Stiltz Homelifts Reviews 

685
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and helpfulness of the staff and installers, noting their efficiency and polite demeanor during the entire process. Many people highlight the product's quality and its life-changing impact, providing greater independence and ease of movement within their homes. The installation service is frequently described as seamless, quick, and clean, with teams ensuring minimal disruption and excellent workmanship. However, some customers also noted concerns regarding the company's sales approach. A few people mentioned experiencing pushy sales tactics, which led to dissatisfaction with the initial engagement process.

What people talk about most

Service

Customers had positive experiences with service, often praising the professionalism and efficiency of the... See more

Product

Clients share positive opinions on the product, with many expressing that the lifts have significantly... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and... See more

User experience

Consumers find the user experience to be largely positive, with many reviewers expressing delight and... See more

Facilities

Users describe positive interactions with facilities, particularly praising the installation of lifts that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kept appointment times during the survey and installation stages. Helpful follow up visits. Whilst at this stage we do not personally use the lift for ourselves has been very useful in moving he... See more

Company replied

Rated 4 out of 5 stars

Fantastic company very professional from start to finish. The lift is a life changer and helps us stay in our own home without the hastle of moving. The installation was great and the installation cr... See more

Company replied

Rated 4 out of 5 stars

We are extemely pleased with our lift and it has made a big difference to getting upstairs for my husband. The process from start to finish was very good and the workmanship excellent. The guys wer... See more

Company replied

Rated 5 out of 5 stars

We were considering the various ways for us as well over 80 for some time. We eventually decided on Stiltz and have no second thoughts whatsoever. As attractive their stair lifts are mechanically, t... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

Stiltz is the UK-based manufacturer and installer of the elegant and compact Stiltz Duo and Stiltz Trio Homelifts. The products are ideal for getting around your home if stairs are becoming a challenge; the Trio+ will accommodate a full-sized wheelchair if needed. So whether you need a little extra help now, or are future-proofing and planning for the coming years, make your life easier with a Stiltz Homelift.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

685 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(685)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

My lift has allowed us to stay in our…

My lift has allowed us to stay in our home rather than either moving or extending our home. Aesthetically I believe that the Stiltz lift is better looking than rivals; some that look too basic and straight from the NHS stock pile. The fitting was simple, clean and quick. I took advantage of the 3 year interest free payment offer, which comes to an end this year. The only down side I can say is the expensive yearly service plan. I decided not to opt for the service plan.

January 26, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Hi. We truly appreciate your review. Its lovely to know that the lift has allowed you to stay in your home. We are committed to supporting our customers and do have different offers on our extended warranty plans throughout the year alongside providing the option of a service as a stand alone visit.

Rated 5 out of 5 stars

STILTZ 5 star recommendations.

STILTZ installed a lift into our home in order to make life easier for my disabled wife. All my dealing with STILTZ to date has been excellent and the lift itself transformed the way my wife could make full use of our house. I wholeheartedly recommend STILTZ as a company and their amazing lift systems

January 26, 2026
Unprompted review
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Reply from Stiltz Homelifts

Thank you Don for your stellar feedback. We are delighted the lift has made such a difference for your wife and that you would recommend Stiltz.

Rated 5 out of 5 stars

a good experience

initial salesman ...was just that...a salesman with limited knowledge on the best site to place the lift..the guy who came to do the actual measurements and placement was excellent..the fitters were also excellent and the finished lift was exactly and precisely fitted..I have had the lift for a year now and it has certainly enhanced my life and negated the need to move into a bungalow...buy with confidence

January 31, 2025
Unprompted review
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Reply from Stiltz Homelifts

Hi Derek, we appreciate your honest feedback regarding the initial salesman. We are glad to hear you had an overall positive experience with Stiltz and that the lift has meant you don't need to downsize to a bungalow.

Rated 5 out of 5 stars

Friendly and skilful installers

Friendly and skilful installers . Always turned up when scheduled . Would thoroughly recommend

October 26, 2025
Unprompted review
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Reply from Stiltz Homelifts

We are glad the installers did a great job. Thank you for your feedback and for recommending Stiltz.

Rated 5 out of 5 stars

Better life!

Better life!
The Stiltz lift has made such a difference to my husband’s life. Instead of being stuck permanently upstairs or downstairs, he is able to enjoy using the whole house. He isn’t able to transfer to a stairlift.
The neutral colour blends in with any decor and the half door is brilliant, as we don’t feel shut in!
Thank you Stiltz.

January 25, 2026
Unprompted review
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Reply from Stiltz Homelifts

Thank you Heather for your review. We are happy to hear your husband has been able to access the whole house again and that the homelift fits well into your decor.

Rated 5 out of 5 stars

A Perfect Solution.

We had moved from a bungalow to a terrace home on 3 levels, which for someone with mobility problems would seem insane. but we needed to rid ourselves of a bigish garden , enormous hedges etc ,We looked at all possible options and decided that this was the answer, the garage is at ground level meaning not only ourselves but all shopping etc needed to be carried upstairs to the living accommodation, fitting a Stiltz lift was the perfect solution. the installation was smooth behond measure, we have had ours almost 2 years and would not be without it , it has been no problem so far , I also took on a service plan but echo the thoughts of the people who question the monthly fee, I feel it is excessive in the extreme but I refuse to let it spoil the satisfaction I have for the lift

January 24, 2026
Unprompted review
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Reply from Stiltz Homelifts

Hi Michael, we are delighted that the homelift allowed you to move into a more suitable house and not have to worry about the 3 levels. Thank you for your review.

Rated 5 out of 5 stars

I have had a Stiltz lift now for 9…

I have had a Stiltz lift now for 9 months. Originally the lift was installed for the anticipated approach of old age and limited mobility. I had thought it would not be required for a couple of years. How ever following a short hospital stay my mobility decreased and life would have been very difficult without the lift. I am glad I had the lift installed when I did, despite thinking it would not be required for a couple of years. The lift is also useful for moving heavy objects (e.g. suitcases), between floors.

January 24, 2026
Unprompted review
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Reply from Stiltz Homelifts

Thank you for sharing your experience. We are glad to hear the lift came in handy when it was needed sooner than expected.

Rated 5 out of 5 stars

I would recommend

I would recommend this company to anyone looking to get a lift installed. Workmanship was great. Communication excellent. Very very happy .

January 23, 2026
Unprompted review
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Reply from Stiltz Homelifts

Hi. Thank you for your wonderful review and recommendation!

Rated 4 out of 5 stars

Stan Nottingham…

The lift has been a life changing experience for my wife who now has easy access to upstairs and more freedom around the house, she loves it!!

January 23, 2026
Unprompted review
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Reply from Stiltz Homelifts

Hi Stan. Thank you so much for your review. Its wonderful to hear what a difference the lift has made to your wife's life. Its so important to us at Stiltz that we are able to help our customers enjoy their homes

Rated 5 out of 5 stars

Normality exists.

Going on from first their home visit presentation to the completion of the installation and follow up servicing so far we have been delighted with our choice.
We are able to continue to live as in previous homes and therefore not have the inconvenience of another move or expense.
On day-to-day usage the cutting out of carrying washing, vacuum cleaner and luggage up and down is an added advantage plus having a bedroom to use for toys, jigsaws etc leaves downstairs free for normality.
The space taken up on the ground floor hasn't affected the layout.

January 30, 2025
Unprompted review
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Reply from Stiltz Homelifts

Hi James. Thank you so much for your positive review. Its wonderful top hear that the lift is having such a great impact on your lives and allowing you the normality of life

Rated 5 out of 5 stars

Had a great experience with company .A…

Had a great experience with company .A few hic ups but all rectified and totally happy .would recommend

January 23, 2026
Unprompted review
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Reply from Stiltz Homelifts

Hi. Thank you for your lovely review and recommendation. Its nice to know that any issues were rectified satisfactorily for you and that your experience was a great one.

Rated 5 out of 5 stars

Exceptional pre contract support and…

Exceptional pre contract support and advice with professional analysis of our absolute requirements to service my disabled wife in the short term and potential to service both of us perhaps in the future!
professional installation team mindful of the limited intrusion into our daily life

January 22, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Hi. Thank you for your fantastic review. Its lovely to hear that your journey with us went so well from start to finish. We very much appreciate you choosing Stiltz

Rated 5 out of 5 stars

Move from old to new address

Following a recent house move Stiltz moved our home lift from old to new address. The person who bought our former home was really impressed with the quality of making good there, and the friendly teams worked hard at the installation here. An excellent job, thanks.

December 8, 2025
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Thank you for your wonderful review. We’re so pleased to hear that both the removal and reinstallation went smoothly, and that the making good at your previous home made such a positive impression. Our teams will be delighted to hear your kind words — thank you for choosing Stiltz and for taking the time to share your experience.

Rated 5 out of 5 stars

A Treasure!

First of all, the lift itself is great! No problems, works like a dream. Late last year I realised we had missed a service; rang Stiltz, all sorted in no time. Excellent Customer Service.

January 21, 2026
Unprompted review
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Reply from Stiltz Homelifts

Thank you for your fantastic feedback. We’re delighted to hear the lift is working perfectly and that our customer service team was able to resolve the service issue quickly for you. Your kind words really mean a lot to us.

Rated 5 out of 5 stars

My lift is invaluable and keeps me…

My lift is invaluable and keeps me safe. I know that help should I need it is only a phone call away. I have not regretted for one minute having it installed

January 21, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Thank you so much for your lovely review. We’re delighted to hear how valuable your lift is and that it gives you peace of mind knowing help is always just a phone call away. Your safety and confidence mean a great deal to us, and we truly appreciate your trust.

Rated 5 out of 5 stars

Stiltz lift recommendation

All the Stiltz people involved in the planning, surveying, construction work and installing the lift were courteous, reliable and professional. The lift is also very easy to use.

July 1, 2025
Unprompted review
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Reply from Stiltz Homelifts

Hi Alison. Thank you for your review. We are very proud of our Stiltz team and its great to hear your positive comments.

Rated 5 out of 5 stars

Efficiently installed & lift has made life easier

Lift has made life easier & meant I didn't need to move house to a flat or bungalow. Installers were polite, efficient & as clean & tidy as possible always informed me of arrival time & progress, insured I knew how everything worked.

November 17, 2025
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Hi. Thank you for your review. Its lovely to know that it has helped you stay in your home and that our team did a great job for you

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

Excellent service from start to finish. Very helpful staff. Did a video for YouTube for them too as this lift is god sent. Couldn't live without it.
Worth the initial cost and you can watch our YouTube final check Eddie and Chanda

January 19, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Hi Eddie. Thank you so much for your review and for the video, which Im sure will help many of our clients get a great, authentic look at our lift in action!

Rated 4 out of 5 stars

Lift is great and would recommend BUT.

Lift is great and would recommend.
Only issue is that annual service 2 months late and I had to chase them. Service engineer good attitude and customer focused.

January 8, 2026
Unprompted review
Stiltz Homelifts logo

Reply from Stiltz Homelifts

Thank you very much for your review and your kind comments

Our annual services are typically carried out around the same time each year, subject to availability. We are committed to proactively contacting our customers to arrange and book appointments at the appropriate time.

If you ever have any questions or need to make changes, please don’t hesitate to get in touch. We’re always happy to help.

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