Steppes Travel Reviews 

235
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally professional local guides and seamless overall organization that consistently make international holidays completely stress-free and highly enjoyable. Travelers regularly highlight that deeply customized itineraries, comfortable accommodations, and helpful staff create truly memorable and unique vacation adventures. However, some people mentioned that certain specific hotel accommodations were not up to expected standards or that the overall trip quality fell short of what they paid. Reviewers occasionally pointed out minor logistical hiccups like missed airport transfers, extremely hot weather conditions during excursions, or specific itinerary limitations.

What people talk about most

Staff

People report positive experiences with staff, praising the team for listening to requests, designing amazing... See more

Service

Reviewers mention positive feedback about service, noting that travel consultants are extremely efficient,... See more

Holidays

Reviewers highlight positive aspects of holidays, noting that destinations ranging from Africa to Peru... See more

Location

Users describe positive interactions with location, noting that the hotels they stayed in were centrally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really well organised tour. A very knowledgeable expert accompanied us through, good local guides and good hotels made not all hassle-free. Bowled over by the antiquities we saw. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

just for your information; Thanda tented camp is showing some signs of lack of attention to detail such as scuffed and worn paintwork. it all looks a bit tired. Game drives excellent, Food okay but... See more

Rated 5 out of 5 stars

An incredible tailor made tour, I really felt that this was a unique holiday. Our consultant listened to our numerous requests and designed an amazing itinerary, full of experiences and was quick... See more

Company replied

Rated 5 out of 5 stars

The organisation of the itinerary was done well. The hotels were chosen well. Transport (flights and railways, cars and drivers) were good. Very lovely for intense meetings with local specialists... See more

Company replied


Company details

  1. Tour Operator

Written by the company

At Steppes Travel, we don't just plan trips. Our tailor-made holidays and adventures take you deeper, connecting you authentically with the heart of every destination. From unforgettable encounters with locals to awe-inspiring natural wonders, every journey is crafted with purpose and passion by our team of seasoned travel experts. Proud to be a certified B Corp, our adventures champion the highest standards of sustainability and ethical practices. Take advantage of over 30 years first-hand experience and join us to discover journeys that inspire, enrich, and make a difference.


Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(235)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredibly well organised trip

Incredibly well organised trip. Fabulous guides. We all loved it. Thank you

October 31, 2024
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Reply from Steppes Travel

Hi Venetia, thank you for sharing your positive experience. We're delighted to hear that you found the trip to be well organised, had fabulous guides and loved your holiday. We do hope to help you to create another Beautiful Adventure in the future.

Rated 5 out of 5 stars

Fantastic service

Steppes offer great advice and flawless service, working with the best local guides and agencies in an endless list of places. Not the cheapest, but the quality of service makes up for that.

October 28, 2024
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Reply from Steppes Travel

Hi Miles, thank you for taking the time to share your positive experience. We're delighted to hear that you found our service to be flawless and enjoyed the use of local guides. We do hope to help you to organise more Beautiful Adventures in the future.

Rated 5 out of 5 stars

Indian Travels

Steppes know the destinations and are full of information and ideas about where to stay and what to see. The staff are all charming even when we insisted on a last minute change. Thank you for a wonderful holiday.

November 1, 2024
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Reply from Steppes Travel

Thank you for sharing your positive experience. We're delighted to hear that you had a wonderful holiday and found our team to be full of information and ideas. We do hope to help you to create another Beautiful Adventure in the future.

Rated 4 out of 5 stars

Great trip perfectly put together

Great trip perfectly put together, moved between locations seemlessly, drivers and guides excellent. Not given full rating due to problems we had over having one of us having to cancel otherwise all good.

October 21, 2024
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Reply from Steppes Travel

Hi Donna, thank you for sharing your positive experience. We're delighted to hear that your trip was perfectly put together and your guides were excellent. We do hope to help you to create more Beautiful Adventures in the future.

Rated 5 out of 5 stars

Steppes know their stuff

Steppes know their stuff. We had an excellent private tour around Eastern and Central Turkey. Our guide was superb and the itinerary well thought through.

October 17, 2024
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Reply from Steppes Travel

Thank you for sharing your positive experience. We're happy to hear that your guide was superb and itinerary well thought through. We do hope to help you to create another Beautiful Adventure in the future.

Rated 5 out of 5 stars

Above and Beyond

We travelled to Rwanda to see the mountain Gorillas early October. Friendly, professional and extremely well informed team, eco tourism at it's very best. Absolutely everything taken into consideration, extremely good at reducing costs but elevating quality. The website alone is a joy to read and so inspiring. Certainly recommend. Heartfelt thanks to Chris and the Team at Steppes.

October 14, 2024
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Reply from Steppes Travel

Hi Julia, thank you for taking the time to share your positive experience. We're delighted to hear that everything was taken into consideration and you found Chris and the team to be well informed. We do hope to help you to create more Beautiful Adventures in the future.

Rated 5 out of 5 stars

We have used Steppes Travel several…

We have used Steppes Travel several times over the years to plan amazing trips around the world. The travel advisors are fantastic with in depth knowledge of their regions which means that we have been lucky enough to enjoy absolutely fabulous trips to Africa, Asia, Europe and South America. The personal customer service really is second to none.

October 21, 2024
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Reply from Steppes Travel

Hi Michelle, we're delighted to hear that you've had several amazing trips over the years. We look forward to helping you to organise more Beautiful Adventures in the future.

Rated 5 out of 5 stars

Very professional company listen to…

Very professional company listen to what we wanted and put together the trip we wanted to Brazil.

September 30, 2024
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Reply from Steppes Travel

Hi Anne, we're delighted to hear that your trip was exactly what you wanted. We do hope to help you organise another Beautiful Adventure in the future.

Rated 5 out of 5 stars

Excellent trip

Excellent trip - thanks to Paul and the team, for their excellent planning and advice. Would recommend them.

September 30, 2024
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Reply from Steppes Travel

Thank you for taking the time to share your experience. It's incredible to hear that Paul and the team created an excellent trip for you, and about their planning and advice. We do hope to help you plan another beautiful adventure in the future.

Rated 5 out of 5 stars

Uzbekistan personalised

Fantastic tailor made trip to Uzbekistan. Paul Craven organised a trip to remember. Our wonderful guide, Dilnoza Nazarova, made it all happen and greatly enhanced our trip with her expert knowledge of the region. I would strongly recommend Steppes Travel, together with Paul, if you are planning to visit this intriguing country

September 26, 2024
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Reply from Steppes Travel

We really appreciate you taking the time to share your experience. We're delighted to hear that Paul organised a trip to remember for you. Your guide plays such an important role in your experience and it's fantastic that Dilnoza truly brought the region alive. We do hope to help you plan another beautiful adventure in the future.

Rated 5 out of 5 stars

British Columbia - bears & whales

Steppes kept me informed the whole time, from making my booking through to updates during my trip.

Everything was so well organised - oh and the trip was amazing!!!!

September 16, 2024
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Reply from Steppes Travel

Thank you for taking the time to share your experience. We're delighted to hear that you had an amazing trip and you felt informed throughout the process. We do hope to help you organise another beautiful adventure in the future.

Rated 5 out of 5 stars

A travel company with you in mind

I have travelled all over the world with Steppes for many years. I very much appreciate their individual approach to each of my trips. This year my husband and I travelled to Albania with them for a 2 week holiday. A fascinating country, which I felt I really got to know as well as I could in 2 weeks. If you are looking for a company to give you a different perspective on travel, with sustainable options where possible and support of the local economy, then I thoroughly recommend Steppes.

September 8, 2024
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Reply from Steppes Travel

Thank you for your kind review. We're delighted to hear of your appreciation for our personalised approach to each trip. Albania is indeed a fascinating country and we're thrilled that you had such a meaningful experience. It's wonderful to know that our perspective on travel resonates with you too. We look forward to helping you plan more beautiful adventures in the future.

Rated 5 out of 5 stars

An extremely well organised trip

An extremely well organised trip

September 16, 2024
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Reply from Steppes Travel

Thank you for taking the time to share your experience. We're incredibly happy that your trip was well organised.

Rated 5 out of 5 stars

Steppes listened to what we wanted and delivered a tailored holiday that was perfect for us.

Great holiday, mix of countries, cultures. Great hotels, tour guides very friendly and helpful.

August 17, 2024
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Reply from Steppes Travel

Thank you for taking the time to share your experience. We're delighted to hear that you had a great time and your holiday was tailored perfectly to you. We hope to help you create another beautiful adventure in the future.

Rated 5 out of 5 stars

Everything worked out according to plan.

Everything worked out according to plan.

August 21, 2024
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Reply from Steppes Travel

Thank you for taking the time to share your positive experience. We're delighted to hear that your trip worked out according to plan.

Rated 5 out of 5 stars

Really expert help navigating a trip to…

Really expert help navigating a trip to Japan

August 1, 2024
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Reply from Steppes Travel

Thank you for sharing your positive experience. We're delighted to hear that you found our team knowledgeable when navigating your trip to Japan.

Rated 5 out of 5 stars

Self-drive Quebec Adventure!

Steppes tailored the itinerary to meet our needs and gave us exactly what we were looking for.
They were responsive, helpful and their travel experts were extremely knowledgeable.
They gave great suggestions for additional things to do and see along the way.
The App was extremely easy to use and really helpful.
We will likely use them again!

July 28, 2024
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Reply from Steppes Travel

Thank you for sharing your positive experience with Steppes Travel. We're delighted to hear you found our experts to be extremely knowledgeable and your self-drive adventure was exactly what you were looking for. We look forward to helping you create another Beautiful Adventure in the future.

Rated 5 out of 5 stars

I knew what was going to happen from…

I knew what was going to happen from the time I left home - and it did. Everything was so well coordinated, which was really important for me on a complicated trip.
Also, every part was top notch.
Paul was brilliant at putting everything together and answering my queries.

July 18, 2024
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Reply from Steppes Travel

Hi Hugh, thank you for sharing your positive experience Steppes Travel. We're delighted to hear that Paul was brilliant and everything was well coordinated. We hope to help you create another incredible adventure in the future.

Rated 5 out of 5 stars

Recently returned from a trip to the…

Recently returned from a trip to the five Stans of Central Asia. Steppes organised every aspect including our wishes not to travel on Saturdays and visits to sites of particular interest to us. The guides were excellent with very good English and knowledge of their country. The Steppes app was great and kept us informed of flights,weather and hotel info. We would certainly use Steppes again.

July 21, 2024
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Reply from Steppes Travel

Hi David, thank you for taking the time to share your positive experience with Steppes. We're delighted to hear that your guides were excellent and that you found our app to be useful. We look forward to helping you to Discover Extraordinary again in the future.

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