Having worked in London for a Peugeot dealer( Warwick Wright) it is nice to see a dealership that compares with the big boys A credit to the Stellantis Brand
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Having worked in London for a Peugeot dealer( Warwick Wright) it is nice to see a dealership that compares with the big boys A credit to the Stellantis Brand
Company replied
Friendly , helpful staff . Relaxing facility . Service carried out efficiently . We live across the other side of Sheffield but have never had any success acquiring a courtesy car , they don’t both... See more
Company replied
Had our Citroen DS3 airbag changed due to the stop drive safety recall at this branch. Just want to say thank you to Scott who went over and beyond to make sure we got back on the road, he kept us inf... See more
Company replied
We visited "Stellantis and You" on Penistone Road in Sheffield today. We were enquiring about purchasing a used Peugeot 108. We were helped to explore our options by Kieran in car sales. He was very... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
615 Penistone Road, S6 2GA, Sheffield, United Kingdom
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From the second I rang the garage to enquire if the car was still available Brody as been nothing but helpful, no pushy sales techniques at all.
I arranged a test drive, Brody was informative throughout and professional.
The car was in great condition and the chips I had concerns about were all taken care of.
On collection the process was the smoothed and quicket Iv know when buying a car in and out in the hour!!
Brody ensured that I was informed throughout the whole process and even after collection he as contacted me to make sure everything is ok
Iv brought a LOT of cars and this garage is the best one Iv brought a car from without a doubt- I would highly recommend and would return.
I would highly recommend Brody as well.
Thank you

Reply from Stellantis &You UK - Peugeot Sheffield
Brody and Jayedur were the most patient and caring hosts we've ever met. We had a long stay because of certain reasons, yet the hospitality received by everyone at Stellantis and you Sheffield was wonderful:) Thank you both and everyone else for all your help and support.

Reply from Stellantis &You UK - Peugeot Sheffield
Great experience, explained well, made the process simple

Reply from Stellantis &You UK - Peugeot Sheffield
I recently purchased the new Peugeot 3008 2024, and I couldn’t be happier with the experience. Jay from Stellantis was incredibly helpful throughout the process, he made sure everything was easy to understand and guided me to get the best possible deal. His knowledge and advice were spot on, making the entire purchase smooth and stress-free. Big thanks to Jay and the Stellantis team for their outstanding service.

Reply from Stellantis &You UK - Peugeot Sheffield
I had help from Jay who was very helpful and made the process simple. He helped with registering the new vehicle I'd purchased as well which I appreciated. He also went out of his way to fix a small flaw with the car before handing it over to me and I was grateful for the honesty as it was not something I would have noticed myself.

Reply from Stellantis &You UK - Peugeot Sheffield
Sold a leapmotor by Brody and very happy with our experience. Car delivered at expected time, and Brody took as much time as we needed to go through all the tech on the car.. and has been very communicative throughout the entire process. Very happy with our service.

Reply from Stellantis &You UK - Peugeot Sheffield
Luke Ingham went above and beyond. From helping me choose the right car, explaining the services and requirements. Nothing was too much trouble. I really can't thank him enough. I've not only brought a fantastic car, the whole experience was easy and stress free. That's all thanks to Luke.

Reply from Stellantis &You UK - Peugeot Sheffield
The worst customer service i have ever experienced... After I had a major service, not even 400 miles later, a warning light appeared with an engine oil pressure fault. I checked the oil, and they had put close to double the amount of oil needed; it was way past the max level on the dipstick.
Went to the dealership, showed a mechanic a video and picture. He agreed it was too high and asked for the car to be brought in to run a diagnostic and drain the excess oil. I didn't hear anything for two days until I got a call saying I needed a new wet belt. Mind you, I asked repeatedly in person and over text for it to be checked during the service, and they said they had done so.
So now, within a month/400 miles, I've gone from the car being spot-on after the service to now being £1360 down. Obviously, I've complained, and zero accountability has been taken. I requested a refund for the major service that cost £360, but it was refused because, according to them, the oil level was totally fine. They claimed I must have had the car on a slant or uphill.Shocker I didn't. I was on a flat road and I had pictures from two separate days. They then sent me a video of a mechanic putting the dipstick in and out. I had to laugh because it was such a joke. It was clearly taken either after they did the repair or, more than likely, moments after I asked for proof that the oil level was correct the entire time.
The reception are pretty much useless I had to constantly chase them for status updates. When you do manage to get through to talk to them, you are either put on hold until they cut you off or, as happened twice, they transfer you to another customer. I had a lovely chat with a lady who was also having issues with the terrible customer service.
I've already filed a formal complaint with Peugeot and will be taking further action with the motor ombudsman, as the customer care and service I received was nothing short of a disgrace. I will never take my car back there again, and I will most definitely never purchase another Peugeot if this is the kind of customer service they provide.

Reply from Stellantis &You UK - Peugeot Sheffield
This is my second brand new car sold to us by Rebekah of the Sheffield Peugeot group & what can I say, she is so polite and very helpful letting me know everything about the deals they have on! she goes above and beyond, calls you back when she said she would! a credit the company :)

Reply from Stellantis &You UK - Peugeot Sheffield
The customer service I received from Jay was exceptional. I get very anxious dealing with online tech but Jay put me at ease by being understanding and showing patience and making sure I understood everything relating to the sale of my new Peugeot. He turned something I was dreading into an enjoyable experience. Jay is an asset to the company.

Reply from Stellantis &You UK - Peugeot Sheffield
Our new motor home has had a tyre pressure monitor warning light on from two months of ownership. Its been into Stellantis Sheffield 2 times and it wasn’t fixed. For the 3rd time we left it with them for 6 weeks as it is now due for an MOT and yes 6 weeks on and it still hasn’t been sorted. If it isn’t sorted it won’t pass the MOT. Our MOT IS DUE WHERE DO WE GO NOW ! Don’t buy a Peugeot if this is the aftercare 3 years on !!!!

Reply from Stellantis &You UK - Peugeot Sheffield
Work completed promptly. Friendly and helpful service.

Reply from Stellantis &You UK - Peugeot Sheffield
The Service Reception was most helpful and the service was done efficiently and completed in a timely manner. The car was nicely cleaned.

Reply from Stellantis &You UK - Peugeot Sheffield
Amazing experience for us, jay (our car dealer man) helped up as we are all new to this and did such a perfect job!! Welcoming happy vibes from and great communication. Highly recommended to anyone second thinking it or even if your not thinking about it, go for it.

Reply from Stellantis &You UK - Peugeot Sheffield
Been with this company for years - why would I change when they are this good? Just bought a new car from them. Exceptional service especially from Rebekah and Dave. They really went over and above to make sure every detail was covered. Excellent after sales follow up as well

Reply from Stellantis &You UK - Peugeot Sheffield
11/10 I’d say. Excellent service delivery, customer service and Value.

Reply from Stellantis &You UK - Peugeot Sheffield
Just got back from a test drive of the C10 with Brody.
He was very polite knowledgeable about a newish car and went a bit further than most with a few tips on customising the apps good experience and puts the car near the top of my list.

Reply from Stellantis &You UK - Peugeot Sheffield
This is our 9th car from this dealership team and we have always had excellent service from various sales members.
We were looked after by Jay this time and he was absolutley fantastic from start to finish.
We called in for a chat after Jay contacted us as our current deal was nearing the end and walked out with a new car !
Jay was professional and friendly and had great knowledge of the cars,he was a pleasure to deal with from start to finish.
He made the whole sales process hassle free and couldnt have done more to help,an absolute star and a real asset to Stellantis.

Reply from Stellantis &You UK - Peugeot Sheffield
I recently came in and was interested in buying a 208. Jay offered me a test drive, gave me lots of information and helped me through the entire process. He was kind and very helpful the whole time, and made the experience of buying my first car an enjoyable and stress free one. I would highly recommend this dealership, and Jay in particular to anyone interested in buying a car.

Reply from Stellantis &You UK - Peugeot Sheffield
Had a fantastic experience with the Penistone Road, Sheffield branch! All staff I dealt with were super friendly . Kept me fully up to date with the work on my car and totally kept to their time with the vehicle as promised. Highly recommend . Special thanks to Melody and Scott

Reply from Stellantis &You UK - Peugeot Sheffield
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