Stgeorge Reviews 83

Created with AI, based on recent reviews

Evaluating 29 reviews, most reviewers were let down by their experience overall. Many customers report consistently negative experiences with customer service, citing issues such as blocked funds, difficulties updating contact details, and being stranded overseas without access to their money. Reviewers frequently mention excessive bureaucracy, long wait times, and staff who are perceived as unhelpful and unable to take ownership of issues, often bouncing customers between departments. People also express dissatisfaction with payment processing, credit card application denials despite good credit history, and problems with transferring money. The staff is often described as poorly trained, with some customers struggling to understand accents or receiving unhelpful responses. Additionally, many reviewers highlight issues with the bank's systems, describing them as antiquated and unreliable, leading to difficulties with online banking, security access, and receiving essential communications like emails and SMS codes.See more

Reviews shaping this summary

just find out i got restrictions on my account, they need my identifications. that accounts has been operating since early 1990's, when they are still st. george bank building society. now, i am lat... See more

My car loan was transferred from St.George to Resimac, but I received no notification or explanation beforehand. Shortly after, I noticed my credit score had plummeted — from 820 to below 600. I’ve... See more

Absolutely atrocious service from St George Bank. I’ve been bounced around from department to department for over an hour, with zero accountability and a constant stream of “there’s nothing I can... See more

I’m now overseas. My account was suspended. I called the overseas number for help. The staff asked questions to verify my ID. I had problems to understand his questions, as he spoke with a strong Indi... See more