I wasn’t going to do another review but seeing as you asked. Here’s another. It’s funny, when I needed your support you were nowhere to be seen, now the car’s been purchased I can’t get away from you.... See more
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I wasn't sure what I wanted in a car tbh. I spoke with Henry, from Sales...... just the most delightful young man. He went through all my options thoroughly. Found out what my preferences were.... See more
Company replied
Lovely and helpful staff. Very welcoming and is very detailed during conversations. Lauren Dean especially was more than happy to help, she was very polite and courteous and made us feel very at eas... See more
Company replied
From the moment we walked into the show room, we were made to feel welcomed by all members of staff, we found all members of staff helpful & knowledgeable, we were guided through the sales process qui... See more
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Fleming Way, Crawley, West Sussex, RH10 9NS, Crawley, United Kingdom
- 0129 3300 366
4.7
Excellent
857 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From the moment we walked into the show…
From the moment we walked into the show room, we were made to feel welcomed by all members of staff, we found all members of staff helpful & knowledgeable, we were guided through the sales process quickly & easily, made it an extra pleasure to buy a new new car, which we love!.
July 10, 2026
Unprompted review
Absolutely fantastic service…
Absolutely fantastic service from Henry. Super friendly, helpful, knowledgeable and patient - he is a real credit to Stellantis.
August 19, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Thank you so much for your fantastic feedback! We’re delighted to hear that Henry provided such friendly, helpful and knowledgeable service. We’ll be sure to share your kind words with him — he’ll be thrilled to know his patience and dedication made such a positive impression. He really is a credit to the team at Stellantis! ⭐
Reply from Stellantis &You UK - Vauxhall Crawley
Hi Becky, please reach out to me to discuss on 01293300366. Regards Lee
Just the best experience from a Car Dealership…
I wasn't sure what I wanted in a car tbh. I spoke with Henry, from Sales...... just the most delightful young man. He went through all my options thoroughly. Found out what my preferences were. Explained with a great deal of patience each option. Every stage we went through, he was just the best. Such a great personality. Liked him as soon as we started our discussion.
I now have a new car as from October, and I'm over the moon. Because I wasn't sure about the size of the Fiat 500, Henry took me out in one thatwas on the premises. That was it! I was sold.
Please put it on Henry's record, that I am one very happy and excited customer.
Bloody brilliant experience today.
Promote Henry or give him a rise.
Thanks goes out to Stellantis and Henry Firzgerald x
August 18, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Thank you so much for taking the time to leave such a wonderful review! It’s fantastic to hear how much you enjoyed your experience with Henry and that he took the time to understand exactly what you were looking for.
We’ll absolutely make sure Henry sees your kind words — he’ll be delighted to know that his patience, knowledge and personality made such a difference. And we’re thrilled that taking the Fiat 500 for a drive helped you make your decision!
Congratulations on your new car — we’re so pleased to hear you’re over the moon and excited for October. We look forward to seeing you again and hope you enjoy every minute behind the wheel!
Thank you again for choosing us and for the brilliant feedback. We’ll certainly put the “promote Henry or give him a rise” suggestion on record! 😄
All the best, Lee
Issy was great from start to finish
Issy was great from start to finish, not at all pushy and kept us up todate.
August 17, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Maxine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
When will it end?
I wasn’t going to do another review but seeing as you asked. Here’s another. It’s funny, when I needed your support you were nowhere to be seen, now the car’s been purchased I can’t get away from you. Maybe don’t request feedback when you cost your customers thousands in repairs and provided shockingly poor customer service.
August 14, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
sorry you have experienced an issue. We are discussing this with you directly
New Citroën purchase
Very helpful when purchasing new vehicle. A little delay in receiving car but overall experience was very good. Many thanks to Nathan, Isabell, Natasha and Louise.
July 15, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Thank you so much for your fantastic review! We’re delighted to hear that you had a very good experience purchasing your new vehicle. We really appreciate your patience with the slight delay in receiving your car.
Nathan, Isabell, Natasha and Louise will be thrilled to know their help made a positive difference. We hope you’re enjoying your new vehicle and wish you many happy miles! 🚗😊
bad service…
to day called this stellantis dealership to reply to an e mail i had been sent they we will call you back to day friday 7-8-26 still no reply i am still waiting for an supauorgard kit in the week they sent me 4 spray cans in a bag with stellantis on the the type you can buy at any showroomi then contacted supagard and they sent me a picture of the after care kit i should have it was nothing like what they sent me still no service history for the car i valued the car i purchased off them in june and in the short time i have owned the car i have lost nearly £4000 through having no history today i have spoken to people in the trade to get this sorted lets hope i get this sorted on monday if they think iam going away they had better think again i have a car that is worthless
August 7, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Thank you for taking the time to leave your review. We are very sorry to hear about your experience and fully understand your frustration, particularly regarding the service history and Supagard aftercare kit.
We take your concerns seriously and are currently looking into the history of your vehicle and the correspondence relating to the aftercare kit. We will locate and review the relevant records on Monday, and either Izzy or Devon Frost will contact you directly once we have established what has happened and what needs to be done to resolve the outstanding issues.
We appreciate your patience while we investigate this properly. We want to make sure we have all the correct information before responding to you and will do our best to get this resolved as quickly as possible.
Thank you again for bringing this to our attention. Lee
Knowledge of various cars and options considered
Knowledge of various cars considered
August 5, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Caroline, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
It was amazing Lauren was very helpfull…
It was amazing Lauren was very helpfull and understanding and helped with all questions and conserns to make a smooth transition. This is the Crawley branch
August 5, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Antoinette Woolnough, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
The car deal was very good lauren was…
The car deal was very good lauren was gret
August 3, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Mr M, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Brilliant customer service
Lauren was absolutely amazing, brilliant customer service and very knowledgeable. Couldn’t recommend the dealership enough!
July 31, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Olivia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Great friendly service
Great friendly service, everything explained clearly,updated at all times. We would have no hesitation in recommending Vauxhall.
July 27, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Pam Lehec, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Staff are always helpful and can’t do…
Staff are always helpful and can’t do enough for you.
July 27, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Mrs Brooks, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Lovely and helpful staff
Lovely and helpful staff. Very welcoming and is very detailed during conversations.
Lauren Dean especially was more than happy to help, she was very polite and courteous and made us feel very at easy during the whole process.
July 24, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Lauren Robinson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Isobel Nichols was very helpful with…
Isobel Nichols was very helpful with the selection of my vehicle, the colour and the delivery time. Nothing was to much trouble.
July 20, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Mr Robin Nelson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Nice showroom and very knowledgeable…
Nice showroom and very knowledgeable staff especially Phil who helped all the way
July 15, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Lawrence Willis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
great showroom happy with my experience…
great showroom happy with my experience staff , Phil was great too thankyou will recommend to my friends about the good service
July 15, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Mrs Anita Willis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
company is great and staff especially…
company is great and staff especially Phil was attentive to our needs will highly recommend in the future thank you
July 15, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Anita Willis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
INTERNAL ⭐⭐⭐⭐⭐ Outstanding Service from Lauren at Stellantis Vauxhall Crawley I recently purchased a car from Lauren at Stellantis Vauxhall Crawley, and the experience was outstanding from start to
Lauren was excellent and easy to deal
July 16, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Carol Skinner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
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