Stellantis &You UK - Peugeot Nottingham Reviews 

477
TrustScore 4.5 out of 5

4.6

375 Mansfield Road, NG5 2DA Nottingham, GB


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Rated 5 out of 5 stars

Massive thank you to Peugeot Nottingham service dept. Izzy has been so easy to deal with, she has gone above and beyond to make my visit as seamless as possible. Thank you to, Izzy, and the team at No... See more

Rated 5 out of 5 stars

Wayne was extremely helpful and efficient, answered all my questions and queries virtually straight away, he looked for a car that was the spec we ordered, found one and put my name on it. Many thanks... See more

Company replied

Rated 5 out of 5 stars

Alex collected and re delivered our vehicle today a great help as we would have struggled to get the vehicle there today many thanks for the service and professionalism Martin & Denise

Company replied

Rated 1 out of 5 stars

Faulty vehicle & false advertisement. I purchased a car from this dealership just before Christmas, firstly the advert stated full service history, upon receiving the documents it only had part his... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 375 Mansfield Road, NG5 2DA, Nottingham, United Kingdom

  • 0115 960 1050

4.6

Excellent

TrustScore 4.5 out of 5

477 reviews

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4-star
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2-star
1-star

Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(477)

3,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Finished the job within three hours and…

Finished the job within three hours and staff members are polite and helpful

April 16, 2025
Stellantis &You UK - Peugeot Nottingham logo

Reply from Stellantis &You UK - Peugeot Nottingham

Good morning Mr Lee, Thank you for the review and I'm pleased we delivered the service for you we strive for.

Rated 5 out of 5 stars

Polite informative staff

Polite informative staff
Issue with air con proffesionally sorted with car returned washed and ready to go.

April 10, 2025
Stellantis &You UK - Peugeot Nottingham logo

Reply from Stellantis &You UK - Peugeot Nottingham

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Great service!

Great service!

March 21, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Good Morning Matt. Thank you for the review and I'm pleased we delivered the service for you we strive for.

Rated 5 out of 5 stars

Was very happy an staff was very…

Was very happy an staff was very helpful and polite thank you .

April 8, 2025
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Reply from Stellantis &You UK - Peugeot Nottingham

Mark Gillespie, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

Rated 5 out of 5 stars
Stellantis &You UK - Peugeot Nottingham logo

Reply from Stellantis &You UK - Peugeot Nottingham

Hi Nicholas Smith, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Nottingham. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Thank you to Gary Foster at Nottingham…

Thank you to Gary Foster at Nottingham dealership today, for all the support guidance, fantastic customer service, the warm, welcoming atmosphere and excellent service, spoke in detail about my needs and the car’s specifications, availability and much more! so happy to have ordered my new Peugeot today 5 * highly recommend!

April 1, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi James Robson, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Nottingham. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Happy customers!

Both Gary’s made the experience excellent! We visited yesterday as part of a fact finding mission - looked at Renault, Volkswagen, Skoda and Kia before trying Peugeot in Nottingham (Mansfield Road). When chatting to Gary Foster yesterday, he told us about the part exchange boost which made us decide to revisit today and look at specific numbers. When we arrived Gary Foster was with a customer so he asked Gary Seagrave to help us and he remembered what we had talked about yesterday - impressive! Gary Seagrave took time to talk to us about our requirements before sitting down and crunching numbers and at no point did we feel pressured or that there was a hard sell. Gary Seagrave was upfront about everything and seemed keen to get us the best deal possible.

March 26, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Excellent Service

Excellent Service, very knowledgeable, friendly and helpful staff.

February 24, 2025
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Mr Lee, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Nottingham. We're happy we could meet your expectations!

Rated 5 out of 5 stars

It was a wonderful and friendly service…

It was a wonderful and friendly service with a warm welcome highly recommended.

February 22, 2025
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Reply from Stellantis &You UK - Peugeot Nottingham

Marlonn, we are so happy to read such a great review about Stellantis &You Peugeot Nottingham!

Rated 1 out of 5 stars

Customer Service Lies

Customer Service is a joke at the Nottingham branch they lie to me twice about when it will be ready.
The second time they (finally) call me as I'm walking into up to the building that they are having an issue with the repair with my car as it is standing on the forecourt, apparently untouched.
1 star since zero stars is not an option

February 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Gary Tew, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please reach out to us at 0115 960 1050 so we may assist you in moving forward towards a resolution.

Rated 1 out of 5 stars

Sold a faulty vehicle & false…

Faulty vehicle & false advertisement.
I purchased a car from this dealership just before Christmas, firstly the advert stated full service history, upon receiving the documents it only had part history.
Secondly, the car also has a severe engine coolant leak which appeared within the first month even though I have hardly driven it. It has now been deemed not road worthy & yet no reply from Stellantis!

January 13, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Yazmin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 0115 960 1050 when you have a chance. Thank you, and we look forward to hearing from you.

Rated 5 out of 5 stars

Gary Seagrave was Amazing

Gary Seagrave was Amazing! Really helped us with the decision of our new and we extremely grateful happy

January 7, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Vida Akoto, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Nottingham. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Nottingham and from Gary Seagrave

Rated 5 out of 5 stars

Great Individual Service

Full marks to Jake the sales person who was knowledgeable, courteous, and very helpful to me, an elderly person, throughout the whole process.

January 4, 2025
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Ian Young, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Nottingham. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Nottingham and with Jake.

Rated 5 out of 5 stars

Excellent service -‘exceptionally…

Excellent service -‘exceptionally knowledgeable about the car and also the Motability scheme. Couldn’t have asked for a better experience.

December 21, 2024
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Reply from Stellantis &You UK - Peugeot Nottingham

Hello Mr Goodman,

Thank you for your kind words and im glad you have had the experience we strive to deliver every day.

Rated 5 out of 5 stars

Great service

Fantastic service and staff are lovely on the service desk. Explained everything that they were doing, lots of communication. Cleaned car inside and out.

December 12, 2024
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Mrs Holder, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Nottingham. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Excellent midday spent at the Peugeot…

Excellent midday spent at the Peugeot showroom looking at the new 208 GT models. Gary Seagrave was absolutely excellent and spent around 2 hours with us looking and talking through everything to do with the car! An excellent service provided by Gary today, the showroom are extremely lucky to have him as a part of their team!

November 24, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Thank you for taking the time to leave your review and your kind words. We endeavour to provide the highest levels of customer service possible and im really pleased you have experienced this with Gary. He certainly does a great job for us.

Rated 5 out of 5 stars

I was kept up to date with the work…

I was kept up to date with the work that was carried out on my car. Staff were very helpful and went through everything with me

November 19, 2024
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Gill, Thank you so much for taking the time to fill out a review for us, i am really please to hear that we managed to deliver the level of service we would hope for all of our customers. If there is anything else we can help with please do not hesitate to give us a call.
Many Thanks
Jason

Rated 2 out of 5 stars

Failed up upgrade my SatNav system

Failed up upgrade my SatNav system. Promised me call backs to discuss next step. Never received. Chased them and was promised more call backs. Still no response.

November 14, 2024
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Mr Roe, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Stellantis &You Peugeot Nottingham, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact Glen our aftersales manager at 0115 960 1050 to discuss ways we can resolve the issue.

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