Stellantis &You UK - Vauxhall Crawley Reviews 

863
TrustScore 4.5 out of 5

4.7

Fleming Way, Crawley, West Sussex, RH10 9NS Crawley, GB


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Rated 1 out of 5 stars

Sold my retired mother a £27,439 Mokka on 18 July and agreed to settle the finance on her part-exchange. 53 days on, they still haven't. We've been fobbed off the entire time — told it was "being look... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Lauren and her team. They were exceptional and definitely went above and beyond for us. Would totally recommend and will definitely be using again in the future.

Company replied

Rated 5 out of 5 stars

Nice meet and greet to start with when arriving At showroom. Sales person John hay was very efficient in dealing with sale and communication was excellent. Would highly recommend

Company replied

Rated 5 out of 5 stars

John at Crawley made us feel welcome. Explained things well and if he didn’t know found out the answer and came back to me. Good experience ordering a new car and I wasn’t expecting it to arrive this... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • Fleming Way, Crawley, West Sussex, RH10 9NS, Crawley, United Kingdom

  • 0129 3300 366

4.7

Excellent

TrustScore 4.5 out of 5

863 reviews

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4.7

All reviews

(863)

3,026 reviews in the last 12 months

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Rated 5 out of 5 stars

The sales people very knowledgeable and…

The sales people very knowledgeable and able to help us find the right car for our needs

December 17, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Hello Nat, thank you; we appreciate your feedback!

Rated 5 out of 5 stars

Positive experience

Positive experience

Excellent service from Harry Wilson including delivering car to me

November 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Sarah, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Buying a Vauxhall Corsa

We have dealt with the company for many years and have never been disappointed with the care and attention we have received. This visit to buy a car we were very impressed with the excellent attention we received from Izzy Nichols who explained everything and made the whole sales process stress free.
Ivan Thorne

December 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Ivan Thorne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

Good experience

Very good buying experience throughout the process. Have known Lauren for many many years. Very good sales person she can sell you rocks on the road.

December 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Nimrod Muringani, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Great service

Lauren was very professional and made the whole process very straightforward.

December 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Philc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

Second time purchasing a car from…

Second time purchasing a car from Stellantis and you in Crawley and what a great experience it has been again, sales team are really customer focused and make things so easy. No pressure or obligation to buy which is really reassuring, highly recommend Lauren Dean she’s a great member of the sales team!

December 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Hi Sam, great to hear you had a great experience, i will pass on your great review to Lauren.

Rated 5 out of 5 stars

Extremely Efficient

Lauren was extremely friendly efficient and had everything ready in good time

Highly recommend 👌 excellent experience

December 6, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Mark Woods, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

I was served by lauren Dean and she…

I was served by lauren Dean and she showed exceptional service and was very patient with me while I was making decisions and would recommend to someone buying a car 100%.

Quick and efficient and was quick to give me the information I wanted.

December 5, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Rhys France, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

Lauren was absolutely amazing…

Lauren was absolutely amazing throughout the whole experience. Professional, friendly and experienced.
Highly recommend. A credit to the company.
Thank you so much.

November 23, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Sharon Chaston, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

Great service for 2 new cars

We wanted to get 2 new cars and part exchange our current ones. We initially did not have the budget or availability in the stock for what we wanted. However, Lauren and Devon worked to get 2 perfect cars in at great prices and even worked through a tricky situation out of their control to sort this out. Have left with 2 great cars that we are more than happy with thanks to Lauren working hard to meet our needs

November 26, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

Lovely relaxed experience

Lovely relaxed experience. Lauren explained everything clearly and was very patient with us. Would recommend.

November 22, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

John, West Sussex., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

Great sales team

Great sales team, great service. Every visit to Stellantis Crawley was made to feel like a VIP. Time taken to explain car features and benefits. Experienced was not rushed, as a customer I felt I had time to reflect to make the right decision

November 22, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Wendy Pollard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

Car purchase

I had an excellent experience from the moment I walked through the door to the moment I drove away.

Lauren was the member of staff who I had the pleasure of dealing with. Her service was informative, professional, helpful and very polite.

Thank you!!!

November 22, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Sal Ahmet, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

Straight forward apart from signing…

Straight forward apart from signing financial documents. Lauren was very helpful and patient

November 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Thank you for your review Mr Any. - We thrive for a hassle free service and we are pleased that Lauren has delivered this experience. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Lauren was incredibly helpful

Lauren was incredibly helpful and guided me through the finance process. 10/10

November 19, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Andrew Le Page, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Excellent staff

Excellent staff. Polite and helpful. Lauren Dean Sales Executive was first class. We are very happy with our Corsa.

November 19, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Graham Muir, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

A Great Buying Experience

We found the car we wanted in another area. Our local dealer arranged for it to be transferred locally for us. We had a brilliant experience with Izzy Nichols. She was so friendly & helpful. She didn't push us into having any insurances we didn't need & always made sure we were happy with our new car. Thank you Izzy.

November 17, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Kiwisue, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

Great service from Lauren Dean

Great service from Lauren Dean, made everything run smoothly, understandable and very efficient.
Lauren made us feel very relaxed and was able to answer all our questions.
Always a pleasure to deal with her.
Makes a lovely coffee too

November 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

John Gilson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.

Rated 5 out of 5 stars

A very nice lady to buy a car from

I found Lauren very helpful in explaining how l need to proceed ln my insurance claim and showing me what cars are on sale which meet what l was looking for and after my choice was made in explaining all the details and forms that I needed to fill in,as well as being very pleasant to talk to would recommend her to anyone looking to buy a car. Derick offer

October 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Crawley

Derick Offer, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

My new Vauxhall car

Izzy is a great lady,she helped us a lot,she is amazing,so if you want to buy a car or to change yours go 100% with her. Thank you Stellantis&you!!!

October 31, 2025
Unprompted review
Stellantis &You UK - Vauxhall Crawley logo

Reply from Stellantis &You UK - Vauxhall Crawley

Anca Ilinca, we're so glad that we were able to go above and beyond your expectations!

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