Stellantis &You UK - Vauxhall Wimbledon Reviews 

I must be clear that my initial experience was positive. A gentleman called Robbie, was wonderful! He was polite and very helpful ( befitting of most employees at the branch). After paying for my initial service the day before, the next day I went to collect my car from the branch in Wimbledon. Upon arrival, I noticed it was busy. After 15 minutes, I asked a member of staff which section I should sit in to collect my car ( It had already been serviced, washed and vacumed). She was clearly peturbed , abbrassive and abruptly replied " There are only two of us someone will call you when we are ready." After this response was provided I went to appropriate section. Other staff on site apologised to customers about the delay. However, I wasn't afforded the same courtesy. After waiting 1 hour and 20 minutes, I asked the same member of staff for an update. She said that someone would bring my car. In this time every other person who was there when I initially arrived had been provided with their cars and left. Please note, approximately 20 new customers arrived while I was still waiting. After another 1 hour and 30 minutes, I asked the lady why she hadn't updated me or even explained why there was such a delay. She immediately lied and said she " Didn't see me." This was despite serving multiple customers who were sat either side of me and others who were near me. I explained that this simply must be a lie (as she made eye contact with me and looked in my direction several times.) By now another colleague came over. He was polite and showed some understanding and agreed that If I was just collecting my car this should have been 20 minutes ( instead it was 2 hours and 30 minutes). He said that a manager would call me on Monday. Despite this claim, nobody has bothered to call me despite my request. Therefore, I aim to alert other customers via this review. Upon leaving, a member of staff informed that he had delivered my car " a long time ago." Showing empathy and encouraged me to voice my opinion. The conversation continued. It was quite clear, that I was treated differently. I will the omit the reasons why I think I was treated differently from this from this review and hope to discuss this with someone from the management team.

Maitri was a delight to deal with from the very beginning. She guided us through the process and took the time to listen to all our questions.
Once we completed the driving test and decided to go ahead, she was incredibly efficient in getting the car ready for us.
Our experience with her was fantastic.

Maitri was great very helpful.

I Booked My Vauxhall Zafira For An Airbag Recall At The Wimbledon Branch.

Right From The Beginning When The Advisor Took My Call Everything Ran Smoothly.

I Attended Today & Was Impressed With How The Fast Service Took Place.

I Was In And Out Within Half. There Was A Waiting Area With Chairs & Was Offered Complementary Hot Beverage Which Was A Nice Touch.

Alex Was Very Helpful & Explained The Process To Me.

I'll Definitely Book My Next Visit Here Again As I Felt Valued & Looked After!

I recently had a fantastic experience with Stellantis & You Vauxhall Wimbledon and wanted to share it.

I was contacted by Vauxhall regarding a free airbag replacement, and after registering my car, I chose Stellantis & You Wimbledon for the work. From start to finish, the service was excellent. I received clear and timely updates about my appointment, along with helpful information on what to expect during the visit.
A special thank you to Helin Asmagul, who made the whole process smooth and stress-free. Everything was handled professionally and efficiently.

The service attendant called Matril really made a good customer service ro me and ensured all the services I needed was well done and managed.
Very profession, amazing person.

Friendly, patient service. Concisely explained all aspects of the car and deal.
Thank you Maitri for all your help.

Brilliant experience from beginning to end. From the first enquiry through to collecting the vehicle, everything ran seamlessly and efficiently. No hard sell—just straightforward, transparent information.

The team were excellent throughout, with quick and clear communication at every stage. Big thanks to Mehdi—an absolute professional and a pleasure to deal with. He managed all the paperwork promptly and with complete clarity.

I had MOT done today and Helin was very professional and helpful. Also a big thank you to the service/mot team for a fast turn around🙏

The staff were amazingly helpful (i mainly spoke to Nathan at the service reception). They were polite and quick with the job in hand. The work was completed before schedule and I couldnt be happier.

Great experience ordering my new car with Maitri! Tom was extremely helpful and made choosing the right car easy. Really appreciate the excellent service—can’t wait for my new car to arrive!

Mehdi was fantastic to deal with. It felt like we were in the right and able hands throughout the whole purchase process. He answered all our questions and no question was too big or small. Mehdi provided us with much better quote than the other dealership we have enquired with first, plus he managed to get the car we wanted very fast too.
He was professional, friendly, patient. Took time to explain and show us the car before we drove home, which really helped my confidence that I can drive it back home myself :) I hope Mehdi gets his well deserved promotion. He is definitely the right man in the right shop.
The manager Thomas was helpful and amazing too.

I was dealt with by Helin and she was professional, courteous and very patient with an old man who didn't/doesn't understand the technology on new cars. I was also seen by Alex who was very good as well.

I recently purchased a car from Mehdi from Wimbledon branch, and I couldn’t be happier with the experience. From start to finish, everything was handled professionally and smoothly. Mehdi was incredibly helpful, patient, and knowledgeable, making the whole process stress-free.

His customer service truly exceeded my expectations. He took the time to answer all my questions, ensured I was comfortable with my decision, and went above and beyond to make sure I was satisfied. I would highly recommend Mehdi to anyone looking for a reliable and pleasant car-buying experience.

I bought this Peugeot 3008 with an extended warranty, but the dealer has refused to cover the exhaust/catalytic‑converter (this has a lifespam average of 80,000 miles or 10 years) , even though the car had only done about 7,000 miles. Nearly two months after not work has been done , I was told the insurance/warranty does not cover this item.I am now being asked to pay approximately £3,000 to fix a fault that should have been covered under the warranty I was sold. This experience feels like a scam, and I hope this review (04/03/2026) warns other buyers before they are treated the same way.

Staff are very helpful and the surrounding of the garage clean and organised.

I had an appointment at 09:30 to change a tyre, normally 1/2 hour job, been told that it may be ready probably at 13:00.
In reception all people moan about waiting so long.
Just avoid this place.
.

I had an excellent experience buying a used car from Stellantis with a part exchange. Mehdi was particularly helpful and supportive,

I visited for a test drive. I felt welcome and my experience was positive.
Salesman Mehdi was very attentive and I didn't feel pressured to make any commitments. He helped me to explore the finance options.
The part exchange offer was below my expectations so I will be returning once I have sold my current car.

On the negative side...car park
overloaded and it was tricky to find a place to park.