Sold my retired mother a £27,439 Mokka on 18 July and agreed to settle the finance on her part-exchange. 53 days on, they still haven't. We've been fobbed off the entire time — told it was "being look... See more
Company replied
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Sold my retired mother a £27,439 Mokka on 18 July and agreed to settle the finance on her part-exchange. 53 days on, they still haven't. We've been fobbed off the entire time — told it was "being look... See more
Company replied
Many thanks to Lauren and her team. They were exceptional and definitely went above and beyond for us. Would totally recommend and will definitely be using again in the future.
Company replied
Nice meet and greet to start with when arriving At showroom. Sales person John hay was very efficient in dealing with sale and communication was excellent. Would highly recommend
Company replied
John at Crawley made us feel welcome. Explained things well and if he didn’t know found out the answer and came back to me. Good experience ordering a new car and I wasn’t expecting it to arrive this... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Fleming Way, Crawley, West Sussex, RH10 9NS, Crawley, United Kingdom
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Isobel (Izzy) delivered 5 star sales service from the moment I visited the Vauxhall Crawley forecourt/showroom. She guided me through part exchanging my old Vauxhall Astra, arranging free 5 day insurance on my new Vauxhall Corsa and new owner registration and taxing new car. Am so happy with the price we paid, the customer service received and the drive quality and comfort of my new car. Would highly recommend Robins & Day (Vauxhall Crawley) to friends and family.

Reply from Stellantis &You UK - Vauxhall Crawley
Amazing service from Izzy, extremely helpful and a very quick turn around from choosing the car to getting it ready for collection. The car looks superb and i’m so happy with the whole experience, thank you Izzy!!

Reply from Stellantis &You UK - Vauxhall Crawley
Lauren Dean most helpful on pre-sale, sorting out the problem we had with Octopus Energy to arrange for home fitting of power unit
And final hand over of Frontera

Reply from Stellantis &You UK - Vauxhall Crawley
Excellent, prompt and friendly service. Everything explained and all my queries answered. Lauren and Lee looked after me so well! My lovely new (to me) car was delivered on time as agreed. One very happy customer and would highly recommend this dealership to anyone looking for a new or pre-loved car.

Reply from Stellantis &You UK - Vauxhall Crawley
The communication and advice I received from Lauren during the process of upgrading my car was great, approachable, friendly and kind.
Vauxhall is a great dealership and I love my car, Vauxhall customer services are always very helpful if there’s ever a concern or worry.

Reply from Stellantis &You UK - Vauxhall Crawley
Lauren Dean made us very welcome and met our demands without any issue. Would come back again

Reply from Stellantis &You UK - Vauxhall Crawley
Excellent service from Izzy and Lauren in the Crawley branch. Looked after me from beginning to end.

Reply from Stellantis &You UK - Vauxhall Crawley
I have bought many cars from Crawley and had no issues. Lauren looked after me well and my family members all have Vauxhalls and every time the service has been excellent

Reply from Stellantis &You UK - Vauxhall Crawley
Excellent customer service, friendly staff

Reply from Stellantis &You UK - Vauxhall Crawley
Can't fault the service from Lauren Dean, went above and beyond, due to the original car been storm damaged in transit. This then caused an issue that was dealt with quickly, rather than waiting a further 6 weeks, a new one was sourced quickly.

Reply from Stellantis &You UK - Vauxhall Crawley
Friendly staff at Vauxhall Stellantis Crawley. Really helpful with the purchase of my car and always available to talk to me in person.

Reply from Stellantis &You UK - Vauxhall Crawley
Lauren was extremely helpful and knowledgeable about the vehicle we were viewing. Highly recommended.

Reply from Stellantis &You UK - Vauxhall Crawley
Kieron Smith was really welcoming when we popped in to enquire about a new car. He was personable and although it was his 4th day with the business - he wasn't phased with his new surroundings or being able to advise us on the car we were looking at (and have since purchased!) All through the process, Kieron has kept us informed of next steps and has followed up super speedily with email confirmations etc etc. He made the whole buying experience a great experience and look forward to being able to pick up our car. He's a real asset to the dealership - great personality.

Reply from Stellantis &You UK - Vauxhall Crawley
Lauren was fabulous! Very knowledgeable of the car, no hard selling. Made the whole process from start to finish really easy. So if you walk into this dealership, ask for Lauren Dean. 🤩

Reply from Stellantis &You UK - Vauxhall Crawley
Great service from Lauren and the car was ready to collect earlier than expected , would use again and recommend

Reply from Stellantis &You UK - Vauxhall Crawley
Great experience
Friendly staff, was offered a couple of test drives.
Lauren was worried when the exchange date had to be changed.
Nothing was too much trouble. Lots of emails to keep me updated

Reply from Stellantis &You UK - Vauxhall Crawley
Where do I even begin?! From the moment I walked into Stellantis Crawley, I felt like royalty — and by the time I drove away in my gorgeous, immaculate, absolutely purring used Vauxhall Corsa, I genuinely felt like I’d just made one of the best decisions of my life.
Let me start with Devon — a total superstar from the word go. You know when someone just gets it? That was Devon. Warm, knowledgeable, never pushy — just honest, enthusiastic, and clearly passionate about making sure I drove away with the perfect car for me. He listened to what I was looking for, took the time to understand my budget and my lifestyle, and then showed me a Corsa that, frankly, felt like it had been waiting just for me.
The car itself? OH. MY. GOODNESS. You’d never know it was used. It looked brand new. Immaculate inside and out. Every surface gleamed, every button worked like a charm, and it drove like a dream. Smooth, responsive, and surprisingly zippy — the Corsa is so much more than I expected. Parking sensors, infotainment screen, Bluetooth, the lot. And the fuel efficiency? Already saving me a fortune. I’ve honestly fallen in love with it.
But back to the experience — this is where Stellantis Crawley really blew me away. The entire team was friendly, helpful, and genuinely seemed thrilled to be handing me the keys. They walked me through everything with patience and transparency: full service history, warranty details, financing options, and even offered to tax the car there and then so I could drive off stress-free.
They made me feel seen, heard, and valued — which is rare enough these days, let alone at a car dealership. You can tell the team cares not just about cars, but about people. And that makes all the difference.
To anyone even thinking about buying a used car: DO YOURSELF A FAVOUR and visit Devon and the incredible team at Stellantis Crawley. Whether you’re a first-time buyer or a seasoned car enthusiast, I promise you’ll walk away with a big smile and the car of your dreams.
💯% would recommend.
💯% would return in the future.
💯% still smiling every time I see my Corsa on the drive.
THANK YOU, DEVON! THANK YOU, STELLANTIS! YOU’VE MADE ME A CUSTOMER FOR LIFE! 🙌🙌🙌

Reply from Stellantis &You UK - Vauxhall Crawley
Very happy with my visit in Stellantis Crawley. Isobel was very professional and i was very pleased with her approach. If I want to buy a car in the future I would definitely speak to her.

Reply from Stellantis &You UK - Vauxhall Crawley
Issy was brilliant and helped us negotiate our way to part exchanging our Astra for our new car

Reply from Stellantis &You UK - Vauxhall Crawley
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