Sold my retired mother a £27,439 Mokka on 18 July and agreed to settle the finance on her part-exchange. 53 days on, they still haven't. We've been fobbed off the entire time — told it was "being look... See more
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See what reviewers are saying
Many thanks to Lauren and her team. They were exceptional and definitely went above and beyond for us. Would totally recommend and will definitely be using again in the future.
Company replied
Nice meet and greet to start with when arriving At showroom. Sales person John hay was very efficient in dealing with sale and communication was excellent. Would highly recommend
Company replied
John at Crawley made us feel welcome. Explained things well and if he didn’t know found out the answer and came back to me. Good experience ordering a new car and I wasn’t expecting it to arrive this... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Fleming Way, Crawley, West Sussex, RH10 9NS, Crawley, United Kingdom
- 0129 3300 366
4.7
Excellent
863 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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Thank you so much to Lauren Dean who…
Thank you so much to Lauren Dean who helped me choose my car took her time with me and explained everything even when I was indecisive about what I wanted!!
February 17, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Phoebe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
The staff were very helpful and very…
The staff were very helpful and very friendly especially Tim who talked me through the whole service process
February 2, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Daniel, we're so glad that we were able to go above and beyond your expectations!
Very welcoming and accommodating with…
Very welcoming and accommodating with the questions I had, carried out works that I was concerned about. Overall and excellent and straight forward purchase. Lauren was a great help and communication was excellent
January 30, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Tim and Brodie were very supported and…
Tim and Brodie were very supported and provided a fantastic service thank you
January 29, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Reply from Stellantis &You UK - Vauxhall Crawley
Anne Connolly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Amazing customer service and updates on…
Amazing customer service and updates on vehicle status. Would highly recommend to buy a car from here and Lauren has first class customer service
January 27, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Hazel West, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Great experience at Crawley
Great experience at Crawley dealership . Everyone l spoke to was very helpful and courteous. Kieron was great and did all he could to help actually phoning back when he said he would! Easy to deal with.
January 22, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Brett Newton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Lauren Dean was brilliant
Lauren was brilliant, super knowledgeable about these cars. She went above and beyond to get my car ordered, MOT and clean done and processed with very short notice. She was very patient. Thank you, it's made a big difference in why I came back for the car! Other car sales people have been naff!
January 23, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Zoe Laverick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Lauren was incredibly helpful and so…
Lauren was incredibly helpful and knowledgeable A real credit to the team. Thank you so much for all your help.
January 22, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Gill C, we're so glad that we were able to go above and beyond your expectations! Thank you for purchasing your new vehicles from our advisor Lauren Dean here at Stellantis &You Crawley
We dealt with Lauren explained…
We dealt with Lauren explained everything for us very polite would highly recommend
January 22, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Kenneth Hart, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Lauren was amazing
Lauren was amazing. Been to multiple different dealerships and service was questionable however, upon coming to stellantis and meeting Lauren we were sold.
Will come back in future just for her and the service she provided.
January 10, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
We're glad to hear we delivered such a great experience and thank you for purchasing from Stellantis &You Crawley. If there's anything further we can do for you, we are happy to help!
Great experience
Izzy was great throughout the whole buying process. Any slight issues were easily sorted. Great service from start to finish.
January 7, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Tom Joseph, thank you for your kind review; we are happy to pass along your comments to Izzy Nichols and the team here at Stellantis &You Vauxhall Crawley!
Remarkable Buying Experience
Remarkable Buying Experience.
Izzy has been excellent in dealing with our car purchase from the very beginning. Very friendly and made every possible thing she can to ensure that the delivery was on time even though there were unexpected challenges in getting our vehicle ready. I would highly recommend her service, thanks Izzy :)
January 7, 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Sandeep, we're glad you had such a wonderful experience with our advisor Izzy Nichols! Thank you for purchasing from Stellantis &You Crawley
Very easy to work with staff all ways willing to help where it is needed all ways polite and friendly
Very easy to work with staff all ways willing to help where it is needed all ways polite and friendly. Lauren was all was on the end of the phone to help with problems
December 31, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Tina Crow, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Exceed all expectations and more
December 30, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Dale Hennell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Very helpful professional
Izzy Nichols was very helpful, friendly and professional and a great help in securing my new car. She went the extra mile and deserves employee of the month/ year if Vauxhall issue them.
December 29, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Morning Terry, I shall pass on your wonderful words to Izzy. She is doing a fantastic job and agree she is deserving of employee of the month. Thanks Lee
Great Staff!
Lauren has been taking care of me for the past 3 years, now onto my second car with Vauxhall Crawley! All the staff are amazing, and helpful. Definitely recommend to family and friends.
December 28, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Hi Shaunie, thanks for your kind review, i will pass it on to Lauren. Thanks Lee
Returning customer for New Car
We have used this garage in the past and have always dealt with Lauren. Easy, informative, and no stress. 😊
December 23, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Nicholas Haworth, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Vauxhall Crawley.
Reply from Stellantis &You UK - Vauxhall Crawley
Hello Lee Goodes, thank you; we appreciate your feedback!
Great service
Once again Vauxhall Crawley came up with the goods
Special thanks to Laura who made us welcome again and knew exactly what my wife wanted and came up with the right choice
This is 5th car we have had from the Crawley branch sure it won’t be the last
December 17, 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Hello Philip, thank you; we appreciate your feedback!
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