Stellantis &You UK - Vauxhall Wimbledon Reviews 

511
TrustScore 4.5 out of 5

4.5

80 Plough Lane, Wimbledon, London, SW17 0BW Wimbledon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I found a vehicle online with Stellantis and was contacted by Gareth Kable within a few hours. Gareth was polite and knowledgeable about the vehicle I was interested in. From arranging a test driv... See more

Rated 5 out of 5 stars

I recently bought a Vauxhall Mokka from Plough Lane Wimbledon and just wanted to say a big thank you to Heika and Medhi. They were both really helpful, friendly and easy to deal with without ever bein... See more

Company replied

Rated 1 out of 5 stars

My new car had several defects, one being a leaking petrol tank. Stellantis Wimbledon, who sold it to me, had the car in for several days and told me it was fixed, but the leakage continued. They ar... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish. I had my Vauxhall Astra serviced today and I’m very happy with the service I received. Helin Asmagul was friendly, professional and explained everything clearly. Th... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 80 Plough Lane, Wimbledon, London, SW17 0BW, Wimbledon, United Kingdom

  • 0203 7472 956

4.5

Excellent

TrustScore 4.5 out of 5

511 reviews

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4.5

All reviews

(511)

3,026 reviews in the last 12 months

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Rated 5 out of 5 stars

Had to get a service today unexpectedly…

Had to get a service today unexpectedly at the Wimbledon branch about my Citroën Berlingo December 23.
A fault came up yesterday and I immediately contacted Stellantis by popping into the showroom.
Nelson was amazing, along with Jordan and Nicola 🤔
Even though it was a surprise oil fault it was quickly dealt with.
All running smoothly again.
As a sole trader I need my vehicle and the staff were professional and helpful.
Definitely would recommend.

April 2, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Michael Mccluskey, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

Rated 5 out of 5 stars

We had a great experience with Nova at…

We had a great experience with Nova at Wimbledon today. Her knowledge and understanding of our needs were very professional. It made a very smooth morning. We would give her 11/10 if possible.

April 2, 2025
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Keith, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

Rated 4 out of 5 stars

Stellantis & You Wimbledon

Stellantis & You Wimbledon. My rating is due to the post-sale service.

Edit: after I contacted James, he immediately booked an appointment to fix the steering wheel and the INSP light that hadn’t been fixed during the previous booking. Both are now solved. The only reason why I didn’t give 5* is because, despite asking to have the car ready the same day, I was the one who had to chase for updates and was eventually told the car was ready when it was too late for me to reach the garage, despite me bringing he car in early in the morning.
I will give another chance to gain 5* in May when I have another booking.

March 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Anna, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.
Stellantis &You Vauxhall Wimbledon. Please call or email. 020 3747 2956 james.fisher3@stellantis.com

Rated 4 out of 5 stars

the help parking my car and friendly…

the help parking my car and friendly staff and keeping me informed all the time.

March 24, 2025
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Mr Stephen Wiggs, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Thanks Jordan, My Knight in Shining Armour…

I’ve been a loyal customer of Vauxhall Stellantis & You since 2017, and every visit reaffirms why I keep coming back.

The team especially Jordan today, consistently makes me feel valued, ensuring my needs are met with care and professionalism.

Walking into the Wimbledon showroom is always a pleasure, thanks to the welcoming atmosphere and exceptional service.

A special thanks to Jordan, my knight in shining armour in the Service department, as well as Stan, Tony, Nathan, and the rest of the dedicated team working behind the scenes.

From the purchase of my top-of-the-range Grandland Ultimate to recent services, repairs and also the flexible repayment plans, the S&Y team always go above and beyond to make everything seamless and stress-free for me.

I really appreciate the inclusivity and warmth and I truly feel like part of the family every time I step through the doors.

I’m addicted to the outstanding treatment I receive which keeps me coming back for more. I can’t thank the team enough for their hard work and dedication.

Words can’t express how impressed I am with them helping this Damsel in Distress therefore I’ll most definitely be recommending you to family and friends.

See you all again soon and have a great afternoon.

March 24, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Natasha Smith, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 1 out of 5 stars

Never using them again

Contacted today for my car service and informed them I will never use them again. Been ripped off for 14 years. Had brakes changed 3 times - only 23,000 on the clock now! Last year they said coolant tank was cracked so I checked with another garage - they said nothing wrong with it. You would have thought following the culling of dealerships that those remaining would step up but NO! Still ripping us off!

March 21, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Veronica Royal thank you for taking the time to leave us your honest feedback.

Rated 5 out of 5 stars

Great experience

March 19, 2025
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Helin, thank you so much for the positive review! We're looking forward to your next visit with us!

Rated 5 out of 5 stars

Excellent customer services …

I had an amazing experience with this company. The customer service was excellent and the car exceeded my expectations. And Nova was so helpful and friendly.

March 12, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hanna, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Rated 5 out of 5 stars

Great car buying experience

I recently purchased a car from Stellantis Wimbledon, and I couldn't be happier with the entire experience. The service was exceptional, the process was quick and efficient, and I felt like my time was valued.
A special thank you to Nova, who assisted me throughout the entire purchase. She was incredibly knowledgeable, patient, and helpful, answering all my questions.

March 17, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Salvatore Cannuni, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Vauxhall Wimbledon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

Great service from nova

Great service from nova! Amazing from the first day and continued to be great!
Great customer service from the mangers as well. Thank youb

March 14, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Samantha Windsor, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

Rated 5 out of 5 stars

Thanks Nova and Stellantis!

Nova was excellent from the start to the end of our journey buying our car. We were new to the process so Nova kindly went through everything in detail and was very patient with us. We’re very happy with our car - thanks Nova and Stellantis!

February 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Clare, thank you so much for your positive comments about Stellantis &You Vauxhall Wimbledon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Amazing!

I was seen by an associate called Jade who was very helpful and understanding. She took the time to deal with my requests and helped me with all my questions!

February 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Louis, we are so pleased you enjoyed your visit to Stellantis &You Vauxhall Wimbledon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 1 out of 5 stars

Worst customer service is have ever…

Worst customer service is have ever had. Lack of honesty with timings. Kept my van in the workshop for a whole week only to be told they were too busy to even look at it. Completely disrupted my workflow and will never come back here for mechanical issues.

March 4, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Mosab Ali, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 020 3747 2956 when you have a chance. Thank you, and we look forward to hearing from you.

Rated 5 out of 5 stars

Helpful and sympathetic advice

Jay was very helpful discussing my options and explaining what I did not understand. He even tuned the radio on my car to my favouritw channel and clearly and patiently explained the new dashboard lay out which was more complicated than my old car

February 12, 2025
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Customer Bev Wight, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

Rated 5 out of 5 stars

Medhi was very helpful

Medhi was very helpful. I had a great experience overall.

February 27, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.

Rated 5 out of 5 stars

Newer model -Nova

My experience reached high expectations for Peugeot when looking for another vehicle but same model. Peugeot Rep sales person Miss Nova was very helpful and found a perfect match. I was blown over when she found the vehicle of same model only newer. Transitions from old to new vehicle was very smooth and quick , Nova is a great asset to the company (Peugeot) very supportive and knowledgeable when communicating fine details of products available. Thank you Miss Nova very much for your full support in obtaining newer model.

February 27, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Mrs Jumpp, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Rated 5 out of 5 stars

A customer service advisor named Medhi…

A customer service advisor named Medhi at the car dealership at Stellantis and You in Wimbledon he is such a genuine, happy go lucky, honest, hardworking and friendly salesman. I was about to purchase a vehicle from him however due to personal circumstances I wasn’t able to go ahead on this occasion. However I do hope that Medhi is not discouraged because of this because it is not his fault nor my fault that I was not able to go ahead to purchase this vehicle. I do know that Medhi will definitely get other genuine customers that would purchase suitable vehicles from him. Medhi does not mess around he takes his job and customer’s needs seriously. I wish Medhi all the best for the future. :)

February 22, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Evelyn Nichelle Anderson, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

Rated 1 out of 5 stars

Stellantis Peugeot

No one seems to be able to respond to a single enquiry about the Stellantis app. Gone to do MOT for Peugeot 5008. App was disconnected while doing it since impossible to know who is responsible because prior to the MOT it was part of my package now. When disconnected while do the MOT to have re- installed i had to purchase for it. THIS IS NOT CORRECT. PAYING FOR IT ALREADY IN MY ACTUAL ACTIVE CAR PAYMENT. SO WHY SHOULD I PAID FOR IT .IT means this app is being paid twice. No.one dealer Peugeot or Stellantis are acknowledge 🤔 it. Send back and forward but nothing be sorted. So to continue using the app I had to continue to pay for as well.

February 27, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Bibine, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 020 3747 2956.

Rated 5 out of 5 stars

It was an absolute joy

It was an absolute joy, going into Vauxhall wimbledon, I was greated by salesperson Jade, she was so polite and professional. She knew exactly about what i wanted. A real asset to there company

February 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Shaun Terrey, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Great service

Very good customer service and very efficient from Nova, explained different options and services they could supply. Smooth transaction overall.

February 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Gabriel Martinez, we're so glad that we were able to go above and beyond your expectations! Gabriel Martinez, thanks for taking the time to leave a review.

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