Stellantis &You UK - Vauxhall Wimbledon Reviews 

Maitri was excellent with me, great service and answered every question i had, would really recommend her to anyone!

Took car in for service and airbag recall.
Car came back with bodywork damage and other issue (incorrect vim ID and oil) they left someone else’s keys in my car.
A shambles of an operation and they know how bad they are! Yet the keep screwing people over!

Great service from start to finish. I had my Vauxhall Astra serviced today and I’m very happy with the service I received. Helin Asmagul was friendly, professional and explained everything clearly. The work was done efficiently and the car is running well. I would definitely recommend them and will be using their services again.

Manny was very nice. Was a bit of waiting tho.

Maitri was super helpful guiding us through the car buying process. She took away all the stress. Definately s better experience than the big car supermarkets

My new car had several defects, one being a leaking petrol tank. Stellantis Wimbledon, who sold it to me, had the car in for several days and told me it was fixed, but the leakage continued. They are completely uncontactable in any meaningful way. They say they'll get back to you and don't. As it is dangerous, I am getting the car repaired locally and suing them for the cost. In addition they damaged the bodywork but again despite having formally assessed the damage twice said they couldn't deal with it because they needed to talk to their boss (!) who is apparently rarely there.
MY ADVICE IS AVOID AT ALL COSTS

Our Peugeot 3008 had its annual service last week at Stellantis & You Wimbledon, since then we have had to have the AA out twice in 3 days with faults on the car and it’s now deemed not drivable.

Called Stellantis & You to get the car booked in to be repaired, but told the next available date is not until mid-September.

The car cannot be driven, and we now have a 6 week wait for it to even get looked at! No curtesy car. Is a 6 week wait really acceptable? Would the CEO Richard Garbutt be happy with this level of service for his car?

Maitri was very helpful from the first time we met. We didn’t agree on to purchase a car right away but she has followed up with me on how I’m getting on with my search and I really appreciated that and that made a big difference for me to choose Vauxhall. We agreed to meet again and we managed to agree on a deal. She has given me every information throughout fully, explained everything deep into details. She wax extremely helpful and friendly as well. Highly recommend her!

Excellent service

Maitri greeted us on forecourt and showed us around and explained about the different cars she was selling
We went on a test drive with her and we felt very safe and at ease with her and she explained all the buttons / features
We then want inside to sort out the finance which was great
We both left feeling that we have received great professional service and would recommend that you come in to see her
Thanks

I just want to say a big Thank you to stellantis Wimbledon. I want also give a special shoutout thank Anthony for his service. He was very professional, help answer every question. I would him recommend to any looking to purchase for Stellantis.

Excellent service. Excellent staff. Thank you Moe

Excellent customer service! Big thank you to Moe for making this a pleasant experience.

I would like to say a big thank you to all who were involved in collecting and delivering my dad’s mobility car and for the excellent professional service provided by Stellantis including the MOT, the cleaning, collection and delivery.
Will definitely use this garage again.
Thanks again all your help.
Mr a thornley

Very good service at Stellantis Vauxhall Wimbledon Nova who dealt with my wife and myself was very pleasant, polite and helpful

I was assisted by Maitri who went through information with me and took the time to answer my questions well and arranged my test drive.
Following initial day, I was able to clarify things as I went on. I have had a good experience of this process.

I must be clear that my initial experience was positive. A gentleman called Robbie, was wonderful! He was polite and very helpful ( befitting of most employees at the branch). After paying for my initial service the day before, the next day I went to collect my car from the branch in Wimbledon. Upon arrival, I noticed it was busy. After 15 minutes, I asked a member of staff which section I should sit in to collect my car ( It had already been serviced, washed and vacumed). She was clearly peturbed , abbrassive and abruptly replied " There are only two of us someone will call you when we are ready." After this response was provided I went to appropriate section. Other staff on site apologised to customers about the delay. However, I wasn't afforded the same courtesy. After waiting 1 hour and 20 minutes, I asked the same member of staff for an update. She said that someone would bring my car. In this time every other person who was there when I initially arrived had been provided with their cars and left. Please note, approximately 20 new customers arrived while I was still waiting. After another 1 hour and 30 minutes, I asked the lady why she hadn't updated me or even explained why there was such a delay. She immediately lied and said she " Didn't see me." This was despite serving multiple customers who were sat either side of me and others who were near me. I explained that this simply must be a lie (as she made eye contact with me and looked in my direction several times.) By now another colleague came over. He was polite and showed some understanding and agreed that If I was just collecting my car this should have been 20 minutes ( instead it was 2 hours and 30 minutes). He said that a manager would call me on Monday. Despite this claim, nobody has bothered to call me despite my request. Therefore, I aim to alert other customers via this review. Upon leaving, a member of staff informed that he had delivered my car " a long time ago." Showing empathy and encouraged me to voice my opinion. The conversation continued. It was quite clear, that I was treated differently. I will the omit the reasons why I think I was treated differently from this from this review and hope to discuss this with someone from the management team.

Maitri was a delight to deal with from the very beginning. She guided us through the process and took the time to listen to all our questions.
Once we completed the driving test and decided to go ahead, she was incredibly efficient in getting the car ready for us.
Our experience with her was fantastic.

Maitri was great very helpful.

I Booked My Vauxhall Zafira For An Airbag Recall At The Wimbledon Branch.

Right From The Beginning When The Advisor Took My Call Everything Ran Smoothly.

I Attended Today & Was Impressed With How The Fast Service Took Place.

I Was In And Out Within Half. There Was A Waiting Area With Chairs & Was Offered Complementary Hot Beverage Which Was A Nice Touch.

Alex Was Very Helpful & Explained The Process To Me.

I'll Definitely Book My Next Visit Here Again As I Felt Valued & Looked After!