Stellantis &You UK - Peugeot Sheffield Reviews 

I have an intermitant fault on my braking system of my E208 GT. Reg K7 ODS.
I have visited the service department on three different dates.
09.05.26. Description of fault given to workshop supervisor via reception staff. I accompanied the workshop supervisor on a very short test run (approx 1 mile), then vehicle into garage for tests after 20 minutes tests concluded no fault found.
15.05.26. Revisited service department after a experiencing a near miss previous day due to brake failure.
Workshop supervisor reluctantly took the car for a test on his own followed by more garage tests allegedly. Again no fault found.
02.06.26. Revisited service department and met Workshop / Service manager who was sympathetic to my issue but had no staff to attend to my vehicle.(Workshop supervisor on holiday in Norway), He took copius notes in his log book and promised to arrange for my vehicle to be collected from my home during the following week commencing 08.06.26. and conduct extensive tests on it.
As i write this on Thursday 06,08.26. i have had no communication with Stellantis and the vehicle has covered from 2293 miles to 2560 miles on short journeys within the locale area.
I find this an appalling customer service situation.

Fantastic experience. Bought a used car very smooth process and no hard sell. Fully explained all the paperwork thoroughly and with ease. No issues and a very friendly and attentive Philip Taylor. Great sales advisor! Thank you

Good experience, with Sheffield branch, I was surprised that my repair was reasonable, they did have car 2 days as part was sent wrong first day, but was happy they manage to fix it, nice customer service, young lady Ayanda looked after us and kept us informed and gave us some discount on the price.

We have just purchased a new Peugot 2008 from Stellantis and You Sheffield. Sales executive Steve Cox looked after us very well and , in all respects, the standard of service could not have been better.

Possibly the worst customer service experience of my life, not just from a car dealership, anywhere. Stellantis & You on Penistone road Sheffield received my car on 5th May 2026. It hadn't started and a mobile technician determined the faults to be related to a problem with the timing chain. After spending many hours on calls to various people at Peugeot customer care, we got as far as Peugeot agreeing that they would pay for the repair because it was checked in a recall in December and known that Peugeot fitted the wrong chain to several years worth of 5008 vehicles. However, Peugeot wouldn't be able to use my already paid for diagnostics and needed to carry out their own, which told us exactly the same issues and cost me £150. That was Friday 8th May.

It is now 26th May and I still haven't had my car back. I have been told it is a 3 day repair. A few times I was contacted to say there was a delay on parts, never once apologised for this, just thanked me for my patience, which was wearing very thin. Monday 18th May I was told it would be ready "at worst next Monday". That was yesterday, so we're now way past the "at worst" mark.

It seems the team don't talk to each other, I was over-promised a courtesy car last Friday if mine wasn't ready. It wasn't, but I never got one because there were none available. Messages I sent were ignored, I tried calling and the service team phones weren't answered. Instead I called the new car sales team who answered immediately, so I asked to be transferred to service. I found out that all but one staff member had finished at lunch time to enjoy a nice bank holiday weekend. I haven't been able to do that because I don't have a vehicle, my kids are also on school holidays and it's so hot that we're doing very little because we haven't got a vehicle.

If you are thinking of buying a Peugeot I'd make sure you get a local garage that you know who can do your service and repairs because Stellantis & You 'service' is absolutely appalling. @ Stellantis, you can send me your generic reply from trust pilot assuring me the manager will be in touch, however it won't get me back the last 4 weeks of managing without a vehicle, all caused by Peugeot fitting the wrong timing chain and then being unable to provide an adequate service for the repair.

UPDATE: I have collected my finished car this morning (29th May).

Bought a vehicle back in March this year from Stellantis & You Sheffield.
The vehicle was based at a Bristol site and I rang the Sheffield branch to find out how I would go about the vehicle being transferred to a closer site.
I spoke to Steve from sales who explained the process and what would happen etc.
Steve got the car there and got it all sorted and it is such a lovely car.
The TPMS on the vehicle was continually turned on, I spoke to Steve and he said to take it to my local Hyundai garage to get it sorted and Stellantis will cover all costs.
To the companies word this was covered over a month after driving the vehicle away.
Customer service and following through on this despite not being a Peugeot vehicle was second to none.
Not pushy, not your usual car dealership where they take your money and there’s no customer services.
Would happily go there again.

I reported my reverse camera that had abit of water ingress from a broken seal. Was booked in quickly & able to wait for it to be looked at. Technician was friendly, didn’t catch his name, he took the time to explain things and said would get the part ordered to be replaced on warranty.

Whilst there, I noticed my car service invoice stated the wrong grade of oil. Was assured this was a mistaken invoice but offered a drain & refill for peace of mind. The girls on the front desk are very friendly & keep you updated.

Excellent experience dealing with Luke at Stellantis. No oversell, very helpful, lots of information. Very relaxed experience overall. Thank you!

Phil in car sales couldn’t have been more helpful, explained everything in detail and made the process as simple as possible.

I would just like to say I had the pleasure to deal with a lady by the name of melody I will not forget her name because she really made my day she turned it from a bad day to a happy one how ever there was a younger lady I can’t remember her name think maybe tyrel not sure but she didn’t come across as very nice a youngish lady ,but overall I will definitely recommend your company thanks again ,ps I am writing this review on before of my client who I’m a personal assistant for 😊

Very good and professional service throughout. Many thanks

A wonderful experience when buying my new car ! Klaidas helped me through it all. He was exceptional. Went through everything and made it easy . He was so professional, polite and cheerful . Nothing was too much trouble. He is a credit to this company and wish him all the best in the future. Many thanks ! Rob

Klaidas is very polite and friendly and has been a great salesman. I would definitely recommend him and stellantis

Jay was amazing from start to finish. Knowledgeable, friendly and always on hand to answer all our questions. We will definitely be back.

Fantastic from start to finish from our advisor Steven Cox. The 2nd car I’ve purchased from him and will be back again for my next car.

Luke Ingham was really helpful at Evans halshaw when we bought our new Leapmotor to3. No complaints whatsoever about dealing with him.

Our salesman Brody found us the best deal possible on our new car! He gave us excellent service throughout the process from start to finish, answering any questions we had. He made my wife and I feel extremely comfortable throughout and made the whole process incredibly smooth. Would highly recommend.

Luke has been absolutely brilliant, was amazing at showing us different options and getting us an incredible deal on a new car I hadn't even thought about or realised existed, the car and features are incredible and we are over the moon with the deal he got us! If your going to Sheffield Peugeot go speak to Luke, he's your guy!

Klaidas was very professional and helpful

From the second I rang the garage to enquire if the car was still available Brody as been nothing but helpful, no pushy sales techniques at all.
I arranged a test drive, Brody was informative throughout and professional.
The car was in great condition and the chips I had concerns about were all taken care of.
On collection the process was the smoothed and quicket Iv know when buying a car in and out in the hour!!
Brody ensured that I was informed throughout the whole process and even after collection he as contacted me to make sure everything is ok
Iv brought a LOT of cars and this garage is the best one Iv brought a car from without a doubt- I would highly recommend and would return.
I would highly recommend Brody as well.
Thank you