Stellantis &You UK - Peugeot Nottingham Reviews 

477
TrustScore 4.5 out of 5

4.6

375 Mansfield Road, NG5 2DA Nottingham, GB


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Rated 5 out of 5 stars

Massive thank you to Peugeot Nottingham service dept. Izzy has been so easy to deal with, she has gone above and beyond to make my visit as seamless as possible. Thank you to, Izzy, and the team at No... See more

Rated 5 out of 5 stars

Wayne was extremely helpful and efficient, answered all my questions and queries virtually straight away, he looked for a car that was the spec we ordered, found one and put my name on it. Many thanks... See more

Company replied

Rated 5 out of 5 stars

Alex collected and re delivered our vehicle today a great help as we would have struggled to get the vehicle there today many thanks for the service and professionalism Martin & Denise

Company replied

Rated 1 out of 5 stars

Faulty vehicle & false advertisement. I purchased a car from this dealership just before Christmas, firstly the advert stated full service history, upon receiving the documents it only had part his... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 375 Mansfield Road, NG5 2DA, Nottingham, United Kingdom

  • 0115 960 1050

4.6

Excellent

TrustScore 4.5 out of 5

477 reviews

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1-star

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Replied to 97% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(477)

3,040 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My car purchase

Both Dylan and Kieran were helpful, friendly and informative at all stages of my purchase of a Volvo V40, and made the procedure easy and straightforward. Thank you very much.

November 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

David Sugden, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Nottingham.

Rated 1 out of 5 stars

Cowboys

Mis-sold me an extended warranty over 3 months ago and are refusing to refund or respond to messages despite agreeing to do so. Avoid.

August 8, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

I will personally contact you to understand how this issue can be resolved

Rated 5 out of 5 stars

Daniel was brilliant

Daniel was brilliant, he was accommodating, happy to help, wanted the right decision for me. He wasn't pushy or about the patter and went the extra mile to help.

October 29, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

We really appreciate your feedback! have a great day

Rated 5 out of 5 stars

I came in some advice on ordering some…

I came in some advice on ordering some parts for my car and Frankie was really helpful with locating them

October 29, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Yvonne, Thank you so much for taking the time to leave a review and i am pleased to hear we managed to help. I will be pleased to pass on your comments to Frankie

Rated 5 out of 5 stars

Me and my partner popped in recently…

Me and my partner popped in recently with our Peugeot 208 and when we arrived we was greeted by a lovely smiling staff member, Danni was very helpful and so friendly, she immediately saw us at reception without hesitation and got our queries resolved there and then! Amazing customer service, Danni is an asset to the company! L

September 19, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Mollie Rose Mason, we're so glad that we were able to go above and beyond your expectations! I will make sure i pass on your comments to Danni

Rated 5 out of 5 stars

I just popped in of the off chance…

I just popped in of the off chance because your miles had gone to kilometres. Frankie came out and showed me how to change it! Thank you!

October 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Samantha Beetham, we're so glad that we were able to go above and beyond your expectations! I will certainly pass on your comments to Frankie and the team

Rated 5 out of 5 stars

Amazing experience August 2025

Gary was fantastic from start to finish so informative but never a pushy salesperson advised us what was right for us at budget we had in mind 100% recommend # loveournewcar

August 16, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Dan - Nottingham

Had a great experience at Nottingham Peugeot, thanks to Dan! Got the exact car I wanted and was the best sales person we have dealt with.

July 5, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Good Morning El, thank you for taking the time to leave us a review and your kind words. Dan does a great job for us and glad you have received the service we strive to achieve :-)

Rated 1 out of 5 stars

Shouted at and Threatened by sales staff

I was trying to book my mums motability vehicle in for a service and was unable to reach the service team. When I called the sales number I was shouted at by an abusive member of staff who obviously cant hit his target then offered me out when I asked to speak to his manager. I have never been spoken to like this as a customer ever and would expect him to be dismissed imediately for grossmisconduct. I have raised a complaint and will be going to ombudsman and small claims court so will keep you updated. Also be warned they dont seem to know if they record their calls or not so make sure you do as anything they say over the phone is still legally binding but if they dont record it you could be left in a PPI type situation.

June 24, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Abdal-Karim, thank you for sharing your feedback. We're sorry to learn that your experience did not meet the standards we strive to deliver. We appreciate you outlining the issues you encountered, and your comments will be shared with the relevant team as part of our ongoing commitment to improving the customer experience. Kind regards, Stellantis &You UK

Rated 1 out of 5 stars

If i could put 0 star i would.

If i could put 0 star i would.
On my previous review, i told them i would take legal action. They replied to me saying they would contact me...that wqs 2 days ago!! Still nothing...

February 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Benedicte Seclin, we are disappointed to see your low star rating. We have left voicemail messages as we couldn't get through. We have tried again today and left another message. If there is a good time for us to call, please let us know by responding to the text messages regarding your booking and we will ring then. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.
All the best,
Stellantis &You Peugeot Nottingham
0115 960 1050

Rated 1 out of 5 stars

I am looking to take legal actions

My previous review has been deleted for some reason.
I have brought my car on the 10th February as it would not start. This was 4 months ago, i have tried to contact them, wrote them, emailed, messaged...nothing!!! No reply, no calls! It makes me wonder if those 5* reviews are real?? I have even contacted the managing director as it absolutely baffles me i still have no news. I am contacting now the Ombudsman and Trading Standard. Absolutely appalling customer service. Never seen that in my life. I'm not even sure if they still have my car???

February 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

We are disappointed to learn of your experience here at Stellantis &You Peugeot Nottingham. We appreciate the vehicle has been in with us longer than anticipated and will be in contact today to discuss this further.

Rated 5 out of 5 stars

Stellantis Nottingham

Recently purchased a car from the Nottingham branch and cant recommend them enough. Particularly Gary Seagrave, who answered all my questions and queries in an honest and unpushy manner.
Very happy with my car and Gary deserves a raise with immediate effect

May 30, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Good Morning Mr Sawyer, Thank you for taking the time to leave us a review and your kind words it really means a lot. Gary does an amaizing job for us and pleased you experienced his high level of service he prides himself on delivering. As you already know, we are always at the end of the phone should you need us. Thank you again and enjoy your new car! :-)

Rated 5 out of 5 stars

Dealership experience

Collected my new Mobility car today from Sellantis in Nottingham ,Peugeot E3008, Salesman Jake was brilliant from first meeting him and expressing my interest in a new vehicle through to arranging a test drive and placing order for me, and today arranging for me to collect car his professional approach to all my questions and putting my mind at rest about taking on a electric vehicle and also a Automatic which I haven’t driven in over 30 yrs, I can’t thank him enough, thankyou Jake and stellantis for such a great experience

May 31, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Good Morning Mr Bolger,
Firstly thank you once more for your time and your business in the purchase of your new car from Jake here in Nottingham. I would like to thank you for taking the time to leave a review for us and your kind words. Jake does a great job for us and I'm please you have had the experience we stive for every day. Remember, should you need us you always know where we are.

Rated 5 out of 5 stars

First time leasing car on Motability scheme.

I went with my partner for the first time ever to look at a car, the Peugeot 2008 on the motability scheme on the 9th May 2025. We were looked after by Gary Seagrave, he was very patient, empathetic, knowledgeable about the cars and pros and cons of each fuel type and model of car. He encouraged me to completely try out the car for comfort and talked through the new specs of cars today, as my partner hasnt driven for 12 years and was daunted by the new dashboards. He answered all our questions and sorted out the paperwork. This car is going to completely change our lives and Gary's friendliness and competence made the process so enjoyable and relaxed. Thank you very much Gary, look forward to seeing you when we pick the car up.

May 9, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Good Morning Mrs Heath,

Thank you for taking the time to leave us a review and your kind words. We truly appreciate the time our customers comer to spend with us and um pleased you have experienced the level of service we strive for. Gary certainly does a great job for us and we will share your feed back with him and the team. You always know where we are should you need us.

Rated 5 out of 5 stars

Absolutely brilliant experience,

Absolutely brilliant experience,
The sales person (John Blackmore) was very helpful and understanding, we would definitely recommend this dealership to any of our friends
Thank you John and all the team at the dealership.

May 19, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Hello Mr Hussain, Thank you for your kind words and taking the time to leave a review.

Rated 1 out of 5 stars

Bought a used car from stellantis…

Bought a used car from stellantis Nottingham,was told the car was in very good condition and fully serviced by stellantis,after getting home and checking the service book noticed that there was no records of any servicing being done and MOT was due in 2 weeks time,although they told me that if service and mot is due within 6 months they would be carrying these out prior to selling the car,contacted the branch about it and was told to get the mot done locally that they would reimburse me the money,after getting the mot done was told 2 tyres are within the legal limits and will need changing soon,which stellantis said not our problem as still within the parameters that we would expect

April 22, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

sorry to see your 1* review

Rated 5 out of 5 stars

I recently had my car's fan belt…

I recently had my car's fan belt repaired at the Peugeot mechanics in Nottingham and I’m pleased with the overall experience. The team provided excellent customer care from start to finish. They were patient in explaining the issues with my car and made sure I understood what needed to be done before proceeding with the repairs.

The service itself was carried out efficiently, and my vehicle is now running smoothly. I especially appreciated their friendly and respectful approach – it made the whole process stress-free.

Thank you for the good service and for showing genuine care for your customers. I would definitely recommend this garage to others and will return for future maintenance

May 16, 2025
Stellantis &You UK - Peugeot Nottingham logo

Reply from Stellantis &You UK - Peugeot Nottingham

Hi Albert Solomon, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Nottingham. We're happy we could meet your expectations!

Rated 5 out of 5 stars

excellent service from Jake Chamberlain…

excellent service from Jake Chamberlain when i went to view a car to picking up made life so easy hassle free brilliant server.

May 9, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Good Morning Mr Young. Thank you for taking the time to leave Jake a review and your kind words. Im really pleased you have the experience we strive to achieve. I trust you are enjoying your new car and you always know where we are if you need us.

Rated 5 out of 5 stars

Good overall experience

Good overall experience

April 1, 2025
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Nicola Cross, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Nottingham. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Purchasing a newer car and px ing old one

Purchasing a newer car and part exchanging my old one.
Salesman was helpful and I was not put under any pressure to complete the deal.

April 14, 2025
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Reply from Stellantis &You UK - Peugeot Nottingham

Good morning Nicholas, Thank you for the review and I'm pleased we delivered the service for you we strive for.

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