Stiltz Homelifts Reviews 

685
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and helpfulness of the staff and installers, noting their efficiency and polite demeanor during the entire process. Many people highlight the product's quality and its life-changing impact, providing greater independence and ease of movement within their homes. The installation service is frequently described as seamless, quick, and clean, with teams ensuring minimal disruption and excellent workmanship. However, some customers also noted concerns regarding the company's sales approach. A few people mentioned experiencing pushy sales tactics, which led to dissatisfaction with the initial engagement process.

What people talk about most

Service

Customers had positive experiences with service, often praising the professionalism and efficiency of the... See more

Product

Clients share positive opinions on the product, with many expressing that the lifts have significantly... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and... See more

User experience

Consumers find the user experience to be largely positive, with many reviewers expressing delight and... See more

Facilities

Users describe positive interactions with facilities, particularly praising the installation of lifts that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kept appointment times during the survey and installation stages. Helpful follow up visits. Whilst at this stage we do not personally use the lift for ourselves has been very useful in moving he... See more

Company replied

Rated 4 out of 5 stars

Fantastic company very professional from start to finish. The lift is a life changer and helps us stay in our own home without the hastle of moving. The installation was great and the installation cr... See more

Company replied

Rated 4 out of 5 stars

We are extemely pleased with our lift and it has made a big difference to getting upstairs for my husband. The process from start to finish was very good and the workmanship excellent. The guys wer... See more

Company replied

Rated 5 out of 5 stars

We were considering the various ways for us as well over 80 for some time. We eventually decided on Stiltz and have no second thoughts whatsoever. As attractive their stair lifts are mechanically, t... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

Stiltz is the UK-based manufacturer and installer of the elegant and compact Stiltz Duo and Stiltz Trio Homelifts. The products are ideal for getting around your home if stairs are becoming a challenge; the Trio+ will accommodate a full-sized wheelchair if needed. So whether you need a little extra help now, or are future-proofing and planning for the coming years, make your life easier with a Stiltz Homelift.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

685 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(685)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

The Stilz Homelift

We purchased a Stilz Homelift three years ago and the best thing we have did as my wife was having trouble with stairs.
We took out a warranty plan but have never had a problem but are assured that if we needed help Stilz maintance would be on hand. We do have a yearly service agreement.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

We have had the lift (Trio) for over 2…

We have had the lift (Trio) for over 2 years now, and it has been very reliable in use. My wife finds it so much easier than a stairlift for getting up- and down-stairs. A minor drawback is that there is not much clearance to get the wheelchair through the doorframe. The lift is also perfect for moving heavy objects (e.g. suitcases, vacuum cleaners) between floors.

January 28, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Hi Tony, we appreciate you taking the time to leave your honest feedback. We are happy to hear the lift has made life much easier for your wife.

Rated 5 out of 5 stars

Why struggle when you can install a Lift?

Having a Stilz lift installed was the best decision we've ever made.
From the installation to the present day we are extremely pleased.
Life has been made much easier.

January 28, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Making life easy for our customers is exactly what we're all about. We are grateful for your lovely review, Mary.

Rated 5 out of 5 stars

GREAT LIFTS!We arranged for 2 Stiltz Lifts to be…

We arranged for 2 Stiltz Lifts to be installed in our home and we have not regretted that decision in the least. Ours is a 4 Storey house … so lots of stairs to climb. But not anymore!! We do still use the stairs as excellent daily cardio exercise BUT no more problems with weighty items … when bringing in the weekly shopping or moving heavy items from downstairs to upstairs of from upstairs to the lower floors. The lifts are excellently constructed and run smoothly. A year after being installed (recently.) an engineer came to service them as per the Contract. Wonderful workmanship , excellent installers, GREAT product, really helpful Staff, Engineers & Installers

January 27, 2026
Unprompted review
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Reply from Stiltz Homelifts

Thank you, Hugh, for such a wonderful review. It's great to know your lifts have had so many benefits and that everyone involved with the installation were helpful.

Rated 5 out of 5 stars

My Stiltz lift is so important to me without it I couldnt go upstairs in my home

My Stiltz lift is so important to my general well being and ability to go upstairs. I recommend anyone who has mobility issues to consider ( if you have the space) these lifts. This is my second lift at two different properties. It has made such a difference. Service is great and costs are low(ish).All in all it has been a worthwhile purchase

January 26, 2026
Unprompted review
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Reply from Stiltz Homelifts

Hi Philip, thank you for sharing your experience with Stiltz. We are glad the lift has made such a difference so you can go upstairs again.

Rated 5 out of 5 stars

Brilliant lift allowing access to all areas of our home.

I am a paraplegic wheelchair user following a cycling accident. I looked at a few companies before deciding on Stiltz. There were a few hiccups during installation due to communications between the Stiltz surveyor and the installation team. Communications between the two changed, initially we could talk to either directly, that changed and we had to go via Stltz installation office. However the installation was completed ready for my return for Salisbury spinal rehab hospital. We had a small extension built to house the lift. This allowed the lift to access the three levels of our house. Our house is built on a slop and the dining room is on an intermediate level between the living rooms and the bedrooms. This allows my wheelchair access to all levels in the house and has proved just perfect. The lift fits in well and does not detract from the overall appearance of the house. I am really pleased with the lift, it is easy to operate and can recommend Stiltz to those considering a house lift.

June 13, 2025
Unprompted review
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Reply from Stiltz Homelifts

Hi Martyn, we appreciate your feedback and are happy that the lift was ready for your return from hospital. Being able to access all levels of the house can make a real difference to comfort, independence and settling back into everyday life at home.

Rated 4 out of 5 stars

Kept appointment times during the…

Kept appointment times during the survey and installation stages. Helpful follow up visits.

Whilst at this stage we do not personally use the lift for ourselves has been very useful in moving heavy items. It was vital to enable a elderly relative to visit.

Have been spreading the word to friends and family.

December 25, 2025
Unprompted review
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Reply from Stiltz Homelifts

Thank you Helen for sharing your experience. We are glad the lift has had many benefits and helped your relative when visiting.

Rated 5 out of 5 stars

Roomlift

From the salesman calling to the completion of the room lift everything that was said and done was in my view very professional
There was no mess left and the workmen were very polite, and they explained every stage of the work being carried out.
I would not hesitate to recommend

October 20, 2025
Unprompted review
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Reply from Stiltz Homelifts

Hi Kevin. Thank you for your recommendation and your kind words about our team, It is truly appreciated

Rated 5 out of 5 stars

Very prompt and excellent service workforce…

Very prompt and excellent workforce when installing the life , a few teething problems initially but again prompt service and excellent communication skills. This lift has made life so much easier and enabled the consumer to continue living at home independently

November 26, 2025
Unprompted review
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Reply from Stiltz Homelifts

Hi Pauline. We really appreciate your feedback and its great to hear that the lift is helping make life so much easier. We are very proud that our lifts can have such an impact

Rated 5 out of 5 stars

Stiltz Duo Home Lift

Having had our Stiltz Duo Lift now for over a year, we can say that after being used several times a day, it has given fault free operation. The 12 month service was carried out efficiently and courteously at a time to suit us.
We would certainly not want to be without it and so have no hesitation in recommending Stiltz Home Lifts.

January 26, 2026
Unprompted review
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Reply from Stiltz Homelifts

Hi Kenneth. Thank you for your great review. Its lovely to know that your lift is such a great addition to your home

Rated 5 out of 5 stars

First class in every way

First class in every way. Excellent workmanship, on time, on budget: unreserved recommendation.

February 3, 2025
Unprompted review
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Reply from Stiltz Homelifts

Thank you for your review and recommendation - we truly appreciate it

Rated 5 out of 5 stars

Our larger Stiltz lift's a real asset

We purchased a larger Stiltz lift over a year ago as we couldn't go up and down stairs carrying anything. It holds two of us and belongings comfortably and is quiet and quick and easy to use. Loved the safety features which work well. Instalation was done well by friendly and professional staff. We took out a 10-year service ontract which seems to work well too. It's been a real asset.

January 26, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Hi Malcolm. Thank you for letting us know how much of asset you lift is. We truly appreciate the feedback

Rated 4 out of 5 stars

Lift installed December 2025

We are extemely pleased with our lift and it has made a big difference to getting upstairs for my husband.
The process from start to finish was very good and the workmanship excellent. The guys were great very obliging nothing was too much trouble - they were always on time - cleared up after themselves even down to the rubbish being removed the following day.
One slight hesitation the cost - make sure you know the price in advance in full.
1 negative point the cost of a plan for when the warranty runs out we think is extortionate and something you are not told about in advance. This has put a damper on it for us and not sure we can take it out due to the cost.

December 9, 2025
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Hi Paula. We really appreciate your feedback and its lovely to know what a difference the lift is making. We have different offers and options available with our extended warranty packages and would be happy to discuss them with you if you would like to give us a call.

Rated 5 out of 5 stars

well installed

the lift was quickly and efficiently installed, works well and meets all of our needs.

January 23, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Hi . We really appreciate your feedback - great to here the lift is such a welcome addition to your home

Rated 4 out of 5 stars

Stiltz lift 2 years on

We put a Stiltz lift to future proof a new build. Currently it doesn't get much use but it's an upside down house so it is useful for moving shopping etc too! The lift has a small footprint and works well enough so was a great buy. It's not the fastest but quick enough. One thing that surprised me is the user has to keep a finger on the up or down button otherwise it just stops. It doesn't just go to the next floor. I guess this is a safety device. The other thing is we have grandchildren and I wanted to disable it so they couldn't use it. It has a key but when you remove it an alarm sounds. So I can't deactivate it. Having said that so far it hasn't been a problem.
Happy so far.

January 26, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Thank you for the positive feedback. We’re glad to hear the lift is working well for your home and proving useful, even now. The hold-to-run controls and key system are indeed safety features, and we appreciate your understanding. It’s great to know you’re happy so far, and we’re always here if you need any advice or support.

Rated 5 out of 5 stars

It has been a life saver

It has been a life saver - it has made sure we could stay in our home during a difficult time for my husband with a minimum of mobility

January 26, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Thank you so much for sharing this. We’re truly glad we could help you stay in your home during such a challenging time, and we wish your husband continued comfort and improvement.

Rated 4 out of 5 stars

Installation of lift

Installation was without fault and completed on time by experienced, helpful engineer

September 10, 2025
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Hi Mavis. We appreciate your great comments, which will be passed on to our installation team who are very proud and committed to providing excellent customer service

Rated 5 out of 5 stars

Excellent job.

The whole process worked efficiently, professionally, completed on time and all the permits and inspections were dealt with by Stiltz. No hassle at all. The lift has been a game changer for my life and has given me more independence and safety.
Well done and thank you.

March 24, 2025
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Thank you for such a wonderful review. We are so happy to know the difference your lift has made for you

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