Stellantis &You UK - Vauxhall Wimbledon Reviews 

511
TrustScore 4.5 out of 5

4.5

80 Plough Lane, Wimbledon, London, SW17 0BW Wimbledon, GB


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Rated 5 out of 5 stars

I found a vehicle online with Stellantis and was contacted by Gareth Kable within a few hours. Gareth was polite and knowledgeable about the vehicle I was interested in. From arranging a test driv... See more

Rated 5 out of 5 stars

I recently bought a Vauxhall Mokka from Plough Lane Wimbledon and just wanted to say a big thank you to Heika and Medhi. They were both really helpful, friendly and easy to deal with without ever bein... See more

Company replied

Rated 1 out of 5 stars

My new car had several defects, one being a leaking petrol tank. Stellantis Wimbledon, who sold it to me, had the car in for several days and told me it was fixed, but the leakage continued. They ar... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish. I had my Vauxhall Astra serviced today and I’m very happy with the service I received. Helin Asmagul was friendly, professional and explained everything clearly. Th... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 80 Plough Lane, Wimbledon, London, SW17 0BW, Wimbledon, United Kingdom

  • 0203 7472 956

4.5

Excellent

TrustScore 4.5 out of 5

511 reviews

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4.5

All reviews

(511)

3,026 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Start to finish nova was amazing and really helpful.. thank you!

May 13, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Rebecca Leach, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! We're looking forward to your next visit with us!

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service

Today I dealt with Mehdi Bengueloul who not only professional but very helpful. Kept us informed every step of the process and took his to answer any questions we had, gave us a detail description of everything that we needed to be aware. Definitely would recommend anyone going to the Wimbledon location to try and get Medhi

Kerry

May 10, 2025
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Kerry Greene, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

Rated 5 out of 5 stars

I was very happy with the service…

I was very happy with the service provided by Jade. The whole experience was very professional and any questions were answered with knowledgeable responses. Jade was very helpful throughout the entire process

May 7, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Duncan Carmichael, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Nova was awesome and super helpful

Nova was awesome and super helpful walking me through my first ev buying experience, especially with finding me a courtesy car for the next week until my car is ready for delivery.

May 5, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Niki, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Brilliant experience of buying a used car

Nova was incredibly helpful. She ensured that our experience of buying a used car was so easy and made sure that everything we requested was done. This included sorting out some scuffs to the alloys at short notice.

May 3, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're looking forward to your next visit with us!

Rated 5 out of 5 stars

My goat Nova

My goat Nova, originally I wasn’t sure Vauxhall was the brand of car for me but I walked in one day undecided and immediately she started helping me and convincing me she told me about their Astra range and all the amazing features it comes with and now I’ve been sold. She’s really amazing at what she does. Thanks again Nova I appreciate you!

May 3, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Jaiden, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

Rated 5 out of 5 stars

Annual checkup

"In a hole in the ground there lived a hobbit. Not a nasty, dirty, wet hole, filled with the ends of worms and an oozy smell, nor yet a dry, bare, sandy hole with nothing in it to sit down on or to eat: it was a hobbit-hole, and that means comfort"
The Hobbit - JRR Tolkien

I hate writing reviews

April 26, 2025
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Scott Arlow, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Superb Service

From start to finish the service received from Nova was excellent and she was always responsive to questions/queries that we had. Will consider using this branch again.

April 29, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're looking forward to your next visit with us!

Rated 5 out of 5 stars

Simply The Best Customer Service.

recently exchanged my car on a PCP agreement for the third time.
I have on all three occasions used Vauxhall / Stellantis.

I can say without a shadow of doubt that on this occasion, and for the first time using Stellantis & You, Wimbledon, I received by far the best customer service that I have experienced during all three occasions of exchanging my car for a new model.

Anthony, was extremely professional and knowledgeable on the model that he was selling me.

From the start of the process right through to its conclusion Anthony made it all easy to understand and handled it all at great speed and efficiency.

I highly recommend Stellantis & You, Wimbledon, as well suggest that you request Anthony’s assistance with your car purchase.

March 22, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

Rated 5 out of 5 stars

I had an absolutely outstanding…

I had an absolutely outstanding experience thanks to Jade. From the moment I walked in, she was incredibly professional, friendly, and attentive. She went above and beyond to make sure I was comfortable, informed, and confident throughout the entire car-buying process. Jade answered all of my questions with patience and expertise, and truly made me feel like a valued customer every step of the way.

April 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Ali Reza Zoughi, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! Thank you again for the great review!

Rated 5 out of 5 stars

Nova is ace!

We were investigating options for buying a used Peugeot 5008. Nova was extremely helpful throughout the process. Can't recommend her enough.

April 30, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

Rated 5 out of 5 stars

The wonderful experience I had with…

The wonderful experience I had with Nova is beyond words! She was incredibly nice and professional from the first time I contacted her, which made the entire process delightful.
Nova patiently and expertly walked me through the part swap after taking the time to learn about my preferences and needs. She was always willing to answer any concerns I had, and her thorough understanding of the different cars gave me confidence in my selections.

With my new vehicle, I'm ecstatic! Nova's exceptional customer service made me feel appreciated and encouraged at every turn. Reaching out to Nova is highly recommended if you're searching for a sales professional who genuinely cares about her clients. I'm thrilled with my experience, and she's a jewel in the field! Thank you, Nova! 🚗💫

April 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Mohammed Ali, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Vauxhall Wimbledon! We're looking forward to your next visit with us!

Rated 5 out of 5 stars

Great team, Great service

My experience was Fantastic. Welcomed by a highly professional car enthusiast sales rep called Nova. Although exceptional she was one of many very friendly staff eager to help. Paper work was handled very quickly and with due care. Great team, Great cars, Great service all-round.

April 30, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Jesse Anderson, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Vauxhall Wimbledon. We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

We had a great experience buying our…

We had a great experience buying our Mokka from Nova at Wimbledon.Her amazing knowledge of talking us through everything and her great communication make it such a smooth experience. Please pass on our thanks to her.We love the car!

April 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Elisa Carter, thank you so much for your positive comments about Stellantis &You Vauxhall Wimbledon! Elisa Carter, thanks for taking the time to leave a review.

Rated 4 out of 5 stars

Great service

Great service Helin was very helpful and friendly.Keep me well informed whilst my car was being serviced Date experience 25 April 2025

April 25, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Saime Tanis, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Wimbledon. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

Very helpful salesman Ashley

Very helpful salesman Ashley, explained all my options fully, arranged everything very efficiently , extremely pleased with the service I received today.

April 17, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Mrs Naughton, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!

Rated 5 out of 5 stars

Car service

Very nice friendly people. I was pleased with the service on my car, they were efficient and didnt take too long.

April 15, 2025
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Customer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Wimbledon. Customer, thanks for taking the time to leave a review.

Rated 1 out of 5 stars

Unprofessional and stressful experience

I bought a second hand CITROEN DS3 from Stellantis Hatfield end of September 2024. On the 7th March 2025, I took the car for its MOT. It failed for emissions and other quite severe issues. So then as I am closer to the Wimbledon branch, I booked the car into their service department on the 11th March as I was still covered under warrenty. It. has fallen onto my own efforts to continuously follow up and inquire about the repairs my car was undergoing. After reaching out daily with the Wimbledon branch, I was given the same answer with no resolution, feeling as though the problem kept getting pushed further and further and my case was not been prioritised. The car sat into their workshop for weeks without making any progress and having any sort of urgency into the issue. As per my warranty, I was entitled to a courtesy car, which they never offered me. After days of sending email/phone calls of complaints the Hatfield branch offered me one.
My car finally was ready for collection on the 10th April. This case was handled in a very unprofessional and dismissive way causing significant inconvenience and distressed.

April 11, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hi Marta Viti, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Rated 5 out of 5 stars

It was very easy to book in I was given…

It was very easy to book in I was given the choice of a taxi as they didn't have a car for me but I didn't need it because I was happy to stay on site as the work didn't take too long and I was well looked after by the staff overall it was a great experience thank you stellantis Wimbledon.

April 11, 2025
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Hello Nigel Brade, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Rated 5 out of 5 stars

Driven by Detail, Delivered with Care

We had a fantastic experience purchasing our Peugeot in the Wimbledon branch. The service was exceptional, with Nova and Thom providing outstanding attention to detail. They were incredibly supportive and warm throughout the entire journey, and the follow-up after handover was equally impressive—making sure we were fully satisfied with our decision. Highly recommended!

March 21, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Wimbledon

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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