David was absolutely fantastic from start to finish! He was so friendly, approachable and, most importantly, never pushy with the sales side of things. As a woman buying a car, that really goes a l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
David Hawkes at Stellantis Preston made the purchase of my new car such an easy process. He is so professional and a pleasure to deal with. Thank you
Company replied
We purchased a used Peugeot 2008 a little over a month ago now. Having shopped around many local dealers we found Stellantis (formerly Robins and Day) to be the best option, David was courteous, knowl... See more
Company replied
Heath porter was very professional and attentive. He had a lovely demeanour about him. Very happy, pleasant and colourful. Came to pick up the vehicle within the allocated slot time and since the d... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
382 Blackpool Rd, PR2 2DS, Preston, United Kingdom
- 0177 273 5811
4.7
Excellent
756 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Stellantis &You UK - Peugeot Preston
Hi Onejrjc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Preston with Tim. If you're ever in need of more help, please let us know! Regards Chris Matthews -GM
Superb service
This is my 5 th car from Stellantis Preston
A fantastic service as always from David Hawkes . Nothing is too much trouble and an efficient smooth acquisition of my new car .
November 28, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Julie, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Preston. We're happy we could meet your expectations once again and that David looked after you so well.! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards Chris Matthews - GM
Tim was very helpful and from start to…
Tim was very helpful and from start to the day we picked the car up
November 27, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Lyndsey Urey, thank you for your kind 5*review. I am very happy to pass along your comments to Tim here at Stellantis &You Peugeot Preston! Feel free to reach out to us if you need anything. Have a wonderful day. Regards Chris Matthews - GM
David Hawkes
i have dealt with David Hawkes With Peugeot Preston Lancs for several years ,and now with Stellantis. I could not ask for a more Pleasent and helpfull Gentleman, and hope to meet him again next time.
November 26, 2024
Reply from Stellantis &You UK - Peugeot Preston
Hi Francis, thanks for your praise and kind comments about David Hawkes. With over 20 years dedication to the dealership, you will almost certainly meet him again in the future! We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards Chris Matthews - GM
David Hawkes 👍
David Hawkes gave us excellent personalised service as usual! I got a truly great deal on my 208 and David made it an extremely smooth and trouble free experience! I couldn’t recommend David highly enough when sorting out a new car for you!
November 9, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Mark, thank you for your kind 5* review. I am so happy to pass along your comments to David here at Stellantis &You Peugeot Preston! We do hope we can be of assistance in the future. Take care! Chris Matthews - GM
Fantastic company and the staff at …
Fantastic company and the staff at preston are always friendly and can't do enough for anyone. Would definitely recommend
November 25, 2024
Reply from Stellantis &You UK - Peugeot Preston
Mrs Redman, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Peugeot Preston. Thank you again for the great review! Regards Chris Matthews - GM
Professional friendly service
We were booked on a test drive into Stellantis & you in Preston to test drive a car we had seen on line. From the central hub who booked us in to Tim the sales advisor everything was straightforward and seamless….. a rare thing these days. Tim was professional and genuinely friendly throughout, and we never felt pressured to buy. By the end of the test drive we agreed a deal and collected my new car by the next day. I’m really happy with my purchase and would highly recommend this company. A big thank you to Tim for all your help.
November 17, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Janet, thank you for leaving us such a nice review. It is nice to hear that Tim looked after you during your visit. Tim takes pride on delivery great customer service. We hope you are enjoying your new car, please don't hesitate to get in touch should you need anything in the future. Regards David Cowens - GSM
We recently had a major issue with our…
We recently had a major issue with our car. The staff, Lisa and Tim were absolutely excellent and went out of their way to help. They fixed the problem and as we had regularly had our car serviced by themselves even though we had not taken out the warranty they ensured that the parts and work were covered by Peugeot. We were absolutely blown away by the care and consideration we were shown from start to finish. We will definitely use their services again in the future.
October 31, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Janet, we really appreciate you taking the time to leave such a lovely review. We are glad we could get you back on the road as quickly and efficiently as possible. Please don't hesitate to get in touch if you require any further help. Regards David Cowens - GSM.
Very good customer service
Very good customer service and attention to any requirements.
November 15, 2024
Reply from Stellantis &You UK - Peugeot Preston
Hi George thank you for taking the time to leave us a 5* review at Preston. regards David Cowens - GSM
Excellent customer care
We’ve just purchased a Peugeot 208, the service from stellantis & you has been outstanding from start to finish! Special thanks to Tim for his excellent customer care. The thorough walkthrough of the car, helpful advice, and the time he spent with us was truly appreciated. We’re very grateful for the support through our whole buying process and highly recommend Stellantis for their exceptional service.
We would also like to give a mention to Paul and Lisa from the service and maintenance team, who went above and beyond on supporting us with our previous car.
Highly recommend and look forward to continuing our service plan with this garage.
Thank you again,
Fiona & Alex
November 15, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Fiona, thank you for leaving us this lovely review. Tim really does pride himself on his customer service and It is so nice to hear that you experienced it. We hope you are enjoying your new Peugeot 208, please don't hesitate to get in touch should you need anything in the future! Regards David Cowens - GSM
Excellent service from Tim from start…
Excellent service from Tim from start to finish.
November 15, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Nawaz, thank you for taking the time to leave us a 5* review. Regards David Cowens - GSM
Tim made the whole process of buying…
Tim made the whole process of buying the car easy and enjoyable. No hard sell, just a great offer and great customer service. Many thanks Tim
October 25, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Morning Andrew, Thank you for leaving us a 5* review. It is nice to hear that Tim made your whole buying experience as enjoyable and stress free as it could be. I will pass on your kind words to Tim. Regards David Cowens - GSM
Reply from Stellantis &You UK - Peugeot Preston
Thank you for the 5 star review. Kind regards David Cowens - GSM
What a great experience.
What a great experience purchasing a car from Tim. Nothing was too much, I changed my mind several times until I found the car I wanted which was in Croydon.
This was on a Wednesday, I was driving it home on that Friday. Very impressed.
October 25, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Gary, thank you for the 5* review. Tim always tries his best to make sure he delivers his customers the best possible service, it is nice to hear that you got to experience this. We hope you are enjoying your new car, please feel free to get in touch should you require anything further in the future. Regards David Cowens - GSM
The staff were polite and friendly and…
The staff were polite and friendly and I have every faith in them to deal with my car. Jenna and Matt were very helpful
October 23, 2024
Reply from Stellantis &You UK - Peugeot Preston
Hi Brenda, thank you for your kind 5* review. I am very happy to pass along your comments to the team here at Stellantis &You Peugeot Preston! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day, regards Chris Matthews - GM
Excellent staff
Excellent staff. Explanation of car we were interested in getting was clear and concise. Good coffee. Happy to move to making a purchase in November.
Customer parking is poor. We used the disabled parking but access is difficult in space between cars and steps into showroom. I didn't use my chair as I can manage to walk a little. But others may find this a problem.
October 18, 2024
Reply from Stellantis &You UK - Peugeot Preston
Hi Kayren, we are so pleased you enjoyed the coffee & your visit to Stellantis &You Peugeot Preston.. Apologies for the disabled access issues, we do have plans to rectify both areas outlined in the very near future when a multi million pound re-development takes place. We look forward to your next visit! Regards, Chris Matthews - GM
Great car really happy with the service…
Great car really happy with the service we recieved from Tim very helpful
October 19, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi, thank you for taking the time to leave a 5*review for us at Stellantis &You Peugeot Preston. We're happy we could meet your expectations. Thanks again for the recommendation and have an amazing day! Regards, Chris Matthews - GM
Great response from Stellantis to a…
Great response from Stellantis to a little problem I had ,
Cannot fault the customer care ,all has been resolved .
Thank you to Paul and David for their customer care and will be happy to return to Preston soon .
October 18, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Dave, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Preston. We're happy we could finally meet your expectations! Paul & David are a credit to the business. Feel free to reach out to us if you need anything. Have a wonderful day, regards Chris Matthews - GM
Excellent service
Stress free quick and easy service from all the team. They booked my car in for a service quick and efficiently with no hassle. Will use again and would recommend. Thank you :)
October 16, 2024
Unprompted review
Reply from Stellantis &You UK - Peugeot Preston
Hi Bianca Hibbert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Preston. Regards Chris Matthews - GM
Excellent customer service.
Always polite and helpful staff. Keep you up to date with what is happening with your vehicle. Very informative.
October 4, 2024
Reply from Stellantis &You UK - Peugeot Preston
Hi Mrs Kathleen, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Preston. We're happy we could meet your expectations! Have a great day, regards Chris Matthews - GM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.