Steppes Travel Reviews 

235
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable local guides, professional team members, and exceptionally well-organized itineraries that turn complex journeys into seamless adventures. Travelers consistently state that travel specialists listen carefully to personal requests, going above and beyond to build completely customized, memorable holidays that exceed all expectations. However, some people mentioned occasional logistical hiccups during transit, such as unexpected transportation details or minor language barriers with local service providers. A few reviewers also noted that intense seasonal weather or demanding travel schedules made certain parts of the trip physically challenging at times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising knowledgeable guides and responsive... See more

Service

Customers consistently note positive experiences with service, highlighting well-organized tours, responsive... See more

Holidays

Customers had positive experiences with holidays, expressing deep satisfaction and describing their custom... See more

Location

People report positive experiences with location, noting that the hotels and lodges chosen were centrally... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is very easy to use the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really well organised tour. A very knowledgeable expert accompanied us through, good local guides and good hotels made not all hassle-free. Bowled over by the antiquities we saw. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

An incredible tailor made tour, I really felt that this was a unique holiday. Our consultant listened to our numerous requests and designed an amazing itinerary, full of experiences and was quick... See more

Company replied

Rated 5 out of 5 stars

just for your information; Thanda tented camp is showing some signs of lack of attention to detail such as scuffed and worn paintwork. it all looks a bit tired. Game drives excellent, Food okay but... See more

Rated 5 out of 5 stars

The advice we got on the plan for pur three week tour of Central Asia before we booked was great. The trip worked really well. Really professional and knowledgeable about the area with good connection... See more

Company replied


Company details

  1. Tour Operator

Written by the company

At Steppes Travel, we don't just plan trips. Our tailor-made holidays and adventures take you deeper, connecting you authentically with the heart of every destination. From unforgettable encounters with locals to awe-inspiring natural wonders, every journey is crafted with purpose and passion by our team of seasoned travel experts. Proud to be a certified B Corp, our adventures champion the highest standards of sustainability and ethical practices. Take advantage of over 30 years first-hand experience and join us to discover journeys that inspire, enrich, and make a difference.


Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(235)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Trip of a lifetime

Everything was so well organised, excellent friendly local guides and all the stress of travelling was removed. Quito & Galapagos Islands is the trip of a lifetime and stays with you long after the holiday. Would highly recommend Steppes Travel

June 29, 2025
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Reply from Steppes Travel

Thank you for taking the time to share your experience. We're delighted to hear that everything was well organised and removed the stress of travelling. We hope to help you with another beautiful adventure in the future.

Rated 5 out of 5 stars

It really wasa trip of a lifetime!

It really wasa trip of a lifetime!
Steppes thought of everything. We had somebody to hold our hand all the way- Both for travel and the trip itself. A special mention to Chris who managed to courier my glasses to the airport before we boarded, when I had left them at the hotel.
They even arranged an early evening drinks and nibbles at the QE Park looking at the sunset for our 40th wedding anniversary
Their attention to detail and comfort was amazing
Would definitely highly recommend.

July 3, 2025
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Reply from Steppes Travel

Thank you for taking the time to share your experience on your recent trip. We're ecstatic to hear that it was the trip of a lifetime and you would highly recommend us.

Rated 5 out of 5 stars

Fab- U- Lous !

Knowledgeable travel consultant, perfectly planned, good balanced itinerary, excellent selection of characterful hotels. Great attention to detail. Superb app that was so useful all holiday. Couldn't recommend the company more highly. Superb from start to finish.

June 17, 2025
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Reply from Steppes Travel

Thank you for taking the time to share your experience. We're happy to hear that you felt the itinerary was perfectly planned and well balanced, and that you found our app useful. We hope to help you with another beautiful adventure in the future.

Rated 5 out of 5 stars

Excellent all round!

This was our first trip with Steppes Trade and we will definitely be using them again. From starting to organise our thoughts to arriving home, everything was taken care of professionally and carefully. The App provided for use whilst we were away was excellent, and Claire was easily contactable and responsive to any queries and questions. Her expert and in depth knowledge meant that our holiday was arranged around our personal tastes and interests, and all of the organisation at our destination was great. Great tour guides, accommodation and logistics. Excellent all round!

June 6, 2025
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Reply from Steppes Travel

Thank you for sharing that your first Steppes trip was excellent all round. We're delighted to hear that you found our app useful and that Clare's knowledge meant your trip was perfectly tailored to your tastes and interests. We look forward to helping you plan your next Steppes adventure.

Rated 5 out of 5 stars

Excellent support from start to finish and beyond.…

The support from Steppes from the moment we started discussing our trip to the time it was over was excellent.
Any questions we had were answered and all information provided was spot on and extremely useful.
The planning and effort Steppes put into the trip took away all the potential headaches and meant we could truly relax and enjoy everything they had organised for us.
I will definitely be using Steppes again for my next multi centre trip.

June 6, 2025
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Reply from Steppes Travel

Thank you for taking the time to share your experience. We're delighted to hear that you could truly relax and enjoy your trip. We look forward to helping you plan your next multi-centre adventure.

Rated 5 out of 5 stars

A wonderful experience

Places recommended excellent, likewise hotels and guides.
Whole experience was a wonderful introduction to Japan and Japanese culture.
Thank you, Clare and Steppes

June 6, 2025
Rated 5 out of 5 stars

Just brilliant our driver/tour guide…

Just brilliant our driver/tour guide was always on time full of knowledge and non intrusive no rush plus we got to see a lot. the enthusiasm & knowledge of all our guides was so fantastic to listen and be a part of it all was fabulous

May 8, 2025
Rated 5 out of 5 stars

Extraordinary Adventure on the Silk Road

Travelling part of the Silk Road is already an extraordinary adventure but Steppes raised the experience to another level. The itinerary was well designed and easily flexed to maximise opportunities. The local guide was very helpful and the Tour Leader, who was relaxed, accommodating and a pleasure to talk to, had complete command of the history culture, politics and religions of the region and beyond covering at least 2,000 years... We will definitely be travelling with Steppes again.

April 15, 2025
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Reply from Steppes Travel

Hi Ted, thank you for taking the time to share your experience. We're incredibly happy to hear that you found the itinerary well designed and easily flexed, and that you found the local guide and tour leader to be knowledgeable and accommodating. We look forward to helping you plan more beautiful adventures in the future.

Rated 5 out of 5 stars

Singapore and Borneo

From our original enquiry to the final hotel everything was planned to perfection, making what sounded a tiring schedule a brilliant experience and we would recommend Steppes to anyone.
5 star rating is not enough!
Phil and Di
Hertfordshire

April 8, 2025
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Reply from Steppes Travel

Hi Phil and Di, thank you for taking the time to share your experience. We're delighted to hear that your holiday was planned to perfection and that you would recommend us to anyone. We hope to help you plan more adventures in the future.

Rated 5 out of 5 stars

Adventurous and unique tour of Peru

Adventurous and unique tour of Peru. No hick-ups with hotels and vehicles. Excellent and very helpful guides.

March 31, 2025
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Reply from Steppes Travel

Hi Bart, thank you for sharing your positive experience. We're delighted to hear your trip had no hick-ups and you found the guides to be excellent. We hope to help you plan your future beautiful adventures.

Rated 5 out of 5 stars

The very best in all respects

The very best in all respects. We have used this company for many years in various locations around the globe.
FAULTLESS!

June 4, 2024
Unprompted review
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Reply from Steppes Travel

Hi Tony, thank you for taking the time to share your experience. We're delighted to hear that our service has been faultless. We look forward to continuing to help you plan your future travels.

Rated 5 out of 5 stars

Indian nostalgia

Planning the trip to India was much better with Steppes than doing it on the phone with an alternative company.

When hitches occurred in India over language difficulties with my driver, the action from Cirencester and from Delhi was immediate and very helpful.

The suggested hotels and retreats were first class and truly memorable.

I would use Steppes again in any long distance travel plans

March 31, 2025
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Reply from Steppes Travel

Hi Stuart, thank you for taking the time to share your experience. We're incredibly happy to hear how you found the planning process with Steppes and the support you received while in India, both from our partners and our Cirencester team. We look forward to helping you with your future travels.

Rated 5 out of 5 stars

Costa Rica

We had a wonderful family holiday to Costa Rica, organised by Steppes. We had excellent advice on the options for our trip, and the organisation was perfect. Everything ran like clockwork.

March 27, 2025
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Reply from Steppes Travel

Hi Nigel, thank you for taking the time to share your positive experience. We're delighted to hear that everything ran like clockwork on your family holiday to Costa Rica. We hope to help you with your next beautiful adventure in the future.

Rated 5 out of 5 stars

Organisation of the whole trip was…

Organisation of the whole trip was excellent no nonsense transfers all very efficient and on time with polite drivers and nothing was too much trouble. All accommodation was excellent well appointed rooms and geographically perfectly placed.

March 24, 2025
Rated 5 out of 5 stars

In Search of Snow Leopards (March 2025)

The team from Steppes and partners in India made this "safari" to a rather far-flung location, Ladakh, wholly seamless! Domestic travel; the accommodations and meals; and most importantly, the drivers, spotters, and guides were all truly excellent. While there any never be any guarantees of what one will see and whether the weather will cooperate - this trip was full of outstanding sightings of snow leopards, eurasian lynx, ibex, urial, baral, foxes, tibetan wolves, lammergeiers, and golden eagles. Just be prepared for the altitude (12,000-14,000 feet) and the cold (consistently well below freezing)!

March 18, 2025

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