Stellantis &You UK - Peugeot Preston Reviews 

We had already decided the make and model of our next car and then found it at Stallantus & You in Preston . We were helped along in a most professional manner by Tom who made the whole process of part exchanging our vehicle and buying our new Peugeot 208 stress free.
All dealings with Tom were excellent and he went out of his way to make us feel welcomed as customers.
Would have no hesitation in returning and of course recommending.
We are so happy with our new car.

Thanks

Alex Christopher dealt with us as walk-ins and couldn’t have been more helpful from test drive to completion of sale.
Nothing was too much trouble, thank you Alex

My car buying purchase went way smoother than I expected which is a huge plus. I worked with Mark Hurst on the vehicle purchase and have nothing but great things say about him and his level of service and communication I received from him. I shopped online, waited for my car to arrive at my choosen local Stellantis retailer, then upon arrival Mark Hurst ring me, had my vehicle up front and ready to test drive. He's great with open communication and kept me informed about everything needed to know about the car and also to protect it like GAP and cosmetic insurance throughout the entire process from start to finish. Thank you Mark Hurst for your down to earth personality and excellent service.

John Ioannou is fantastic. From the first call to enquire about my new car, all the way to picking it up he has been great. Incredibly responsive and helpful and he even got me a better price for my car. I would 100% recommend.

Johns great! Gonna miss him!

Heath couldn’t do enough to help me and get me back mobile. Credit to your business

Heath was so helpful and friendly, a real asset to the company.

John the Greek was so attentive and trustworthy

Mark was very professional during the whole transaction.

Great, friendly service from John.
Thoroughly recommend

I recently purchased my new vauxhall from stellantis preston. I must say the service from kish was second to none from start to finish. All questions were answered courteously without issues and the whole sale went though seamlessly. I would definitely recommend and even purchase again from this group .

Really made up with my new car and really happy with all the service I have received thankyou

Staff were very polite and efficient. Explained about any extra costs etc and invited me to stay in the building and have a coffee while I waited. Also kept me updated on my car going into the garage.

Absolutely do not trust these . Read trust pilots reviews not The ai generated reviews . We complained to Preston branch and after 8 weeks of complaining we where told that we weren’t allowed to take our car back there as we where being aggressive !!! That was there way out cause they couldn’t explain the problems with the car . And service . They put the phone down 7 times they didn’t do any call backs promised they also was rude and basically ignored there terrible customer service . Unbelievably bad service . Steer well clear . This is in reply to Chris the managers reply below , this is the first time you e even bothered any sort of contact ! Not great management . Also your underling paul has been in contact with motability to say we have been aggressive towards him whilst complaining . Which is a bear face lie . You’ve also said the complaint will not be dealt with and we cannot go back to stellantis Preston due to this . This is a legitimate complaint I sent the video of what you hadn’t done to this car that paul Stryker said was services . Did you see the video . ? This isn’t over Chris I will be in contact with the ceo sonn as I’m back in the country . You cannot treat customers like this then lie about me being aggressive when an outstanding correct complaint with evidence is outstanding and use it as a get out of clause . Bad service followed by lies . When a simple we are sorry bring it in and we will do it properly !!!!!

Extremely poor service from Preston branch. Car still under warranty and taken to garage three times with engine light coming on and going into crawler mode. On two occasions had car for four days and not offered a courtesy car. Did work on injectors I understand and a few days later car had strong petrol smell. Rang service department and explained and was given a date of almost TWO CALENDAR MONTHS later for them to look at it. A local garage came to our rescue and discovered a washer had not been replaced hence the leak. Still have potential issues around engine light coming on. For main dealer this is utterly appalling service.

After having endured a lengthy process in relation to a warranty issue, which was unrelated to this branch, Paul Sharkey stepped in and efficiently helped resolve the issue. I'd like to recognise his excellent customer service, attitude and determination to assist.
Many Thanks

After receiving a call from the manager who apologised for all the problems I had had whilst trying to purchase the car I was passed over to Kishan, between them they sorted everything, and I mean everything. Kishan sorted out the charging cables, the reversing camera and the floor mats. He spent over an hour explaining everything clearly and showing me how the entertainment system worked. He also ensured that the car was fully charged and had petrol in it. He has called to check that everything is ok after I got the car home and told me to call if there are any problems whatsoever. Needless to say, this has changed my view of Stellantis and You and can only say that Kishan is well worth keeping!!

I test drove a VW Passat over 3 weeks ago at the Stellantis & You garage in Preston. I loved it and put a deposit down on it. I did ask about the rear camera and how it worked. Unfortunately, no one knew it had one but I pointed out that it was quite clear in their advert!! No one knew how this worked so I arranged to come back with my partner a few days later (Thursday) to check the car over and find out about the camera. On Thursday the salesman was not their but another salesman showed us round the car which was find but when I asked about the rear camera I was again told it did not have one. I pointed out that the advert clearly states that it did. He went to check and came back saying it did have one but he didn't know how it worked! My partner and I went for a coffee to give them space to sort this out. On our return we were told that the car was going into the service department to fix the problem and that someone would call me on Monday to let me know what was wrong. I was called on Saturday to be told the same information and promising that I would be called Monday. No call Monday or Tuesday. I got a call on Wednesday but unfortunately I was pushing my disabled mother round Morrisons so couldn't talk. He told me he would call me back at 4.30 to which I agreed. 4.30 - no phone call, in fact nothing happened till the following week. I complained via the Stellantis & You website that I had not heard from anyone and that I was not getting anywhere. I went away on Thursday for a long weekend and missed two calls (no message left!) so the following Tuesday I called the garage. I spoke to a salesman who again did not seem to know anything about the situation or why the car was now back on their website for sale! I asked for the manager to call me. He said he would call me the following morning. Needless to say, no phone call at all was forthcoming. I received an e-mail on the Thursday saying they had refunded my deposit and that has been that.
Customer service has been non existent, no-one at Stellantis & You seems to care that I was wanting to buy a reasonably expensive car and I still do not know what happened about the rear view camera!
I have come to the conclusion that if this is how they treat you before you buy the car, what is the after care like!!!

Was kept informed by Heath every step of the way. Friendly, professional and helpful service. Couldn't fault him in anyway.

I had the pleasure of meeting Heath on Tuesday 4.11.25 who collected my car. What a credit this young man is the the company. Pleasant, polite accommodating Thank you.

This was the easiest car service I have ever had. I was struggling to get a lift back from Stellantis and was offered a collect and deliver service from home. I was updated on collection time and the car was delivered back earlier than I had expected. Heath was polite and respectful and explained what had been done. Excellent job. Many thanks.