Stellantis &You UK - Peugeot Preston Reviews 

756
TrustScore 4.5 out of 5

4.7

382 Blackpool Rd, PR2 2DS Preston, GB


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Rated 5 out of 5 stars

David was absolutely fantastic from start to finish! He was so friendly, approachable and, most importantly, never pushy with the sales side of things. As a woman buying a car, that really goes a l... See more

Company replied

Rated 5 out of 5 stars

David Hawkes at Stellantis Preston made the purchase of my new car such an easy process. He is so professional and a pleasure to deal with. Thank you

Company replied

Rated 5 out of 5 stars

We purchased a used Peugeot 2008 a little over a month ago now. Having shopped around many local dealers we found Stellantis (formerly Robins and Day) to be the best option, David was courteous, knowl... See more

Company replied

Rated 5 out of 5 stars

Heath porter was very professional and attentive. He had a lovely demeanour about him. Very happy, pleasant and colourful. Came to pick up the vehicle within the allocated slot time and since the d... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

756 reviews

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Replied to 97% of negative reviews

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4.7

All reviews

(756)

3,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service from Peugeot Preston – Thank You Paul & Lisa!

After months of frustration with a persistent AdBlue fault, I cannot thank the team at Peugeot Preston enough for their outstanding support and professionalism. The fault stemmed from buying the car second-hand from a small local dealer who failed to properly investigate or resolve the issue. It was Peugeot who correctly identified that the AdBlue system had been disconnected and mapped, something no one else had spotted and they showed real perseverance in getting to the root of the problem.
The Preston team went above and beyond to look after me. They were friendly, understanding, and incredibly supportive throughout the entire process. They kept me informed, offered practical advice, and went out of their way to fit the repair in during a busy period so I wouldn’t be without my car longer than necessary, they made a difficult situation much easier to manage.
Thanks to their diligence, the fault has now been resolved and my car is running smoothly again. I’ve driven over 200 miles with no further warnings, and I’m hopeful the issue is fully behind me.
This kind of service is rare, not just technically competent, but genuinely caring. I’m so grateful and would highly recommend Peugeot Preston to anyone looking for a team that truly puts their customers first.
Thank you again!

October 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Nikki, We're glad to hear we delivered such a great experience with our service dept here at Stellantis &You Preston.. If there's anything further we can do for you, we are always happy to help! Regards Chris Matthews - GM

Rated 5 out of 5 stars

Great service

Heath came to collect my car. Text before he arrived. Call once car was done and on the way back. Heath was very polite and gave great communication.

October 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Yvette Rhodes, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Stellantis &You Peugeot Preston & Heath. Regards Chris Matthews - GM

Rated 5 out of 5 stars

Collected car at the time said he…

Collected car at the time said he would, pleasant and kept me informed via text message. Returned car when said he would.

October 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Jim, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards Chris Matthews - GM

Rated 5 out of 5 stars

Helpful & friendly staff

Helpful & friendly staff.
Excellent service.

October 9, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Mrs Chamberlain, thanks for taking the time to leave a 5* review. Regards Chris Matthews - GM

Rated 5 out of 5 stars

Has usually a great service

Has usually a great service , from start to finiah, my car was picked up and dropped off, by a very polite young man, they kept me informed throught the day, dropped off, cleaned and washed

October 8, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Regards Chris Matthews - GM

Rated 5 out of 5 stars

Pleasant transaction with no pressure

Tom and Ben were very helpful. They answered our questions, gave us time to consider the issues we had to address before making a decision about the purchase.
We were not pressured into buying any products that we didn’t want.
Tom explained all the issues we needed to be aware of and dealt with the sale transaction quickly and efficiently. Dave the manager, and John who had spoken to us a few days earlier were also helpful and understanding

October 4, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi David Mcknight, thank you for taking the time to leave a 5* review for us at Stellantis &You Peugeot Preston. I am very happy you had such a great experience and I will pass along your comments to the team! Have a great day! Chris Matthews - GM

Rated 5 out of 5 stars

Purchasing a new vehicle

This will be the fourth vehicle that I have purchased a vehicle with this dealership and the second time I have dealt with David Hawkes. Each time I have received a thoroughly professional and helpful service and would definitely recommend him and this company to someone else.

September 25, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Alison, thank you for taking the time to leave a 5 *review for us at Stellantis &You Peugeot Preston. We're happy we could meet your expectations once again! Thank you for continued business & loyalty, regards Chris Matthews - General Manager

Rated 5 out of 5 stars

David was very helpful and made my…

David was very helpful and made my experience collecting my new car more relaxing and he made sure I was comfortable before I drove away

September 12, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Donna, we're so glad that we were able to go above and beyond your expectations!  Regards Chris Matthews - General Manager

Rated 5 out of 5 stars

We purchased a used Peugeot 2008 a…

We purchased a used Peugeot 2008 a little over a month ago now. Having shopped around many local dealers we found Stellantis (formerly Robins and Day) to be the best option, David was courteous, knowledgeable answering all our questions. We had a test drive and purchased the vehicle, also taking out their service plan which appears to be great value. We would highly recommend buying your next vehicle from David at Stellantis in Preston.

August 8, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Tim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Preston.  Regards Chris Matthews - General Manager

Rated 5 out of 5 stars

Excellent service

Excellent service. No pressure from David. Very helpful and knowledgeable.

August 29, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Lesley, we're happy to hear you had such a positive experience with our team! Regards Chris Matthews - General Manager

Rated 5 out of 5 stars

Friendly no fuss face to face contact

Friendly no fuss face to face contact, with a knowledgeable person and no pushy style salesman tactics. David was a nice , trustful individual whom I would fully recommend.

August 25, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Norman Mustard, we are very happy to have provided you with such a positive experience!  Regards Chris Matthews - General Manager

Rated 5 out of 5 stars

100% recommend these guys

Hi, i had my citroen air bags changed today at Your Preston branch , from the moment I walked through the door the whole experience was second to none, loveky helpful chatty staff , & just an overall good experience, I had to wait whilst me car was fixed as im not local & I had a lovely afternoon, free coffee/tea & WiFi, & my car was checked & cleaned for me in addition to the recall work.
100% recommend. & thank you, Sarah 😃

August 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Sarah, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Thanks Chris Matthews - GM

Rated 1 out of 5 stars

Pursued for unnecssary service by Stellantis Preston has now contacted me…

Stellantis Preston has now contacted me three times to book a service that isn't required for 13 months.
As the dealer responsible for servicing my car I am disappointed that I am being contacted by the dealer for a service that isn't required.
When questioned the dealer told me it was an annual service- which is not correct...
Not to be trusted.

August 19, 2025
Unprompted review
Stellantis &You UK - Peugeot Preston logo

Reply from Stellantis &You UK - Peugeot Preston

Hi Deryck, it's upsetting to hear that you did not receive the service we strive to provide. After further investigations there was a system error with dates which prompted the call centre contact facility to call you. Nobody at Preston called you and we would like to apologise for the mis-understanding and any inconvenience caused. Regards Chris Matthews - General Manager

Rated 5 out of 5 stars

A pleasurable experience buying our new…

A pleasurable experience buying our new car. Once again we were looked after by David Hawkes. David is pleasant, helpful, very professional and takes time to ensure you are aware of and understand the facts. This is the fifth car we have purchased through David. He has become a friend in that time. Top marks 10 for David. Thank you

August 12, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Susan, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Peugeot Preston. Thanks Chris Matthews - GM

Rated 5 out of 5 stars

First class service

First class service from David Hawkes at Stellantis Preston! From the moment we walked into the showroom and explained our requirements David endeavoured to help us as much as he could. We never felt pressurised into anything and secured an excellent deal by exchanging the current family car to one that better suited our needs. The whole process was stress free and simple from start to finish and I would highly recommend checking this branch out if you are thinking of getting a new car 😄🏆🚗

August 11, 2025
Unprompted review
Stellantis &You UK - Peugeot Preston logo

Reply from Stellantis &You UK - Peugeot Preston

Hi Hayley, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Preston! I am very are happy to pass along your comments to David! Thanks Chris Matthews - GM

Rated 5 out of 5 stars

Friendly, efficient service.

I have acquired several vehicles over the years from this company and its predecessor. I have always dealt with David Hawkes who has provided a friendly, efficient and hassle free service every time.

August 5, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Graeme Leathard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Preston again! Thank you for your continued support and business. Regards Chris Matthews - GM

Rated 5 out of 5 stars

On our fist visit to peugeot (preston)…

On our fist visit to peugeot (preston) we met Tim. He so polite and helpful ,from picking the car to driving it away he was always on hand. One of the best salesmen I met. Alan monks

July 31, 2025
Unprompted review
Stellantis &You UK - Peugeot Preston logo

Reply from Stellantis &You UK - Peugeot Preston

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Preston. Regards Chris Matthews - GM

Rated 5 out of 5 stars

I went in to pick my car up and David…

I went in to pick my car up and David was so helpful and cheerful which was pleasant, it made a refreshing change , he went through every part of the car was and it was a lovely experience, thank you David

July 31, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Preston

Hi Caren Yates, thanks for your praise and kind comments about our team. Regards Chris Matthews - GM

Rated 5 out of 5 stars

Brilliant Dealership

Brilliant dealership David Hawkes has to be the best salesperson I have ever dealt with he was so understanding and patient at helping me find the right car for me and very friendly too ! At no point did I feel pressured into anything and he took his time at explaining the car and on the handover totally top dealership totally top service very very impressed

July 31, 2025
Unprompted review
Stellantis &You UK - Peugeot Preston logo

Reply from Stellantis &You UK - Peugeot Preston

Mr. Anthony Taylor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Preston. Regards Chris Matthews - GM

Rated 5 out of 5 stars

David is professional and good to deal…

David is professional and good to deal with.

July 21, 2025
Unprompted review
Stellantis &You UK - Peugeot Preston logo

Reply from Stellantis &You UK - Peugeot Preston

Mr Morris, we are so pleased you enjoyed your visit to Stellantis &You Peugeot Preston! Regards Chris Matthews - GM

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