rated 5 out of 5 stars

A great experience

Eniola was polite, friendly and fun from the moment we stepped inside, en spec. He was really helpful and arranged for us to test drive the cars that met our needs.

October 25, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

Hi Katie, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Rated 5 out of 5 stars

A surprisingly stress-free experience !

We had an excellent experience discussing the purchase of our new electric car. Everything was explained in great detail with absolutely no pressure to take advantage of any optional extras .The atmosphere was both relaxed and informative and we were allowed a test drive without the presence of the salesman who proved to be most professional and knowledgeable throughout our visit. Well done.

October 25, 2022
Stellantis &You UK - Peugeot Hatfield logo

Reply from Stellantis &You UK - Peugeot Hatfield

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future.
Best wishes,
Robins & Day Peugeot Hatfield

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. Service/MOT done on time and efficiently handled.

October 14, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

Hi Martin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Excellent service

Excellent service, consideration for needs. Always happy to help

October 13, 2022
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Reply from Stellantis &You UK - Peugeot Hatfield

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.
Best wishes,
Robins & Day Peugeot Hatfield

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